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Business Analyst

Jersey City, New Jersey, United States
January 22, 2018

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*** ******* ***, ****** ****, NJ *7306. 347-***-****.


New York Institute of Technology, New York Dec 2016

Master of Science in Information, Network & Computer Security GPA: 3.53

Gujarat Technological University, Gujarat. India June 2014

Bachelor of Engineering in Computer Science GPA: 3.50


Jr. Business System Analyst - UtiliSave, LLC, New York, NY May 2016-Mar 2017

Elicited and gathered user & business requirement from stakeholders and developed IT solutions to satisfy those requirements.

Documented requirements and used JIRA for entering and updating Issues (Epics, Stories, and Tasks) and tracked team progress using burndown charts.

Conducted User Acceptance Testing (UAT), developed and maintained quality procedures ensuring that appropriate documentation is in place.

Used Excel and Tableau BI tool to analyze and identify client’s utility usage trends and suggest energy saving solutions as well as find billing errors in utility bills made by utility provider companies.

Wrote model class in PHP laravel using Object Oriented Programming for parsing engine to scan pdf file, extract values and then store into MYSQL(RDBMS) and MongoDb(No relation database)

Trained users in the use of newly developed or modified software and also documented User Manual.

Identified bugs and tracked them to completion using JIRA.

Designed and implemented SQL Queries for data analysis, data validation & backend testing.

Conducted research on EDI technology and how it is used by various utility providers to exchange data.

Business Analyst/Scrum Master - Innowera, Surat, India Jan 2014-Dec 2014

Worked on configuring Lawson HR module (year ends, benefit plans, absence management, employee retroactive history, holiday configuration for next year, accrual limit change, etc) for a healthcare client.

Collaborated closely with stakeholders and SME to identify and analyze core requirements and key features. Facilitated user interviews and workshops to gather and analyze user stories.

Facilitate and lead specification meetings to clarify client system requirements and to develop a functional design that satisfies all client requirements

Successfully managed and coordinated the IT team . Tracked and managed product backlog, burn-down metrics and task break-down. Effectively communicated team velocity and sprint/release progress to all affected teams and management.

Assist in business process redesign and documentation.

Facilitated daily scrum meeting, sprint planning meeting, sprint grooming, sprint retrospective meeting & sprint review meeting

Generated ad-hoc reports requested by management using SQL queries.

Removed impediments and protected team members from interruptions and distractions to maximize productivity.

Analyzed Business Requirements and created Use Case diagram, Business flow diagram and Activity diagrams using MS Visio.

Gathering and documenting UX/UI requirements, created simple UX designs and UI wireframes.

Reviewing UAT test cases with business owners to test the application functionality and also provided necessary training material.

Business Analyst - Anantdeep, Surat, India Jan 2013-Dec 2013

Elicited and gathered user and business requirements through open-ended discussions, brainstorming and storyboarding/prototyping.

Conducted JAD sessions with management, SMEs', Vendors, Users and other Stakeholders for open and pending issues.

Documented Change Control forms and took sign off from change control board.

Created As-Is and To-Be process and data flows using Business Process modeling tools such as MS Visio.

Created Business Requirement document (BRD) and Functional Requirement document (FRD), Detailed Design Specification (DDS), Functional System Design (FSD) and maintaining the Requirement Traceability Matrix (RTM) related document.

Daily involvement with the Waterfall software development life cycle, documenting and working through systems issues as part of a business analysis team.

Designed and developed Use Case diagrams, Activity diagrams, Sequence diagrams and Class diagrams using MS Visio.

Retrieved Data and did Data Mapping and Data analysis using SQL Server Management Studio

Conducted weekly and monthly meetings to review the business processes and the project progress.

Worked with QA Team in writing test cases, test plans and tested the final application to verify whether all the User Requirements were catered to by the application.

Used TFS to identify & track bugs and managed change request.

Coordinated and prioritized outstanding defects and system requests based on business requirements.


Certified Scrum Master

(Authorized Certification ID: 998***********)

Analysis/ Methodologies: UML, Agile methodology, Waterfall methodology, GAP analysis

Programming Languages: PHP, HTML, CSS, C, C#, XML, JSON

Tools: MS Visio, MS Office Suite, MS Visual Studio, MS Project, MS Access, Net Beans, MYSQL Workbench, MS SQL Server Management Studio, Rock Mongo,, Oracle e-business Suite,WAMP/XAMP Server, Apache, .Net,, Sharepoint,Crystal reports, Tableau, JIRA, Rational Suite, HP ALM, BPMN(2.0),SSIS, GIT Hub, Lawson ERP,TFS

Database: MS SQL Server 2013, MYSQL, MongoDB

Operating Systems: Win 95, 98/NT/2000/XP/7/8/10

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