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Columbus, OH
... • Resolved system issue impacting 800+ employees, ensuring accurate reprocessing. • Prepared payroll advisory reports supporting reimbursements, bonuses, and overtime calculations. CONFIDENTIAL • Maintain child support orders standard task, ...
- Sep 04
Columbus, OH
... Used JIRA as an issue tracker tool to collaborate with testers and one confluence to share manage and share data between team members. Understanding business requirements and preparing technical documentation on confluence pages. Premier Farnell ...
- Aug 31
Hilliard, OH
... • Oversee passenger service operations including check-in support, ticketing, baggage processes, and customer issue resolution. • Handle escalated customer concerns and operational challenges with professionalism and effective decision-making. • ...
- Aug 24
Columbus, OH
... correct rejected claims and resubmit, appeal denials Customer Service Representative Eddie Bauer-Groveport, OH August 2013 to March 2016 Customer service, handle escalated calls, issue appeasements, contact shipping methods to handle package issues. ...
- Aug 13
Westerville, OH
... Worked with VMware and Microsoft premier support to determine issue root cause. Managing and implementing various projects with all phases of life cycle for virtualization., AWS. Maintain DNS, DHCP and Trust Relationship between domains. Added SAN ...
- Aug 03
Columbus, OH
... CORE COMPETENCIES Customer Service & Support • Issue & Conflict Resolution • High-Volume Phone Handling • Multi-System Data Entry • Written & Verbal Communication • Time Management & Self-Direction • Order Processing & Reporting • Team Training & ...
- Jul 30
Columbus, OH
... Skilled in phone communication, appointment scheduling, customer issue resolution, packaging, and administrative support. Strong attention to detail, organization, and teamwork, with experience using Microsoft Excel, Outlook, Teams, and CRM systems. ...
- Jul 30
Columbus, OH
... National Air and Space Intelligence Center (NASIC) Wright-Patterson AFB, OH GG-12-855 Electronics Engineer / Middle East Technical Analyst – TS/SCI January 2002 – October 2004 Project Leadership: Acted as Laser Project Lead, coordinating cross ...
- Jul 21
Columbus, OH
... Integrated Claude Agent with MCP Servers to securely access project documentation, Git repositories, databases, and development tools, improving developer productivity and issue resolution. Used MCP-enabled tools for intelligent code search, ...
- Jul 14
Columbus, OH
... CORE COMPETENCIES Customer Service Excellence High-Volume Contact Center Inbound & Outbound Calls Benefits & Claims Support Insurance Verification Issue Resolution First Call Resolution HIPAA Compliance Data Entry & Documentation Microsoft Office ...
- Jul 13