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Cybersecurity Operations Analyst - Threat Analysis
Columbus, OH
... Provided technical issue resolution to customers via email and telephone support channels. EDUCATION Manchester Memorial High School, College Prep Courses 09/1984 – 05/1988 Completed secondary education program. Southern New Hampshire University, ... - Nov 05
... Provided technical issue resolution to customers via email and telephone support channels. EDUCATION Manchester Memorial High School, College Prep Courses 09/1984 – 05/1988 Completed secondary education program. Southern New Hampshire University, ... - Nov 05
Agile Coach
Columbus, OH
... SKILLS Technical Project & Delivery Management: SDLC Delivery Coordination, Scope and Schedule Management, Resource and Capacity Planning, Delivery Tracking, Cross-Team Dependency Management, Risk and Issue Management, Impediment Resolution, Onshore ... - Nov 03
... SKILLS Technical Project & Delivery Management: SDLC Delivery Coordination, Scope and Schedule Management, Resource and Capacity Planning, Delivery Tracking, Cross-Team Dependency Management, Risk and Issue Management, Impediment Resolution, Onshore ... - Nov 03
Purchasing & Operations Administrative Leadership
Columbus, OH
... Assisted customers with basic website troubleshooting and issue resolution. Escalated complex calls appropriately and tracked escalation reasons for coaching and training discussions. Collaborated with management and other departments to resolve ... - Nov 02
... Assisted customers with basic website troubleshooting and issue resolution. Escalated complex calls appropriately and tracked escalation reasons for coaching and training discussions. Collaborated with management and other departments to resolve ... - Nov 02
Data Verification & Billing Specialist
Columbus, OH
... • Maintained accurate customer records and documented account inquiries, service requests, and issue resolutions. • Reviewed account details to identify discrepancies and determine appropriate corrective actions. • Researched customer concerns and ... - Oct 29
... • Maintained accurate customer records and documented account inquiries, service requests, and issue resolutions. • Reviewed account details to identify discrepancies and determine appropriate corrective actions. • Researched customer concerns and ... - Oct 29
Medical Records & HEDIS Client Services
Columbus, OH
CAROLYN CHAIRS *********@*****.*** 937-***-**** SKILLS • Reveleer • Member 360 • EPDSv2 • Implementing Client Care Plans • Issue Reporting • Electronic Medical Record Software • Client Service • Teamwork and Collaboration • Client Intakes • ... - Oct 28
CAROLYN CHAIRS *********@*****.*** 937-***-**** SKILLS • Reveleer • Member 360 • EPDSv2 • Implementing Client Care Plans • Issue Reporting • Electronic Medical Record Software • Client Service • Teamwork and Collaboration • Client Intakes • ... - Oct 28
Technology Curriculum Designer and Developer
Columbus, OH
... Alchemy EDUCATION Full-Stack Web Development Certification Tech Elevator — 2023 PROJECTS AI Workflow Automation Tool Full-Stack Application ● Developed a full-stack application designed to automate repetitive financial analysis tasks using AI APIs. ... - Sep 26
... Alchemy EDUCATION Full-Stack Web Development Certification Tech Elevator — 2023 PROJECTS AI Workflow Automation Tool Full-Stack Application ● Developed a full-stack application designed to automate repetitive financial analysis tasks using AI APIs. ... - Sep 26
Customer Service & Administrative Support Specialist
Columbus, OH
... • Resolved system issue impacting 800+ employees, ensuring accurate reprocessing. • Prepared payroll advisory reports supporting reimbursements, bonuses, and overtime calculations. CONFIDENTIAL • Maintain child support orders standard task, ... - Sep 04
... • Resolved system issue impacting 800+ employees, ensuring accurate reprocessing. • Prepared payroll advisory reports supporting reimbursements, bonuses, and overtime calculations. CONFIDENTIAL • Maintain child support orders standard task, ... - Sep 04
Senior Java Spring Microservices Architect
Columbus, OH
... Used JIRA as an issue tracker tool to collaborate with testers and one confluence to share manage and share data between team members. Understanding business requirements and preparing technical documentation on confluence pages. Premier Farnell ... - Aug 31
... Used JIRA as an issue tracker tool to collaborate with testers and one confluence to share manage and share data between team members. Understanding business requirements and preparing technical documentation on confluence pages. Premier Farnell ... - Aug 31
Aviation Operations Supervisor and Team Leader
Hilliard, OH
... • Oversee passenger service operations including check-in support, ticketing, baggage processes, and customer issue resolution. • Handle escalated customer concerns and operational challenges with professionalism and effective decision-making. • ... - Aug 24
... • Oversee passenger service operations including check-in support, ticketing, baggage processes, and customer issue resolution. • Handle escalated customer concerns and operational challenges with professionalism and effective decision-making. • ... - Aug 24
Customer Service & Patient Accounts Specialist
Columbus, OH
... correct rejected claims and resubmit, appeal denials Customer Service Representative Eddie Bauer-Groveport, OH August 2013 to March 2016 Customer service, handle escalated calls, issue appeasements, contact shipping methods to handle package issues. ... - Aug 13
... correct rejected claims and resubmit, appeal denials Customer Service Representative Eddie Bauer-Groveport, OH August 2013 to March 2016 Customer service, handle escalated calls, issue appeasements, contact shipping methods to handle package issues. ... - Aug 13