Customer Service High School

Antonina Perez-Lopez

**** *** ******

Falls Church, VA 22041

H: 703-***-**** Cell: 571-***-****

*******@*****.***

Objectives

A position where I can help others participate in and enjoy recreation activities, using my education in Parks and Recreation Management

Education

Old Dominion University, Norfolk, Virginia. B.S in Parks and Recreation and Tourism Studies, concentration in Management -- awarded May 2017. 3.25 GPA

Northern Virginia Community College, Alexandria Campus. A.S. in general studies, Parks and Recreation concentration -- awarded May 2015. 3.8 GPA in major courses

JEB Stuart High School, Falls Church, Virginia. H.S. Graduate, June 2010

Experience

July- August 2017-- Reston Community Center, Specialty Camp Supervisor

Assisted Camp Director in managing summer camp programs for children 6-12

Responsible for collecting and maintaining permission slips and health records for all campers

Covering for camp counselors who were absent

Assisted in caring for children at the conclusion of the day

Ensure that injury reports were properly completed and filed.

Ensure that children were properly dressed for the activities to be undertaken

Ensure that survey forms were distributed and collected at the end of each activity

January-April 2017--Reston Community Center, Intern, Programming Department and other Recreation Departments [Internship required by ODU for graduation]

Assisted with activities with 55+ and also with children programs

Assisted in planning and executing special activities, such Diva Central (collecting and distributing prom dresses, accessories and shoes for girls who needed them), Mardi Gras, Easter Egg Hunt and trip to the National Zoo and Baltimore Aquarium for children, travel to the Virginia State Capitol and art and history museum for 55+ adults, and other programs for 55+ such as movie nights with a speaker

Created a special activity for the Center, a GO club (Chinese chess board game)

Assisted in compiling and analyzing evaluation survey forms after each event

March 1-October 24, 2014-- Dead Horse Point State Park, Moab, Utah, Seasonal Park Ranger Aide

Lived within the Park for an entire season performing a variety of tasks, such as:

- Greeting visitors and collecting admission fees

- Assisting visitors with questions and providing information about the park

- Interpretation talks (about animal prints in the park)

- Staffing the visitor center and operating the gift shop

- Cleaning and maintaining facilities, including hiking and biking trails

- Ensuring park regulations were followed by visitors and doing night closing checks

Annual Ghost Train, Burke Lake Park, 2011, 2012, 2013: weekend fall event at Burke Lake Park, Fairfax County, Virginia.

As part of studies at Northern Virginia Community College, participated in this event for children and families. Responsibilities included:

- Planning program and organizing events

- Recruiting volunteers

- Ensuring all volunteers knew safety procedures and providing child lost and found locations

- Planning food for volunteers

- Guiding parents and children throughout the event

- Participating in the event as an entertainer

2011-2015, Merrifield Garden Center, Merrifield, VA. Part-time, seasonal employee

Duties included:

- Customer service

- Cashier

- Stocking and organizing inventory

- Caring for plants

- Cleaning and maintaining store

Plant and pet care for vacationing clients, 2006-2010\

Volunteer horticultural aide, Memorial Rose Garden, Arlington County Park Department, Summer 2009

Volunteer at Animal Welfare League of Arlington, Spring 2009

Special Training

Red Cross certified Adult First Aid/CPR/AED-- 5/6/2013 & 7/2017. Did a two year recertification in July 2017

Leave No Trace Awareness201 Workshop certified by Leave No Trace Center for Outdoor Ethics, 4/28/2013

Criminal Justice internship - ride along program with police officers, Fairfax County, 2009-2010 school year

FBI Agent in Training Program, competitive national program for Criminal Justice high school students, Summer 2008

Skills and Characteristics

Excellent customer service as a cashier; extremely patient and responsive; skilled at answering phones, directing customers to gardening experts and the plant clinic

Speak, read and write English and Russian

Extraordinary organizational skills; always on time; flexible concerning work schedules and tasks; industrious

U.S. Citizen

Hobbies

Reading, pet care, gardening and cooking, sewing, riding bike, horseback riding, hiking, playing GO.

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