Quality Assurance Maintenance
Resume:
Thomas J Cox
Otego, NY *****
*********@*****.***
SUMMARY OF QUALIFICATIONS
Leading Maintenance Supervisor with 20+ years of diverse expertise in
training programs, safety, projects, and process improvement. Additional
specific areas of expertise include advanced electronic flight control
systems, trained in LEAN/Six Sigma, and the recipient of numerous awards,
to include five Navy and Marine Corps Achievement Medals and two NATO
campaign medals. Able to lead and direct the most junior personnel to the
most senior maintenance and production personnel in a fast paced, high
stress working environment.
AREAS OF EXPERTISE:
Organizational Leadership Strategic Planning Conflict Resolution
Project Management Blueprints / Schematics Key Performance Indicators
Team Management Root Cause Analysis Training / Development
Quality Control / Assurance Troubleshooting Structural Repair/Metals
Program Development Pneumatic Systems
Safety Programs Lean six sigma (Green Belt) Hydraulic Systems
HACCP/SQF/GMP
PROFESSIONAL EXPERIENCE
CHOBANI, INC., New Berlin, NY
2012 - 2013
Sleeving Supervisor/Safety Coordinator
CNY AVIATION, Hamilton NY
2009 - 2012
FBO Manager
DMV INTERNATIONAL, Delhi NY
2006 - 2009
Night Manager/Production Supervisor/Safety Administrator
UNITED STATES NAVY, Various Locations
1986 - 2006
Quality Assurance Specialist
. Managed multiple aviation maintenance programs, such as hydraulic
contamination, tire and wheel, and tool control, for a maintenance
department consisting of approximately 250 technicians
. Performed over 275 safe for flight maintenance inspections to ensure
compliance with all maintenance publications and safety procedures,
which directly contributed to 1800 operational sorties and 5,138
mishap-free flight hours in support of Operation Iraqi Freedom, and an
"outstanding" grade on the squadron post-deployment Aircraft Material
Condition Inspection
. Conducted work center audits on all aviation maintenance related
programs and work centers
. Monitored incorporation of technical directives and maintenance
bulletins and initiated Quality Deficiency Reports on failed aircraft
components and Technical Publication Deficiency Reports on NAVAIR
publication discrepancies
. Designed and implemented the training for supervisors to track and
document the performance of approximately 300 maintenance personnel,
resulting in an improvement in following standard operating procedures
and safety
. Provided guidance and experience to squadron airframes work center in
repair and inspection of over 100 landing gear operational checks
during the 2005-2006 cruise onboard the USS Theodore Roosevelt (CVN-
71) in support of Operation Iraqi Freedom
. Trained 23 maintenance department personnel in jet engine turn up
procedures and qualifications on the US Navy F/A-18C Strike Fighter
Aircraft
Thomas J Cox, Page 2
Airframes Maintenance Supervisor
. Identified and corrected a persistent flight control discrepancy, and
incorporated a NATO wide Quality Deficiency Report pertaining to the
Boeing F/A-18C Strike Fighter Aircraft
. Managed and supervised 33 aviation structural and hydraulic mechanics
in a combat ready, high stress military environment
. Twice recommended for the US Navy Flight Demonstration Team "Blue
Angels"
. Served as "Airframe and Hydraulics Expert" for U.S. Navy Fighter
Weapons School (Top Gun) detachment 1999
. Coordinated and implemented technical training and reassignment of
technicians in a manner that mitigated the impact of manpower
shortages
. Managed an intermediate maintenance work center of 7 individual
maintenance shops consisting of ; hydraulic component repair, non-
destructive inspections, welding, machine shop, structural repair,
composite repair, and aircraft tire and wheel
Troubleshooting Branch Supervisor
. Utilized technology in training 11 full system troubleshooters for
Operation Allied Force/Noble Anvil
. Served as "Maintenance Troubleshooting Expert" for U.S. Navy Fighter
Weapons School (Top Gun) detachment
. Implemented a one man work center in support of F/A-18C carrier
qualifications at Los Angeles International Airport. Supervised LAX
crash crew workers on safely removing a US Navy EA-6B aircraft from
the active runway following an emergency landing with one main landing
gear up.
EDUCATION
Whitesboro Central School - High School Diploma
Job Relations, Instruction, Methods, and Problem Solving - The TWI
Institute
Aviation Quality Assurance Administration Certificate - US Navy
Aviation Safety Specialist Certificate - US Navy
Primary Leadership Development Program (LEAN/Six Sigma) - US Navy
Naval Aviation Dispersed Technical Publications Certificate - US Navy
MILITARY/PROFESSIONAL AWARDS
Navy and Marine Corps Achievement Medal (5)
Global War on Terrorism Service Medal
Global War on Terrorism Expeditionary Medal
NATO Kosovo Medal (2)
Kosovo Campaign Medal (2)
Armed Forces Service Medal (2)
Armed Forces Expeditionary Medal (2)
National Defense Service Medal (2)
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