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QA Analyst

Bernards, New Jersey, 07920, United States
January 25, 2018

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Meghana Tikle

Phone: 313-***-****



ISTQB certified QA Professional with 7 years of experience in all phases of software lifecycle, including requirements gathering, test planning, scheduling, testing, defect tracking, defect management and reporting

3+ years of experience in Mobile testing on iOS, Android and Windows platform

Expertise in Manual Testing/mobile application testing for Android and iOS Mobile, tablet and iPad applications, client server applications and cloud applications.

Very good exposure of testing applications on wide range of Mobile handset of different vendors which includes Apple, Samsung, Google, Motorola, Windows Mobile, HTC, LG, Kyocera and many more

Extensive experience in Client/Server, Web based and Mobile application testing

In depth knowledge of Agile software development cycle

Extensive experience in developing & executing test cases for different applications on different platforms viz. Web, Mobile & Reporting Applications

Proficient in performing different types of testing like Functional Testing, Adhoc, Exploratory testing, UI, Usability Testing, Regression Testing, Integration Testing, Browser compatibility testing, Security, Positive and negative Testing, System Testing, Database Testing, API Testing, UAT, REST calls

Expertise in Test Plan formulation from Functional requirement documents, Business requirements and Use case diagrams

Extensive experience in testing mobile applications including tablets and iPads using Keynote Device Anywhere

Proficient in testing reports and dashboards developed in different technologies viz. Tableau, QlikView & SSRS

Experience in implementing QA processes and methodologies in new environment

Proven experience using test management and defect tracking systems such as HP Quality Center (Application Lifecycle Management), Jira and Bugzilla

Experience in UI designs for mobile applications

Proficient in data testing using SQL queries to validate test results

Willingness to learn and adapt to changes

Experience in handling multiple projects in Onsite-Offshore model

Good analytical, troubleshooting, communication and interpersonal skills to communicate directly or remotely with business partners/clients to identify key areas on how business problems can be solved by delivering pertinent and timely information



JIRA, Confluence, Quality Center, Bugzilla, Test Track, Device Anywhere, Balsamiq,QlikView, Tableau, SQL Developer, Toad, Android studio, iTunes


Oracle 10g, SQL Server 2005, SQL Server 2008 R2, MS Access


SQL, Pl/SQL (Intermediate)

Operating Systems

Windows (7, XP, NT/2000, 95/98), Win-7, Mac

Mobile OS

iOS and Android

Web Browsers

Internet Explorer 7,8,9,10,11, Chrome, Firefox, Safari

Application Software

Adobe Works, MS-Office Suite


Verizon Wireless, Mar 2015 – Till date

Warren, NJ

QA Analyst

Project: MVDActive

Serve as a key member of software development team as the lead QA tester on development project for Verizon’s utility built in-house which runs across its 2800+ stores. Whenever user walks into a Retail store with a faulty device, this utility is run to check for Hardware failures.

Roles and Responsibilities:

Review and Analysis of Business, Functional and Technical requirements in a continuous Integration model. Translation of requirements into test plan and test cases.

Involved in UI design meetings to brainstorm wireframes & screen mockups for mobile application

Develop and execute test cases in Quality Center

Perform comprehensive analysis of any error using the logs and json. Defect tracking and documentation using Jira and Quality Center. Review of defects with business users and technical team

Desktop Application testing with Hardware Integration. Performed WPF application testing, Deployment and testing of Desktop Apps across 100 + stations, Log Verification using Splunk, Data Verification, Integration testing with third party software systems like Audio Precision, XPO Housekeeping

Involved in Preload testing, Unit Testing, performed UI/compatibility testing, Usability testing, Functional, Adhoc, Exploratory testing, Regression, Installation testing, Interruption testing, positive and negative testing

Perform detailed Functional and Regression test for PlayStore and AppStore builds every month

Testing on various OEM like Apple, Samsung, LG, Motorola and Kyocera devices with old and new OS versions

Manual testing of web services REST calls using utilities like SOAP UI, Postman and Advanced Rest Client

Install app, gather crash logs and defect logs using adb commands

Test Mobile app’s behavior under various interruptions: battery strength (full/medium/low), incoming calls, SMS, video calls, wifi, Bluetooth

Learn new technologies as needed. Can work with minimum supervision

Coordinated QA, SIT and UAT sessions and executed UAT scenarios with end users for final approval and user signoff

Release validation, including certification, documentation and signoffs

TelaPoint - WEX Inc., July 2012 – Feb 2015

Louisville, KY

QA Analyst

Project: SiteFinder Mobile app

Fleet One SiteFinder mobile app was built for FleetOne’s OTR and All Roads cardholders. Cardholders can locate accepting merchants from nationwide directory and find the lowest fuel price along the route, or near the user’s current location. This app was built using PhoneGap technology and was built to support Android and iOS devices as well as iPads and tablets.

Roles and Responsibilities:

Review and Analysis of Business, Functional and Technical requirements

Involved in UI design meetings to brainstorm wireframes & screen mockups for mobile application designed by Design team

Preparation of RTM

Develop test plans and test cases and ensure all of the test cases have been loaded and executed in Quality Center

Execute test cases and report defects using JIRA and Quality Center

Testing on various OS versions and devices using Keynote Device Anywhere

Perform Functional, UI and Regression tests

Preparation of Defect Log and Defect Analysis report

Preparation of QA Test Report on weekly basis and facilitate defect review meetings to prioritize defects and ensure closure in timely manner in coordination with development team

Sign off on test results to promote the build to further environments

Coordination with Business team in User Acceptance Testing

Project: F1 Reporting System

The intent of this project was to move from outsourced reporting system to in house Fuel Management reporting system and enable the F1 Fuel Management team to have more control and ownership of the program and all reporting. This allowed the team to further grow the business, increase revenue with the ease of maintenance. The reporting portion of this application was built using SQL Server's built-in Reporting capabilities (SSRS).

Roles and Responsibilities:

Review and Analysis of Business, Functional and Technical requirements

Participated in JAD sessions

Developed Test Strategy, Test Plan and Test Case documents

Preparation of test scenarios and test cases for Functional/Regression and cross-browser testing

Execute test cases for multi browser and multi os testing using browsers like IE 7, 8, 9, Safari, Firefox and Chrome

Ensure all of the test cases have been loaded to Quality Center

Maintain test data and execute test cases using QC

Create and track defects in QC & Jira

Develop SQL queries to validate SSRS reports data

Execute system test cases and coordinate with Business users in User acceptance testing

Coordinated and prioritized defects with development team to ensure all defects are fixed

Sign off on test results to promote the build to further environments

Project: TelaPoint Analytics

TelaPoint had a need to provide its customers the ability to perform rapid data analysis, view geographical data and visual representation of orders, inventory and Pricing data. In order to enable above functionality Tableau & QlikView tools were used to build dashboards.

Roles and Responsibilities:

Analyzing and understanding KPI’s finalized for reporting

Analyze underneath data for the KPI’s in the legacy system

Build SQL queries in order to have output ready for each scenario

Validate KPI’s built in reporting tool with the query output

Building and publishing basic dashboards in Tableau & QlikView for data analysis and validation

Built QlikView dashboards for internal data verification

Validate navigation in dashboards to have seamless user experience

Validate all drill down groups

Ensure that all dashboards follow enterprise UI standards

Build and execute test cases in QC

Defect management, tracking and reporting using JIRA

Project: TelaPoint Mobile app

The WEX TelaPoint mobile app extends TelaPoint’s suite of cloud-based software to mobile devices and puts the information that helps the user manage their inventory, forecast delivery projections and keep track of fuel orders. Mobile access to site information, current statistics, and usage & inventory graphs for each tank.

Roles and Responsibilities:

Review and analyze business requirements and functional specifications

Key participant in UI design sessions

Developed Test Plan and Test Case documents

Preparation of Test Readiness sheet

Coordinated with offshore development team to ensure stories are ready for QA

Perform Functional, UI, Integration, Regression and Data testing

Defect tracking and reporting using JIRA and QC and facilitate defect review meetings

Requirement maintenance to ensure traceability

Trained CSR team on app usage and features

Sign-off on test results to promote the build to further environments

Project: TelaPoint suite of applications

TelaPoint offers web based suite of applications for the fuel supply chain sector including fuel wholesalers, retailers, bulk carriers and fleet operators. The product suite has helped its customers with efficient business processes, cost savings and result oriented business intelligence.

Roles and Responsibilities:

Understand business requirements. Prioritize enhancement requests with Business teams and application manager

Estimate work for enhancements to accommodate in monthly maintenance release cycles

Develop and execute test cases for new enhancements for System & Regression testing

Track customer requests/defects/ enhancements tickets in TestTrack

Facilitate defect review meetings with development and business teams

Coordinating with developers to get enhancements/fixes into QA environment

Perform Functional and Regression testing, create defects and track them to closure

Executing SIT and UAT test cases

Perform sanity check in Production environment to monitor version and ensure that the changes are rolled in the approved manner

Primarily involved in detailed testing of the Telapoint suite of applications after relocation to a new Data Center

Ensuring that all involved members abide by established documents and processes

L&T Infotech July 2010 – Aug 2011

Software Test Engineer

Client: NETS group, Denmark

Project: NETS MAS (Merchant Acquisition System) Credit Card Requisition Application testing

Working Location: Mumbai India

Roles and Responsibilities:

Prepare Test Plan and Test Scenarios Document

Prepare and maintain Requirement Traceability Matrix (RTM)

Develop use case documents

Develop test cases and monitor Test Execution Progress and manage issues during Test Execution

Experience in data testing using SQL

Defect Management (Tracking and Reporting)

Responsible for maintaining updated reports on resolved bugs

Preparing Test Closure Document

Coordinate with OSC/Client for clarifications

Intermediate experience in working in Agile Methodology

Client: MOTOROLA, Chicago, USA

Project: Motorola BCT

Working Location: Pune, India

Roles and Responsibilities:

Develop test cases based on the requirements document

Create and validate test data for functional components of software application

Perform Functional, Regression and UI testing on various browsers viz. IE 7, 8, 9, Chrome, Firefox, Safari

Backend Database testing using SQL

Defect Tracking and Reporting using Bugzilla

Liaising with developers to swiftly resolve faults

Communicate test results and perform tracking of non-testable features

Prepared Test Closure Document

Coordinate with OSC/Client for clarifications

Operating Systems: Windows XP, Windows-7, MAC

Browsers: IE 6, IE 7, IE 8, Firefox, Chrome, Safari

Databases: Oracle 10g

Tools: Bugzilla

Add-ons: HTML validator, Google Translator, Firebug, HTML validator

L&T Infotech May 2005 - June 2006

Internship - Software Engineer Trainee

Client: L&T Infotech

Project: In-Tango (Mobile to PC Connectivity Suite)

Working Location: Mumbai, India

Roles and Responsibilities:

Understanding the business requirements

Involved in windows based application testing

Involved in writing the test cases for Windows based application Mobile to PC connectivity suite

Functional and UI testing of application

Executing test cases and log the result in Quality Center

OS: Windows, Symbian

Education, Certification and Accolades

Bachelor of Engineering (B.E) in Information Technology from Don Bosco Institute of Technology, Mumbai, India

Diploma in Electronics Engineering from L&T Institute of Technology, Powai, Mumbai

ISTQB Certified tester

Earned WEXcellence Award for good performance in QA team in 2012 & 2013

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