VERONICA VAUGHN

**** *** ****** **, ******, Tx **396

832-***-****

ac01f7@r.postjobfree.com

PROFFESSIONAL SUMMARY:

Scheduled appointments, gave information to callers, took dictation and otherwise relieved officials of clerical work and minor administrative business details.

Answered telephones and gave information to callers and routed calls to appropriate official.

Placed outgoing calls.

Scheduled appointments for employer.

Greeted visitors, ascertained nature of business and conducted visitors to employer and appropriate person.

Well-organized and efficient.

Speak fluent English.

Self-starting, goal-oriented strategist whose confidence, perseverance and vision promote success.

Self-motivated and assertive.

Quickly learn procedures and methods.

Professional demeanor.

Pleasant speaking voice.

Honest, friendly, outstanding communication skills.

Friendly - can get along well with others.

Excellent communication skills.

Demonstrated accuracy, attention to detail and ability to work well in team environment.

Demonstrated ability to work effectively with clients.

Dedicated and meticulous.

Committed to assisting others.

Cheerful personality.

Capable of handling multiple projects concurrently.

Able to recognize client needs, and meet them.

Able to follow directions, and willing to do any training necessary.

Able to work with others toward a team goal.

Assertive, self-motivated, goal-oriented, organized and efficient.

Able to handle multiple projects concurrently.

An experienced team player, bringing enthusiasm and energy into group efforts.

WORK HISTORY:

HEB Pantry Foods Pasadena, Tx

Cashier/ Customer Service 02/2002 to 07/2003

Customer Service.

Answered calls daily by addressing customer inquiries, solving problems and providing new product information.

Greeted customers entering the store to ascertain what each customer wanted or needed.

Politely assisted customers in person and via telephone.

Worked as a team member performing cashier duties, product assistance and cleaning.

Described product to customers and accurately explained details and care of merchandise.

Alamo Thrift Store Pasadena, Tx

Telemarketing Representative 08/2003 to 04/2004

Politely assisted customers in person and via telephone.

Provided an elevated customer experience to generate a loyal clientele.

The Corrigan Law Firm Pasadena, Tx

Secretary 01/2005 to 12/2008

Received and screened a high volume of internal and external communications, including email and mail.

Maintained and reserved the executive conference room calendar.

Received and distributed faxes and mail in a timely manner.

Properly routed agreements, contracts and invoices through the signature process.

Managed the day-to-day calendar for the company's senior director.

Cricket Wireless Pasadena, Tx

Part Time Wireless Sales Advocate/Representative 04/2012 to 02/2014

Answered phones promptly

Received and screened a high volume of internal and external communications, including email and mail.

Sold and prepared cellular devices.

Maintained the front desk and reception area in a neat and organized fashion.

Managed daily office operations and maintenance of equipment.

EDUCATION:

Sam Rayburn High School Pasadena, Tx

2004

Contact this candidate