| Resume alert | Resumes 1 - 10 of 4026 |
Senior Software Engineer
Burke, VA
... Audit Log service runs in Data zone and an OSB (Oracle Service Bus) proxy is configured in Application Zone to call this business service. OSB is clustered to improve performance. All web services running in application and presentation zones call ... - Jun 04
... Audit Log service runs in Data zone and an OSB (Oracle Service Bus) proxy is configured in Application Zone to call this business service. OSB is clustered to improve performance. All web services running in application and presentation zones call ... - Jun 04
It Specialist Technical Support
Arlington, VA
... exceed call-handling goals, closing an average of 35 calls daily (25% above quota) with an 85% first-call resolution ratio and an average talk-time of 8.5 minutes -- well below 10-minute goal. •Responsible for answering incoming inquiries via VoIP ... - Jun 04
... exceed call-handling goals, closing an average of 35 calls daily (25% above quota) with an 85% first-call resolution ratio and an average talk-time of 8.5 minutes -- well below 10-minute goal. •Responsible for answering incoming inquiries via VoIP ... - Jun 04
Active Directory Windows Server
Fairfax, VA
... Firewall (PBR, DHCP Relay, Bandwidth, URL filter, Failover, Load balancer, VPN) NMS Wireshark, SolarWinds, Zabbix, Telepresence solutions H.323/SIP (Polycom, Cisco, Lifesize, Zoom, Teams) integrated with cloud services. PROFESSIONAL EXPERIENCE ... - Jun 04
... Firewall (PBR, DHCP Relay, Bandwidth, URL filter, Failover, Load balancer, VPN) NMS Wireshark, SolarWinds, Zabbix, Telepresence solutions H.323/SIP (Polycom, Cisco, Lifesize, Zoom, Teams) integrated with cloud services. PROFESSIONAL EXPERIENCE ... - Jun 04
Product Manager
McLean, VA
... Provided support and guidance by informing, educating, and advising members in financial and technical circumstances in a call center environment. Dillard’s Junior Department Manager Richmond, VA 2016 – 2017 Oversaw operations of the department ... - Jun 03
... Provided support and guidance by informing, educating, and advising members in financial and technical circumstances in a call center environment. Dillard’s Junior Department Manager Richmond, VA 2016 – 2017 Oversaw operations of the department ... - Jun 03
java developer
Herndon, VA
... Project 2: NCM-FV is a Nuisance Call Management application for future voice technologies. Application will allow customer to manage their incoming calls and divert calls that they consider as “Nuisance Calls” to a Junk mailbox that is separate to ... - Jun 03
... Project 2: NCM-FV is a Nuisance Call Management application for future voice technologies. Application will allow customer to manage their incoming calls and divert calls that they consider as “Nuisance Calls” to a Junk mailbox that is separate to ... - Jun 03
IT Support Specialist
Washington, DC
... Provided on-call support for critical business issues related to all computer systems. Engaged end users and answered questions via email, phone, website live chat and in forums. Provided Tier 1 IT support to non-technical internal user’s personnel ... - Jun 03
... Provided on-call support for critical business issues related to all computer systems. Engaged end users and answered questions via email, phone, website live chat and in forums. Provided Tier 1 IT support to non-technical internal user’s personnel ... - Jun 03
Patient Care Coordinator
Washington, DC
... requests and compliments, provide service recovery, and document the nature of the call on the Patient Relations’ Case Report •Organize and maintain patient relation files for easy access Home Health Aide 10/09 - 10/10 Health Management Inc. ... - Jun 02
... requests and compliments, provide service recovery, and document the nature of the call on the Patient Relations’ Case Report •Organize and maintain patient relation files for easy access Home Health Aide 10/09 - 10/10 Health Management Inc. ... - Jun 02
Director of Franchise Business Development
Springfield, VA
... 04/2020 to 02/2022 Technical Recruiter Scout Solutions Managed sourcing, candidate assessments, screening and submittals to our clients Conducted requisition intake call for new openings Highly proficient in candidate interviews by phone, video and ... - Jun 01
... 04/2020 to 02/2022 Technical Recruiter Scout Solutions Managed sourcing, candidate assessments, screening and submittals to our clients Conducted requisition intake call for new openings Highly proficient in candidate interviews by phone, video and ... - Jun 01
Project Management Customer Service
Centreville, VA, 20121
... Technology Agency and consisted of moving all existing Nortel CS2100 VoIP telephones to the Avaya AS5300 platform. ... 2-CS1000’s, Call Pilot and various audio and visual systems throughout the FAA facilities which included 2 COOP sites. ... - May 31
... Technology Agency and consisted of moving all existing Nortel CS2100 VoIP telephones to the Avaya AS5300 platform. ... 2-CS1000’s, Call Pilot and various audio and visual systems throughout the FAA facilities which included 2 COOP sites. ... - May 31
Customer service, performance, art
Washington, DC
... networking skills Developed personal brand Gained creative process knowledge UMASS LOWELL ADMISSIONS Jan 2023 — May 2023 Call Center Communications Assisted students and parents navigating portals Made calls and transfers Communicated problems and ... - May 29
... networking skills Developed personal brand Gained creative process knowledge UMASS LOWELL ADMISSIONS Jan 2023 — May 2023 Call Center Communications Assisted students and parents navigating portals Made calls and transfers Communicated problems and ... - May 29