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Customer Service Office Staff

Location:
San Antonio, Texas, United States
Salary:
20.00 per hr
Posted:
January 22, 2018

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Resume:

Cynthia Caruso

San Antonio, TX *****

850-***-****

ac34z9@r.postjobfree.com

Professional Summary

Business professional with over 25 years of purchasing and contracting experience

Responsible for services with authority up to $25,000 and above without authority

Conducted necessary market analyses to test noncompetitive assumptions

Managed and performed the acquisition process from inception to award

Responsible for the timely acquisition of a variety of aerospace, manufacturing, IT,

technical and specialized supplies sand services in support of the client

Available for interview with 24 hours’ notice

Professional Experience

Spot Buyer - BC Forward Contractor 10/2017-present

Accenture

San Antonio, TX 78240

Work closely with Accenture and UTC customers, managers and suppliers to become a key source of information regarding parts assigned, Issue Daily Trackers

Responsible for preparing, administering and managing RFQ’s (request for quotes). Negotiate pricing to meet or better standard pricing and placing Purchase Orders

Responsible for the selection and use of approved vendors, and determining whether they are sole or single source vendors. Develop relationships and work with suppliers

Contract Specialist – Tri Starr Personnel Contractor 04/2017- 09/2017

San Antonio Housing Authority

San Antonio, TX 78216

Responsible for daily PO Generation for 16 Vendors

Prepared solicitations for request for proposal, quick quote, and information for bid, and managed and followed up through contract creation for services, supplies, materials and equipment

Created addendums, responded to questions, extended closing date and time

Input data in Google Mail, Microsoft Excel, JD Edwards, and SAHA website

Insured contracts follow contract management systems, procedures, and policies

Responsible for responding to issues and questions related to contract activity emanating from both internal and external sources

Contract Specialist – Procurevis Contractor 05/2016- 03/2017

Department of Veterans Affairs

San Antonio, TX 78240

Responsibilities included procurement of supplies and services using procedures outlined in the Federal Acquisition Regulations, VA Acquisition Regulations, Public Laws and agency policy

Prepared and administered contract and program related documents including; pre-award, award, modifications, claims and disputes, and contract close outs

Performed complete review of recommended sole-source requirements and conducted necessary market analyses to test the noncompetitive assumptions of requisitions

Coordinated with officials to obtain funding, waivers, certifications and approvals

Managed and performed contract administration functions (i.e., contract scope determinations, contract modifications, supplemental agreements, justifications and approvals, approval reviews/fair opportunity evaluations and claims disputes throughout the contract life cycle to final closeout of contract completion

Buyer -Artech Contractor 03/2015- 08/2015

Accenture

San Antonio, TX 78240

Responsibilities included the timely acquisition of a wide variety of medical, scientific, technical and specialized supplies, services, and equipment

Procured and negotiated from mandatory sources of supply, including Federal Supply Schedule Contracts, Decentralized Contracts Federal Prison Industries and Committee for Purchase from the blind and other Severely Handicapped

Responsible for services with authority up to $25,000 for open market purchases and up to the maximum order limitation on delivery orders, without prior approval

Responsible for evaluating contractors and analyzing offers received to ensure price was reasonable and award was made to the responsible contractor whose offer resulted in lowest cost

Buyer - MilliniumSoft Contractor 11/2014- 02/2015

Becton Dickinson

San Antonio, TX 78249

Managed and performed the acquisition process from inception to award

Responsible for the timely acquisition of a variety of medical, IT, technical and specialized supplies sand services in support of the client

Selected contract types, methods of solicitation, contract terms and conditions, conduct market analysis to determine availability of product or service.

Worked with Accounts Payable to insure invoices were paid timely, track deliveries and match invoices to Po's.

Collections Analyst 07/2014- 10/2014

Alamo Concrete Products

San Antonio, TX 78266

Responsible for the collection of two divisions which includes cash sales, checks and credit card payment

Managed a large account of vendors to make contact, gain payment information, add information to Aramont (400), and adjust electronic customer file

Gained signature of approval on adjustments, credits and refunds

Printed ledger for divisions coping into Excel for worksheet

INDYNE, Inc. 03/2013- 10/2013

Purchasing Agent

Eglin AFB, FL

Managed and performed the acquisition process from inception to award

Responsible for the timely acquisition of a variety of aerospace, manufacturing, IT, technical and specialized supplies sand services in support of the client

Selected contract types, methods of solicitation, contract terms and conditions, conduct market analysis to determine availability of product or service

Provided excellent customer service, reviewed drawings and selected qualified suppliers

Negotiated best value and speedy delivery while tracking delivery and payment

L3 Crestview Aerospace 07/2012- 12/2012

Procurement Specialist

Crestview, FL

Responsibilities included procurement of supplies and services using procedures outlined in the Federal Acquisition Regulations

Managed procurement buys for BELL (Mirabel) Canada Project

Managed and performed contract administration functions

Collaborated with customers and program managers to gain scope development, sole sources and single source justifications and what type of contract works best for the customers

BELL Helicopter Textron 06/2011- 08/2012

Procurement Specialist IV

Amarillo, TX 79111

Responsibilities included pre-award, award, modifications, claims and contract close out for requirements involving highly specialized and complex contracts for services and supplies

Maintained and developed solid customer relationships with office staff, senior executives, and small business programs

Prepared and administered complex contracts for procurement involving requirements for highly specialized, new, or innovative equipment and services for complex programs

Analyzed and evaluated cost and pricing data to determine price reasonableness for major acquisitions with limited precedent data available.

Worked in support of Accounts Payable, MRP, Project Managers to track delivery, make payments and match invoices to PO's.

Tybrin Corp. 12/2005- 01/2011

Purchasing Agent

Fort Walton Beach, FL

Managed and performed the acquisition process from inception to award in support of 100 + off site and overseas posts

Managed receiving of all products, supplies and equipment by receiving, labeling, and data entry for all asset management equipment

Worked closely with IT, Maintenance, Accounts Payable, to maintain and develop solid customer relationships with office staff, senior executives, and small business programs

Solicited bids and determined best contract type to use to gain the best value to the customer

Office Manager 02/2003 – 11/2005

5 Star Shine Internet Sales

Navarre, FL 39566

• Managed packing, receiving, labeling, returns, credits, inventory and FedEx- shipping

• Research for Marketing and Affiliates/QuickBooks

Supervisory Procurement Specialist 04/1996 – 01/2003

Naval Construction Battalion Center – Supply Dept.

Gulfport, MS

• Managed/Solicited for parts, services, equipment for placement of Contract or PO

• Supervised 6 procurement personnel managing 42 + Maintenance Agreement

• Performed site visits for multiple contracts and services both stateside and abroad

• Managed 42 + Maintenance Agreement

Education

Alamogordo High School - Diploma

Ventura College – 3 Semester Credits

Oxnard college – 9 Semester Credits

Mississippi Gulf Coast Community college – 6 Semester Credits

Defense Acquisition Workforce Initiative Act (DAWIA) Government Contracting Level CON II Certified



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