Resume

Sign in

Project Sales

Location:
Dubai, Dubai, United Arab Emirates
Salary:
25000
Posted:
January 22, 2018

Contact this candidate

Amr Sorour

Email: ac34pa@r.postjobfree.com

UAE Cell: +971-**-*******

Projects Summary

Company: ATOS Project: du, Dubai

Position held: Tender Manager Dec2014- Current

du is the second telecom operator in dubai, MSP1 Manage Service Project 1 managed and lead by ATOS, responsible to support MSP for core systems such as SIEBEL CRM, SIEBEL PRODUCT CATALOGUE, BSCS, IN, EAI, OM+

Responsibilities:

Development of New opportunities around the region, expand and upgrade current projects.

Responsible on estimating the Project budget and work force estimation, playing the role of focal point between Delivery team and Customer.

Follow the Rainbow Methodology for bidding in Projects.

Responsible on creating Project Plan, Milestones and List of Deliverables.

Attend Client workshops/seminars, maintain Excellent Communication skills with Client, negotiator and Problem solver.

Manage large governments/Telecoms enterprise sectors, including accounts prioritization and planning.

Maintain an excellent communications with Key Stakeholders within the Client site.

Full awareness about Client Budget, resources availability.

Analyze, consolidate and aggregate data from various sources to form an end-to-end view.

Capture leads, opportunities and customer requirements, Solution finder, bidding in Projects covering Sales and Marketing activities in Middle east and Africa

Company: GPSSA, Dubai Jun2014- Dec14

Position: Account Manager

GPSSA Project is one of the largest project implementation in the Middle East to develop a complete SIEBEL CRM, SIEBEL PRODUCT CATALOGUE system for the Contribution and Pension business in the government sectior.

Responsibilities:

•Managing Project resources, cost and budget from bidding to delivery, follow up on delivery, managing timesheet, managing a Team of functional and Technical Consultants on site and offshore, play the role of focal point between client and technical team.

•Responsible on change Management process and Continuous Improvement of staff by supervising training, pilot project cases and monitoring their progress.

•Involved in Training delivery, change management process, transfer the know how to the client.

•Responsible on strategic planning for Siebel SIEBEL CRM, SIEBEL PRODUCT CATALOGUE Project which includes: issue RFP, manage, lead System Integrator team during implementation from the Client side, review impact analysis, and proposed solution architecture.

•Develop practice area and support staff SIEBEL CRM, SIEBEL PRODUCT CATALOGUE and ERP users training and materials including developing roll-out training to new joiners of the firm.

Company: Vodafone, Qatar Mar2013- Jun2014

Position: Tender Manager

Vodafone is part of the world's leading international mobile communications group, the, on 28 June 2008, Vodafone received the second public mobile networks and services license in the State of Qatar.

Responsibilities

•Directly or indirectly responsible for project infrastructure, security, architecture, human resources, financials, projects (new or business-as-usual), outsourcing, etc. from bidding to delivery.

•Follow up on Planning, budgeting, staffing, direction and control of the project implementation.

•Responsible on strategic planning for CVM Project which includes: issue RFP, manage, evaluate and select Vendor/s, lead System Integrator team during implementation from the Operator side, review impact analysis, and proposed solution architecture.

•Develop practice area and support staff SIEBEL CRM, SIEBEL PRODUCT CATALOGUE user training and materials including developing roll-out training to new joiners of the firm.

Company: Ericsson Project: Etisalat, Dubai

BSS Lead Solution Architect Sept2010 – Feb2013

In Project: Stream Lead

Etisalat is the 1st Telecom Operator in UAE, operates in 18 countries across Asia, the Middle East and Africa, servicing over 100m customers out of a total population of approximately 1.9bn people

Responsibilities:

Heavily Interact with Customer departments/Stakeholders in gathering requirements, analyzing existing processes, reengineer processes when required, design improvement to existing processes, map processes to ETOM, built use cases using appropriate tools like Sparx and Visio.

Interact with cross-organizational teams to determine BSS/OSS support for business requirements.

Assist in analysis of specific system elements, such as system software, components transactions, integration architecture, data modeling, and processes, with recommendations for appropriate changes.

Owns the analysis, design of BSS SIEBEL CRM, SIEBEL PRODUCT CATALOGUE solution architecture (both tactical and strategic) to fully manage/support Customer enterprise needs, services, systems and technology mgmt.

Lead the Solution Team to build a complete SIEBEL CRM, SIEBEL PRODUCT CATALOGUE solution for Order Management, Call Center and Partners and Franchise Channels from green field to go life.

Influence customer teams for the optimum architecture for the solution and close the architectural issues

Ensure adherence to technical program scope, identify up-sales opportunities through change requests, manage technical solution risks and issues.

Involved in issuing an RFQ for a new commissioning system for Etisalat.

Company: NAWRAS, OMAN

CRM Section Head Jan10 - Sept2010

Nawras is the 2nd Telecom company incorporated in Oman and it’s shareholders are Qtel the fixed and mobile operator in Qatar and TDC a leading European telecom operator in Denmark.

Responsibilities

Business Analysis, gathering requirements, mapping requirements to ETOM, close gaps between business requirements and prebuilt business processes.

Played the role of a focal point between the Client, System Integrator, and Oracle.

Responsible on Solution Architecture of the new system, design Siebel integration with other systems within OSS/BSS Framework, defining new solution and applying best practises.

Company: TATA CONSULTANCY SERVICES, KSA Project: STC, KSA

BSS/Siebel Senior Consultant Aug08 – to Dec09

Saudi Telecom decided to automate their customer’s relationship management (Sales, Marketing and Service Management) and building a new call centre

Responsibilities

Analyze, design and implement business scenarios for Siebel Call Centre, Opportunities, Marketing and Service Management, ecommunications modules, Quoting, Order Management, incentive Compensation. Used CPR approach for tracking and documenting. Extensive Experience in BPR.

Responsible on change Management process and Continuous Improvement of staff by supervising training, pilot project cases and monitoring their progress.

Lead a Team of functional and Technical Consultants on site and offshore.

Involved in Training delivery, change management process, transfer the know how to the client.

Company: INTRACOM Telecom, DIC, Dubai Project: ITC, KSA

Account Manager Oct 06 - Jul 08

Integrated Telecom is a one of the biggest projects in Telecommunication business in Saudi Arabia and across the middle east– The project cost 22 million dollars for phase one.

Responsibilities

Provide reengineering processes, valuable inputs and sensitive information to the implementation of the new system.

Develop people through effectively supervising, coaching and mentoring staff, including conducting performance reviews and contributing to performance feedback for staff.

Reply to RFQ RFI and technical queries.

Responsible on capturing new business leads, Change requests, Analyze business requirements, bidding in new projects.

Applying AIM methodology for tracking and documenting, ETOM for Mapping requirements and TOGAF for Solution architecture.

Project: Bukhatir Group, Sharjah – UAE

ORACLE Project Manager Sept 06 - Oct 06

The project was held to automate their business and to allow sales people to work using SIEBEL CRM, SIEBEL PRODUCT CATALOGUE Sales online, Quoting, Marketing Online.

Responsibilities

Manage 5 Oracle Functional and Technical Team of Consultants in order to achieve the customer goals.

Analyze business processes and Design a solution for Oracle Sales, Marketing modules.

Project: RTA - egov, Dubai Company: Hyperlink, UAE

Business Analyst Jan 06 – May 06

Road and Transportation Department is one of the E-gov project, mainly for role out for Inventory, Purchasing, Order Management, Financial, Payroll and HR.

Responsibilities

Support E-gov solution and ensure that the solution is working well

Technology Used: ORACLE Inventory, Purchasing, Order Management, Advanced Pricing

Project: Emirates Computer – Dubai, Lebanon Company: Hyperlink, UAE

Project Manager May04 - Dec 05

Emirates Computer is the mother company for several other companies, project held to facilitate working together between them and to help to share data and finally automate the sales cycle.

Responsibilities

Analyzing the customer business, design a solution for a Oracle call center inbound/outbound calls, gather the required resources, lead the implementation, test and support phases of the project.

Project: Jeraisy, Riyadh - Saudi Arabia Company : Hyperlink, UAE

Oracle CRM/ERP Consultant Dec 03 - Apr 04

Jeraisy as a group, held this project to automate their business and to allow Sales people to work using SIEBEL CRM, SIEBEL PRODUCT CATALOGUE sales online, Compensation, Quoting, AMI, Order Management, Inventory

Responsibilities

Describing the project features to the customer, scoping, implementing, testing and supporting Oracle SIEBEL CRM, SIEBEL PRODUCT CATALOGUE Sales, Marketing, Qoting, Inc. Compensation, Order Management, Advanced Pricing solution.

Project: Dubai Municipality, UAE Company: Hyperlink, UAE

IT Business Analyst Jul 03 - Dec 03

The project is part of the e Government e-services initiative, it transformed nearly 70 services to be available via the internet.

Responsibilities

Design functional specifications and procedures to integrate Oracle SIEBEL CRM, SIEBEL PRODUCT CATALOGUE services Customer Interaction Center with others bespoke applications namely GIS system and Financial System.

Company: Oracle, Dublin - Egypt May 02 - Jun 03

Oracle Business Development Manager

Responsibilities

Responsible for developing business, building Sales revenue streams.

Responsible for developing marketing campaigns as well as the generation of new relationships.

Project: COMPAQ-Europe project Company: EDS, UK - Egypt

IT Consultant Apr. 2000 - May 02

The scope of this project is reengineering of Retail legacy system developed on VAX system, using RDB 7 to a web- based system.

Responsibilities

Analyzing the legacy system in terms of Business, logical rules, and providing solutions for data conversion. Technology used Oracle SIEBEL CRM, SIEBEL PRODUCT CATALOGUE Sales and Marketing, Interdev.

Project: ITI Automation Project

IT Consultant Dec 1998 - Mar 2000

The Objective was to automate ITI departments, and doing business system analysis, data analysis, activity hierarchy, event analysis.

Responsibilities

Analyze business, Implement code and design Screens from scratch and generate DDL on DB2 engine with consistency check.

Personal Info.:

Languages: Arabic Mother tongue, English fluent, German Conversational

Qualifications: M.Sc. in IT Nottingham University – UK

Nationality: Egyptian

Current Location: Dubai - UAE

Marital Status: Married



Contact this candidate