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It Specialist Technical Support

Arlington, VA
... •Routinely exceed call-handling goals, closing an average of 35 calls daily (25% above quota) with an 85% first-call resolution ratio and an average talk-time of 8.5 minutes -- well below 10-minute goal. •Responsible for answering incoming inquiries ... - Jun 04

Customer Service Food Safety

Washington, DC
... SKILLS Budgeting and Cost Control Forecasting and Planning Food Safety Regulations Heat Control Plating and Presentation Dish Preparation Grilling EXPERIENCE Manager, Chef, Zwelis, August 2021-Current Durham, NC Enhanced team member performance ... - Jun 03

Product Manager

McLean, VA
... Provided support and guidance by informing, educating, and advising members in financial and technical circumstances in a call center environment. Dillard’s Junior Department Manager Richmond, VA 2016 – 2017 Oversaw operations of the department ... - Jun 03

Account Executive Earned Media

Bethesda, MD
... Casey’s communications team • Addressed constituent and press telephone inquiries or shared media inquiries with Senator Casey’s communications team • Drafted statements on Senator Casey’s behalf to announce grants, co-sponsorships of bills or ... - Jun 03

java developer

Herndon, VA
... Project 2: NCM-FV is a Nuisance Call Management application for future voice technologies. Application will allow customer to manage their incoming calls and divert calls that they consider as “Nuisance Calls” to a Junk mailbox that is separate to ... - Jun 03

IT Support Specialist

Washington, DC
... Resolved technical problems and answering queries by telephone or service-service that involve computer hardware, software, ... Provided on-call support for critical business issues related to all computer systems. Engaged end users and answered ... - Jun 03

Education Sector Human Rights

Chantilly, VA, 20152
... Member of Iraq Country Office Task Force, representing Northwest Zonal Office to discuss next UNICEF 5-year program cycle. Assist DoEs and schools/students including local communities to implement the Life Skills and SBM models to enhance the ... - Jun 03

Management Analyst Vulnerability

Silver Spring, MD
... • Use STIGS viewer to analyze compliance findings and report to the appropriate changes that need to be done on Windows Member, Domain Controllers, SQL servers, and REHL (Red Hat Enterprise Linux) 7 & 8. • Perform asset discovery and vulnerability ... - Jun 02

Accounts Payable Office Administration

Washington, DC
... I function well as a team member and workindependently with little supervision. I have experience working several projects forUmbrella. My knowledge consists of Oasis and Edge with a broad understanding of salesand service for Umbrella.PDS-Princeton ... - Jun 02

Customer Service D C

Washington, DC
... - Team Member June 2017 - August 2018 ●Served customers ●Cashiers ●Cut vegetables and meats Education Northern Virginia Community College - studied business management August 2020- May 2021 St. John’s University, Queens, New York - Bachelor’s Degree ... - Jun 02
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