KODI CONNER
**** ****** ** *******, ** ***** H: 832-***-**** ac0ekk@r.postjobfree.com
PROFESSIONAL SUMMARY
An experienced individual highly organized and can multi-task in a fast-paced work environment. Resourceful,
adaptable and a goal-oriented professional with good decision-making skills. Can produce innovative ideas
and execute accordingly. An energetic self-starter who is creative and can work independently or with a team.
Is enthusiastic when it comes to work and can maintain a positive attitude under changing work
circumstances. Possesses good work ethics that make long-term relationships with customers possible.
WORK HISTORY
Customer Service Representative, 10/2015 to Current
Harris County Toll Road Authority /Executeam Staffing
Handles heavy phone calls.
Generates receipts for customer payments and handles inquiries regarding invoices.
Performs general office duties.
Interfaces with customers to handle Violation Enforcement and EZ TAG program inquiries.
Correctional Officer 06/2012 to 05/2015
Texas Department of Criminal Justice
Assist in the receiving and discharging of inmates.
Assure the inmates are searched, bathed, clothed, and assigned to cells.
Monitors inmate activities.
Supervise inmates on work details.
Maintains discipline and orderly conduct.
Customer Service Rep, 07/11 to 01/12
Directv Multiband Service Center
Attracts potential customers by answering product service questions
Suggesting information about other products and services
Maintain customer records by updating the account information.
Contribute to team efforts by accomplishing related results as needed.
Administrative Clerk, 09/2009 to 08/2010
Nicole Paramedicals
Answer the telephone and take messages.
Schedule appointments and update event calendars.
Arrange staff meetings.
Handle incoming and outgoing mail and faxes.
Edited company correspondence and ensure document accuracy.
Perform basic book keeping.
Administrative Clerk, 06/2007 to 08/2009
Houston Community College
+
Answer, screen, and transfer inbound calls.
Receive and direct visitors.
Maintain electronic and hard copy filing system.
Retrieve documents from filing system.
Handle request for information and data.
General clerical duties include photocopying, fax, and mailing.
EDUCATION
Bachelor of Arts Criminal Justice, Still Attending
Ashford University - Clinton, Ca