Sales Customer

Professional Summary

Skills

Work History

YANNA PRICE

***** ******* *****, ***** ********, MD 20772 (H) 301-***-**** (C) 240-***-**** ac2loi@r.postjobfree.com

I am driven to exceed sales goals and team member expectations by building long term relationships with customers and employees. My goal is to deliver positive experiences through high-quality customer care, whether it be from behind a counter, in front of a register, on the sales floor, or in front of a dining table because I enjoy interacting with customers and ensuring they have the best experience possible. I am also proficient at counting and tracking money and I have the ability to multitask in a fast paced environment.

Quick learner

Guest relations professional

Ability to multitask and prioritize

Ability to reason

and deescalate tense situations

Strategic sales knowledge

Rapid data entry skills

POS and MICROS systems familiarity

Product stocking

Thrives in fast-paced environment

Ability to adapt and respond quickly to changes

Strong communication skills with team members

and customers

compromise

Proficient in cash management

Math aptitude

Credit card processing

Efficient at multitasking and problem solving

Reservations and booking system experience

Front Desk at the Penthouse 05/2017

VIDA Fitness The Yards – Washington, DC

Greeted customers entering the gym/penthouse to ascertain what each customer wanted or needed.

Answered a number of calls per day by addressing customer inquiries, solving problems, and providing information regarding facility policies, private/public events, and reservations. Effectively communicated with sales, and marketing, administrative team members on a daily basis.

Waitress 04/2016 to 09/2017

Dave & Buster's – Capitol Heights, MD

Demonstrated genuine hospitality and attentiveness while greeting and establishing rapport with guests.

Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.

Displayed enthusiasm and knowledge about the restaurant's menu and products. Quickly recorded transactions in MICROS system to deliver prompt service. Routinely cleaned work areas, glassware and silverware throughout each shift. Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.

Addressed diner complaints with management and kitchen staff and served replacement menu items promptly.

Developed and maintained positive working relationships with others to reach business goals. Sales Associate / Cashier 03/2015 to 09/2016

Tommy Hilfiger Company Store – Oxon Hill, MD

Greeted customers in a timely fashion while quickly determining their needs. Recommended merchandise to customers based on their needs and preferences. Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.

Responded to customer questions and requests in a prompt and efficient manner. Contacted other store locations to determine merchandise availability. Completed all cleaning, stocking and organizing tasks in assigned sales area. Prioritized helping customers over completing other routine tasks in the store. Replaced and adjusted shelf labels weekly prior to the store opening. Cashier 08/2014 to 05/2016

Giant – Fairfax, VA

Assisted customers with final purchases and answered questions at the checkout counter. Primary job duties included ringing up purchases, scanning coupons, and ensuring customer satisfaction.

Operated computerized cash registers and credit card machines as well as conveyor belts. Worked daily with petty cash and with more than $15k. Exuded friendly, courteous, and positive attitude and demonstrated professionalism. Event Staff 06/2014 to 07/2017

The Show Place Arena – Upper Marlboro, MD

Cleaned and organized eating, service, and kitchen areas Trained kitchen staff on proper use of equipment, food handling, and portion sizing. Education

Earned management trust by serving as key holder, responsibly opening and closing concessions. Handled and counted large amounts of money keeping detailed receipt of transactions. Managed ticket sales, entrance fees, and seating during large events including rodeos, cheer and dance competitions, basketball tournaments, and concerts. Bachelor of Science: Criminal Justice and Forensic Science 2018 George Mason University - 4400 University Drive, Fairfax VA, 22030

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