CAROLYN CORWIN

Newbury Park, CA ***** ac00nj@r.postjobfree.com 805-***-****

PROFILE

A skilled Business Analyst/Project Manager who excels in excellent communications skills, project planning, problem-solving, critical thinking, with exceptional skills in requirements specifications, analyzing requirements, creating visual models, and facilitating elicitation sessions.

SKILLS & PROFICIENCIES

Business analyst with proven ability to successfully work within full software development lifecycle to identify best business, organization and operational solutions.

Demonstrated project management skills to facilitate on-time and cost-efficient project completion.

Ability to facilitate and engage cross-functional project teams across multiple locations.

Proven time-management skills to manage and prioritize multiple concurrent projects.

Communication skills to effectively negotiate and facilitate requirements gathering discussions, deliver presentations and training programs to diverse audiences.

Ability to develop and present classroom training programs tailored to business needs.

PROFESSIONAL EXPERIENCE

4 L&L, Inc. (Nov. 16 – Present)

Business Solutions Analyst / Project Manager

As Business Analyst and Project Manager I am responsible for managing key project deliverables, gathering requirements, generating work flow diagrams, and managing the project plan for a SaaS work order processing system.

Responsible for updating the project documentation, managing scope, adjusting schedules when necessary, determining priorities, and ensuring efficient and on-time delivery of project tasks and milestones.

Responsible for gathering requirements to automate work order and billing functions, as well as work assignments.

Responsible for documenting in Visio work process flows, and screen designs.

Responsible for project communication to all Stakeholders.

20th Century Fox (March ’16 - Nov. ‘16)

Sr. Business Analyst (contract)

As Sr. Business Analyst I was responsible for the re-engineering of three products, to identify and make recommendations to correct both the application issues and the inherent personnel work flow issues.

Responsible for the analysis and redesign for the Food Services Restaurants. Work included a deep dive analysis of 24 unique roles resulting in the redesign of current processes. Presented the overall processes and roadblocks, along with delivery of solution to executives which resulted in a complete redesign of work flows thereby increasing productivity within the food inventory and billing functions as well as minimizing constraints and issues in their day to day processes.

Responsible for the analysis and redesign of the Studio’s sundries purchasing processes. This involved another deep dive into the current processes also resulting in a complete redesign of current processes that resulted PO transparency to upper management, ease of PO tracking, and more efficient purchasing.

Responsible for gathering the requirements for a .net Transportation system rewrite into a new in-house product. Utilizing JIRA and agile methodologies wrote user stories, acted as product owner, and managed the sprints using JIRA agile.

NoteWorthy Consulting (2008 – 2016)

Implementation Services

As a consultant, I worked with several clients in the capacity of Implementation Manager / Sr. Business Analyst / & Project Manager. I was responsible implementing a series of web based customized off-the-shelf packages, SaaS solutions, and in-house custom-built business solutions across various client sites. Projects ranged from 2 months to 6 months.

Analyzed client needs and provided project status updates.

Provided technical assistance and support to project managers

Monitored project progress and addressed client issues

Managed project development stages including cost estimation

Developed and implemented test plans to ensure project accuracy

Assigned and managed project activities per client standards

Identifying business needs; performed requirements gathering and analysis

Developed and implemented test plans to ensure successful delivery of the client’s project

Provide training to users at the client sites

Universal Studios (2000 – 2008)

Sr. Business Analyst, Project Manager

As the Sr. Business Analyst and Project Manager I was responsible for managing the full software development lifecycle for a series of web based customized off-the-shelf packages and in-house custom-built business solutions to support information, decision making, and reporting needs of senior management, sales, marketing, finance and operations users. Projects have ranged in duration from several weeks to over one year, with responsibility for multiple, over-lapping projects and project support.

Prepared statement of work, cost benefit analysis, risk assessment, project and resource plans, and managed project communications at all levels of the organization.

Facilitated and mediated JAD sessions with development, business, and executive teams to elicit and analyze needs and define system specifications, prepared gap analysis, documented and defined business requirements, functional specifications, use cases, workflows, data models and data migration; worked with design teams to create wireframes and design concepts, interacting with development teams to ensure successful development of requirements.

Created QA and UAT test strategies, including regression and integration testing, wrote test scripts, end-to-end testing scenarios and test plans, managed testing, defect reporting and change requests.

Planned and coordinated system releases with business, technology and infrastructure teams.

Developed, documented, and implemented new processes and procedures across multiple business groups.

Oversaw resolution of system issues through first line production support and coordination with technology teams.

Identified improvement opportunities (proactive and reactive)

Elicited and clearly documented business and systems requirements

Assessed business process and system inefficiencies

Created and maintained issue logs, meeting minutes, meeting schedules, project summaries and updates.

Met with project team regularly to review project deliverables and deadlines. Teams were both on shore and off shore.

Support system conversions, upgrades, enhancements

TRAINING & TECHNICAL SKILLS

Board of Directors: The Greater Contribution

10+ years practical work experience and skills

Agile Methodology

Waterfall Methodology

SDLC

Time Management

Executive Coaching

Team Leadership seminars

UCLA Extension: Project Management

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