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Sales Manager

El Paso, Texas, 79912, United States
January 29, 2013

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Alexander Zuniga

*** ******** ***.

El Paso, TX *9932



Bachelors of Business Administration-Marketing. New Mexico State University-May 1994 .

E xpe rience

October 2012-current. Independent Licensed insurance agent. Specializing in Medicare Retirement,

L ife and Annuity Plans.

A ugust 2010-October 2012. Captive Sales Representative/ Agent Manager. United Healthcare. El Paso,

T X. Responsibility included educating seniors and the community about Medicare products;

generating enrollment leads and referrals; enrolling seniors in the United Healthcare Medicare

Advantage plan; and presented plan information in homes and at community-based seminars .

P romoted August 2011 to Agent Manager. Supervised 35 Independent Career Agents (ICA's) who sell

t he UnitedHealth Group (UHG) portfolio of products offered to Medicare/Medicaid beneficiaries.

Responsibility included achieving assigned sales/membership growth targets through Agents in my

territory. Additionally I managed 3 captive agents. Provided a structured on boarding process for

captive and ICA’s, leveraged corporate contracting, t rained in systems and sales management tools.

O rganized captive and ICA formal and informal on the job training to ensure accurate understanding

of UHC products, compliance/policy requirements, sales processes, assigned leads and managed

coordination of sales efforts in West Texas and Southern New Mexico. Excellent working knowledge of

Medicare Educational and Sales Guidelines and state Medicaid qualifying events.

J uly 2009-August 2010 .District Manager. Dixon Marketing Incorporated-Military Food Broker. Service

and call on all Defense Commissaries within New Mexico/West TX Region. Work as a district manager

w ith Dixon Marketing representing over 200 product lines that are distributed through national

d istributors and delivered to military commissaries. Work closely with Store Directors and Managers

to generate sales through point of sales activities and in store demos. Up sell all product lines.

Accountable for specific merchandising and store stocking activities. Responsibilities also include

stocking inventory according to plano grams, maintaining end caps, maintain inventory levels within

each store through constant communication with regional distributor via phone and computerized web

t racking, maintain and create new revenue lines for the company through point of sale activities and

store retail sales. Concurrently work as a Realtor on weekends.

J une 2002-July 2009. Full Time Licensed Texas Realtor. One Realty El Paso. Salesperson-El Paso, TX.

Commission only position with emphasis on residential new homes/resale homes. Recognized as one of

E l Paso’s Top Producers, 2006-2008. Currently still hold Active Texas Real Estate License.

October 2000-August 2002. Providian Financial. Collections Manager-El Paso, TX. Managed a team of

12-16 representatives that included demonstrating effective leadership through coaching, developing,

and implementing sales/collection strategies. Duties included generating and financial capital for the

organization. Responsible for

i mplementing "What's in it for me” sales/collection t raining. Ranked number 1 collections manager

w ithin the 1st quarter of employment.

A ugust 1999-August 2000. Southwestern Bell Telephone (AT&T). Sales and Service Representative-El

Paso, TX. Performed acquisition and retention of residential consumer accounts. Provided retention

solutions for

clients with billing issues or service issues. Successfully sold and up sold telecommunication services

and equipment to new and existing clients.

J uly 1998-August1999. Herman Miles Transportation. Operations Supervisor. Outbound LTL manager

a t El Paso cross deck center. Managed all aspects of outbound shipping and occasional air freight


J une 1994-July 1998. Central Transport. Operations Supervisor-El Paso, TX. Supervised Ford Motor

Company consolidation pool operation that included managing daily operations of

t ransportation/warehousing operation and dock personnel. Managed LTL and TL nationwide

shipments to include Just in Time Delivery.

S kills and Abilities

B ilingual in Spanish

Excellent communication skills

Computer literate with office based application software

R eferences

Available Upon Request

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