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Sales Desktop Support, IT Tech, System & Network Administrator

Los Angeles, California, United States
May 31, 2017

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Eusebio T. Mecenas

**** ******** **. *** *******, CA 90027

Phone: 323-***-**** res./ 818-***-**** cell. e-mail:


To secure a position as a Network and/or Systems Administrator with a dynamic company that can utilize my experience and training with LAN/WAN design and support technologies. To continually quench my thirst for knowledge through education & experience and my curiosity of new technologies with hands-on workshops & online webinars.

General Skills

Twelve years of solid experience in network administration, network design, and desktop support.

Solid hands on experience building, configuring, and maintaining desktop hardware and software.

Proven managerial skills including project management, time scheduling, employee reviews, candidate interviewing, budgetary management, task assignments, and training.

Proven ability to effectively communicate to senior management, technicians and non-technical end users.

Organized and concise. Able to handle multiple tasks proficiently and in a timely manner.

Technical Skills

Hardware: Cisco Routers 3000/2000, Catalyst 6000/5000/4000, Switches 1900/2x00/3x00, hubs, patch panels, UPS, tape drives, IBM e-series/x-series, HP Proliant Servers, Dell Power Edge Servers, IBM compatibles, DVD ROM drives, CD-RW, motherboards, hard drives, NIC cards, sound/video cards, RAM, CPUs, UTP, coaxial, Epson/ Lexmark/ HP printers.

Technologies: TCP/IP, SPX/IPX, ICMP, PPP, PPTP, L2TP, Frame-Relay, RIP, RIPv2, IGRP, BGP, OSPF, DHCP, DNS, Wins/Proxy server, IIS/ISA server, Ethernet, Fast-Ethernet, Token Ring, RAID, ISDN, X.25, ATM, T1/DSL, Wi-Fi, Fiber, FTP, TFTP, DFS, RAS, VPN, Terminal Server

Security: PAP, CHAP, MS-CHAP, vLAN, Cisco Access-lists, L2TP/IPsec, GPO’s, Active Dir.,

Schema, Kerberos, Registry, NTFS/Share permission, anti-virus, Web Sense, Firewall (Check Point, Sonicwall), Secured servers locked-down (Encrypted/encapsulated communication mode)

Operating Systems: Dos, Windows 95/98/NTx/XP/7/8/10/2000/2003/2008/2012, Red Hat/Debian/BSD/Mandrake Linux, Cisco IOS, Novell Netware 5x/6, Oracle 8i/9i, Mac OS 8x/9x

Applications: Office 97/2000/XP/System 2003(FrontPage/ Outlook/ Project/ Exchange/ Visio/ Access

2000/3), SQL 2000/2005, Norton AV/Ghost, Telnet,, Netware 5x/6x, Oracle8i/9i

Programming: C/C++, Visual Basic 6, HTML,,,


Univ. Cal. Los Angeles (UCLA) Los Angeles, Ca.

Professional in Database Management (db Mngmnt, db Modeling/Design, Business Objects, etc…) 28Aug‘06

Data Communications (Data Comm., Info. Sec., Client/Server Arch., VoIP, Info Sec., etc….) Oct. ‘06

Systems-Networks Administration (TCP/IP Networks, Web Services, etc Mar. ‘07

International Consortium of Technology Professionals (ictp) Anaheim, Ca.

Network Expert Program – Graduate Level Enterprise Networking Technology Program March 2003

American InterContinental University Playa Vista, Ca.

Bachelor of Science - Information Technology January 2003

ITT Technical Institute Sylmar, Ca.

Associate of Science - Computer Network Systems Technology March 2002


Microsoft Certified Professional (MCP #2478949) Oct. 2001

Professional Development

Microsoft Partner Readiness Program

Design, Deploy, Manage & Secure MS Exchange 2003 4/16/04

Secure Architecture for Network and Data Infrastructure 5/10-13/04

Design, Deploy & Manage MS Identity Integration Server (MIIS) 2003 6/03-04/04

SQL Server 2003 Reporting Services 6/07/04

Security Guidance Hands-on Workshop 7/29/04

Forefront Security (IAD2007/Clent Security/Security for ISA2006 & Exchange 2007) 5/29/07

Professional Development eusebio mecenas cont. page 2

International Consortium of Technical Professionals (ictp), 2003 Network Expert Program Anaheim, Ca.

Participated in an intensive program designed to develop senior level hands-on skill sets by working with enterprise-level network equipment consisting of over 100 routers, switches, servers, and other high-end hardware, and replicating real-world environments. Specific responsibilities included the installation, configuration, administration, and design of Windows 2000 domains in an enterprise network environment comprised of over 40 servers spread over sixteen separate networks. Specific tasks included: administration of user accounts, installation and configuration of Active Directory services, design of hierarchical, information structures using organizational units, domains, and sites, configuration of replication processes and schedules, design and integration of Routing and Remote Access configurations, establishment of trust relationships, and Group Policy Object security implementations.

Implemented and configured Cisco routers and switches from scratch in an enterprise network comprised of 16 separate locations with over 40 routers and switches in total. Specific tasks included: console and remote configuration of Ethernet/serial interfaces, implementation of RIP and IGRP routing protocols, authoring access lists, PVCs, DLCIs, Frame Relay, PPP/CHAP authentication, Telnet sessions, and password security.

Installed, configured, and administered a Red Hat Linux operating system on servers on a LAN. Specific tasks included: upgrade of operating system, installation of dual-boot operating systems, command line interface, directory and file management, administration of user accounts, Red Hat, RPM, and Debian-based package management, configuration and customization of the X user environment, setup of local and network printing, reconfiguration, build and installation of new kernels and modules, configuration of system hardware, basic shell scripting. VI scripting, text streams, security parameters, and backup system configurations.

Professional Experience

BusAppsWare Development, Mar.’15-present Operation Mngr. / Owner Pavia, Iloilo Phil.

Acquire commercial property, coordinate to develop & design facility with engineers, strictly adhere to scheduled timeline, budgetary constraints & building codes/inspections of facility building construction, To start up a Business Application software Development company with fully supported Datacenter, several Help/Support desk offices and a Sales force.

Shinobu Kaneko M.D., Inc., Nov’04-present System Admin./Integrator Montebello, CA

Design a secured LAN/WAN network infrastructure that’s on an “always-on” & fully connected to the internets’ “digital Info System”

Network/Systems Integration/Administration of a full service medical office which is undergoing a transformation of a hardcopy file system to a full digital, automation system with a complete in-house laboratory service.

Nippon Travel Agency, Oct’04-Jun.’15 Mngmnt. Info. Sys./Sales Accounting Team Gardena, CA

Management of Information System - Department wide HW/SW upgrade of database, network and Corp. web-site. Upgrade of

system from a flat-domain to AD domain, hardware/software & security and maintenance

Optimize daily operation of the financial database, Corp. Management Reports.

Sales Accounting Team - Manage the Airline Reporting Corp. weekly sales reporting for the New Jersey branch

Contract Projects

Robert Half Technology Technical Support Technician Los Angeles, CA.

Forever 21, Jun.-Nov.’16 Storewide upgrade of VeriFone’s OS/drivers/security patches East L.A., CA

Wedbush, Apr.12-13, ’17 Departmental office move,re- imaging reusable PC L.A. Downtown

We Day L.A., Apr.23-27.’17 Event IT support The Forum

IAH Technology/Comp. TroubleShooters Server Config. Field Tech. So.Cal. area

Configure DC 2000/2003 servers (Exchange/SQL/Back-up & Recovery implementation)

Installation/activation of a T1 line for data/voice services from Cbeyond

Configures servers (stand-alone/DC) for compliance purpose (SOX/HIPPAA/etc.)

Alt. Resources Corp.(A.R.C.)/Pomeroy Systems / Network Engineer (contracts/special projects)

Kaiser Permanente, Aug.’06-Mar.’-09 DC Infrastructure remediation(NT-W2K3 AD domain) So.Cal. area

Childrens Place/Disney, Aug-Oct.2005 Cut/over from Dial-up to ADSL network So.Cal. area

KinkoFedEx, Jul-Sep.2005 Install/Configuration of LapNet stations So.Cal. area

Overland Solutions, Jul.2005 Software/Applications Upgrades of 130+ laptops Woodland Hills, CA

SBC-Buchalter, Jul.2005 IP phones deployment Los Angeles, CA

Radio Shack, Jun/Aug.2005 Install/Config. System w/ connection to the domain So. Cal.

Target, Feb/Apr 2005 Remove/replace Baby/Wedding Registry Kiosk So. Cal.

SBC-Foot Locker, Feb/Apr 2005 Network Switch-over from VSAT to Frame-Relay So. Cal.

HP/Qwest-Cyber, Oct. 2004 Data Center Co-Location site (Install new servers/TL’s) Burbank, CA

HP/Korn-Ferry Int’l, Sep. 2004 Data Center Servers Relocation (de-install/install) Century City, CA

HP/Fremont Gen. Corp. Sep.2004 Data Center Servers Relocation (de-install/install) Santa Monica, CA

Dell/Wellpoint, Aug- Sep 2004 WAP/PDA installations So. Cal. area

HP/Verizon, Jul. 2004 HW upgrade from HP-UX migration to XP 64bit Downey/Mission Hills, CA

Disable onboard audio/ Install and test new sound card/ Flash BIOS - if necessary remove/replace system board.

IBM/Washington Mutual, Oct. 2003 HW upgrade for XP deployment Northridge, CA

Remove/replace legacy equipments, upgrade compoments such as DVD/CD-rom, Nic cards, RAM modules.

Install KVM switches and network hubs, configure connectivity w/ domain & network printers.

Professional Experience (Contract Projects) eusebio mecenas cont. page 3

1st Bay Realty L.A., Mar-May’05 System Admin./Integrator Van Nuys, CA

Design a secured LAN/WAN network infrastructure that’s on an “always-on” & fully connected to the internets’ “digital Info System”

Network/Systems Integration/Administration of a full service real estate/home loan office with the “growth potentials” to a “multi-site” AD domain.

K-Force Staffing Project Certified Engineer(contracts/special projects)

Siemens/World Savings, Aug. 2004 PC Installation Van Nuys, CA

Siemens/Cigna, Aug. 2004 XP Migration Glendale, CA

Remove & replace computer nodes, back-up & restore user’s profile/data/apps, upgrade hardware components.

HP / 7-Eleven, Feb.-May 2004 System-wide HW upgrade So. Cal. Area

Set-up & update software of a new upgraded server, managed network switch, transfer data to a newly set-up server

Remove/replace old server and setup the upgraded sytem.

Upgrade POS (point of sales) with increased memory (RAM), BIOS and software updates.

First Line Solutions Field Engineer (contract/special projects)

Grainger, Mar. 2005 System/Network relocation (de-install/install) Glendale. CA

Grainger, Oct. 2004 System wide HW/SW upgrade & XP Migration Compton, CA

Remove & replace computer nodes, telephone system (VoIP) and MDF equipments (rack, Cisco router/switches, server)


Monroe High School (LAUSD), 2002-3 Network Technician (Internship) North Hills, Ca.

Primarily responsible for the administration and maintenance of a 300 node portable Macintosh based I-book laptop lab. Specific duties included maintaining system functionality through daily inspections of all nodes prior to issue and upon return; routine maintainance of unit hardware and software, re-imaging of system profiles via firewire interfaces, maintaining accurate and complete inventory of all notebooks.

Additional resonsibilities included troubleshooting any hardware or connectivity issues, restoring connectivity of nodes in LAN/ WLAN topology, updating and maintaining all software and hardware, creation of user accounts, setting network policies and access rights, as well as providing all 1st and 2nd level desktop support.

Comm. Tech. & Ed. Center, 2001-2 Ass’t to the Network Administrator(Internship) Los Angeles, Ca.

Community of Technology & Education Center is a high-tech school for the economically deprived sponsored by LACC/LAUSD.

Responsible for the administration, management, and support of Windows 2000 network consisting of 12 servers and approximately 100 nodes. Specific duties included supervising the migration of the entire network from a Windows NT 4.0 platform to Windows 2000, consulted on and supervised the building, configuring, and integrating of a new computer lab, which added an additional LAN segment consisting of approximately 20 additional nodes.

Other duties included maintaining network connectivity to all connected nodes on the network, re-imaging of computers as needed, troubleshooting and resolution of any hardware or software issues, maintenance of all file/print/terminal servers, workstation performance optimization, as well as any other 2nd level desktop support duties.

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