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Customer Service Sales

Location:
Toronto, Ontario, Canada
Posted:
May 19, 2017

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Nikolay Filipov

*** ******** ***., ***** ***

Toronto, ON. Canada

Tel.:647-***-****

E-mail: ac0d34@r.postjobfree.com

Canadian citizen.

COURSES:

Moore Stephens- internal courses in Audit and full cycle of UK Accounting.

Coca - Cola Enterprises- courses in administration and finance management.

London Life- courses in life insurance sales, customer service, client development and retention.

American Bankers Insurance Group- course in telemarketing sales and customer service.

Bank of Montreal- course in telephone banking, customer service, financial products' knowledge, performing various bank transactions, handling difficult clients.

Certified General Accountants Association of Ontario- Canada. Level 2 equivalent.

SYSTEMS KNOWLEDGE:

MS Office: Excel, PowerPoint, Word; Corel: Word & Quattro Pro; Lotus Smart Suite; Outlook Express; Sirius; Freight Logix; TransPlus Fleet Manager.

Accounting software: AS 91; ACCPAC Plus; Simply Accounting by SAGE.

CAREER HISTORY:

ACCOUNTANT Aug. 2000- to date.

Mittman Carriers Inc.- Toronto, Canada.

I have experience in performing all as follows:

Matching invoices with packing slips, purchase orders and receiving documents to ensure goods or services delivered, pricing, and invoice calculations are correct and proper authorizations of purchases have been followed

Coding invoices accurately to ensure correct cost center allocation and posts into the A/P sub ledger; providing batches for review and posts to the GL

Reviewing, researching and resolving payment discrepancy between PO, receiving report and Vendor Invoice

Responding to and resolving inquiries from vendors, operations, purchasing and other departments in a professional and timely manner

Reviewing vendor payment terms and processing invoices in order to receive any associated discounts

Monitoring aging of accounts payable and proactively ensuring adherence to terms

Sorting and filing all invoices and backups to ensure ease of retrieval for internal requirements and audit

Processing regular cheque runs

Sorting, distributing and mailing cheques together with supporting documentation

Reconciling month end A/P sub ledgers to GL account balances

Ensure compliance with internal accounting policies and procedures

ACCOUNTING ASSOCIATE Nov. 1998- July 2000

Stim Import-Export Canada Inc.- Toronto, Canada.

Manufacturer of circuit boards for the electronic industry for local and international clients.

Accounts Receivable and Accounts Payable.

Bank Reconciliation.

Collections.

Invoicing.

Customs documentation preparation.

Payroll for over 60 employees.

Customer service.

ACCOUNT EXECUTIVE June 1997- Oct. 1998

AT&T/ Kelstar Communications Inc.- Toronto, Canada.

Develop business solutions for customer needs.

Manage prospect and customer accounts.

Implement territory management.

Sales of long distance plans to businesses and other telecommunication solutions.

SALES AGENT Feb. 1996- June 1997

London Life Insurance Co- Toronto, Canada.

Identify and qualify prospective customers and penetrate specific ethnic markets.

Manage prospect and customer accounts.

Sales of : life, disability, and business insurance; retirement savings and investment plans; group, travel, and critical illness insurance.

ADMINISTRATION and FINANCIAL MANAGER Apr. 1993- Apr. 1995

Coca-Cola Services Bulgaria- Sofia, Bulgaria.

A subsidiary of COCA-COLA Enterprises- Atlanta, USA.

Keeping two sets of books: under the Local Accounting Law and US GAAP.

Financial Statements, Balance Sheet, Profit and Loss Account, Tax Returns.

Human Resources Duties.

CONSULTANT and ACCOUNTANT June 1991- Apr. 1993

Moore Stephens Bulgaria- Sofia, Bulgaria.

A subsidiary of Moore Stephens International Chartered Accountants- London, UK.

One of the top ten professional accounting companies worldwide.

Keeping two sets of books: under the Local Accounting Law and International Accounting and Audit Standards.

Accounting, Audit and Tax Consulting services rendered to international clients having subsidiaries in Bulgaria.

Participation in international teams for Business Evaluation of entities offered for sale to foreign investors.



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