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Active Directory Technician

Dallas, Texas, United States
January 23, 2018

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Demetrick L. Williams Sr.

**** ********* **.

Richardson, TX 75081

469-***-**** •


●A highly organized and detailed individual with over six years of experience in telecommunications.

●Dedicated and focused: able to prioritize and complete multiple tasks and follow through to achieve goals.

●An independent and self-motivated professional that is able to grow positive relationships with diverse groups of people.

●Proficient in the use of all technologies the telecommunications equipment

●A team spirited person who works in harmony and consistently maintain excellent relationships with coworkers, customers, and employers.


Project Coordination Customer Relationship Management

Research and Documentation

Commissioning Integration




User Administration, Active Directory – Group policy, Users and Computers, DDCP, DNS Windows 2008/2012 Server


MS Office 2007 & 2010 (Word, Excel, PowerPoint, Outlook, Access), IBM Lotus, Adobe Viewer, Internet Explorer, Firefox, Chrome, Safari, Team viewer, RDP, Wire Shark, Paragon Disk Manager

Calling Tools:

Skype, VoIP


Dell, HP, IBM/Lenovo desktop, laptops and servers. Some Mac. iPad

BlackBerry & Android, Printers, Routers, Modems, Wireless Routers, Printers, Scanners, Faxes


TCP/IP, DNS, DHCP, LAN/WAN, VPN/Remote, Cisco Secure VPN,

Microsoft Virtual PC, PC Anywhere, Net gear, Linksys, Basic Cisco,

Firewall, Ports, Wireless technology


Windows XP/Vista/7/8/8.1/10, some MAC OSX, some Linux, Some

Chrome OS

Cloud Services

Microsoft Azure, One Drive, Google Drive, Third party VPN Services


MyComputerCareer, Dallas, TX

Information Technology/System Administrator-Certificate

●Certifications Earned : MTA Networking

●Certifications: CompTIA A+, CompTIA Network+, CompTIA Server+, M CP Microsoft Windows 7, CCENT (Cisco Certified Entry-Network Technician)


T-Mobile, Metro-PCS USA 2/16 - Present

Lead Network Operations Technician (Corporate Office/ Lab Environment)

●Monitored and analyzed system performance, such as network traffic, security, and capacity

●Tested and evaluate hardware and software to determine efficiency, reliability and compatibility

●Reviewed and evaluated requests from engineers, managers, and technicians for

●system modifications

●Documented user support activity, such as system problems, corrective actions, resolution status, and completed equipment installations

5/15 – 1/16

T-Mobile- New Jersey/Philadelphia Lead Cell Site Technician

●Inspect sites to determine physical configuration, such as device locations and conduit pathways

●Maintained cabinets; 3106, 6131, 6201 and prevented the system from prevent overheating

●Provided multiservice adaptation, aggregation and routing for Ethernet and IP/MPLS networks ● Designed to facilitate legacy to pocket transformation


RBS ENGINEER 08/12-5/15


Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.

●Design, configure, and test computer hardware, networking software and operating system software.

●Gather data pertaining to customer needs, and use the information to identify, predict, interpret, and evaluate system and network requirements.

●Perform routine network startup and shutdown procedures, and maintain control records.

Cricket-Houston 08/12-09/12

RBS installation Tech

●Remove and replace plug-in circuit equipment.

●Test connections to ensure that power supplies are adequate and that communications links function.

●Assemble and install communication equipment such as data and

●telephone communication lines, wiring, switching equipment, wiring frames, power apparatus, computer systems, and networks. Sprint Wireless 05/12-07/12 Install Tech.

●Inspect equipment on a regular basis to ensure proper functioning.

●Test repaired, newly installed, or updated equipment to ensure that it functions properly and conforms to specifications, using test equipment and observation.

●Perform routine maintenance on equipment, including adjusting and lubricating components, and painting worn or exposed areas.

Verizon Fios 11/09 – 5/12

Cable Installation Tech.

●Route and connect cables and lines to switches, switchboard equipment, and distributing frames, using wire-wrap guns or soldering irons to connect wires to terminals.

●Run wires between components and to outside cable systems, connecting them to wires from telephone poles or underground cable accesses.

●Install telephone station equipment, such as intercommunication systems, transmitters, receivers, relays, and ringers, and related apparatus, such as coin collectors, telephone booths, an switching-key equipment.

●Climb poles and ladders, use truck-mounted booms, and enter areas such as manholes and cable vaults to install, maintain, or inspect equipment.

LB TECH – DALLAS, TEXAS 10/06 – 11/09

Energy efficiency Technician

●Test and diagnose air flow systems, using furnace efficiency analysis equipment.

●Inspect buildings to identify required weatherization measures, including repair work, modification, or replacement. Green Task Statement

●Apply insulation materials such as loose, blanket, board, and foam insulation to attics, crawl spaces, basements, or walls. Green Task Statement

●Explain energy conservation measures, such as the u se of low flow showerheads and energy efficient lighting. Green Task Statement

●Prepare and apply weather-stripping, glazing, caulking, or door sweeps to reduce energy losses. Green Task Statement



●Measured macro chips for precision and accuracy

●Clean semiconductor wafers using cleaning equipment, such as chemical baths, automatic wafer cleaners, or blow-off wands

●Troubleshot and maintain equipment, including replacing etching and rinsing solutions and cleaning bath containers and work area

●Align photo mask pattern on photoresist layer, expose pattern to ultraviolet light, and develop pattern, using specialized equipment


Aviation firefighter 8/98- 8/02

●Rescue pilots from burning aircrafts and accident sites

●Take ac on to contain hazardous chemicals that might catch fire, leak, or spill

●Administer first aid and cardiopulmonary resuscitation to injured persons

●Establish fire lines to prevent unauthorized persons from entering areas near fires

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