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Westerville, OH, 43081
... Sigma / Lean Putty / RDP Financial Management Toad for Oracle SQL Project Management Methods Technical Report Writing OMi/ITSM Project Libre Microsoft Office SAP Splunk VMware PROFESSIONAL EXPERIENCE: First Energy Corp., Akron, OH SNOC Analyst III ...
- 2021 Jan 05
Columbus, OH
... Use ITSM for migration. Develop and maintain documentation. Use of Microsoft products for documentation and VISO for creation of process flowcharts. Researched and resolved script issues as needed. utilized C# tools for maintenance and monitoring of ...
- 2021 Jan 04
Columbus, OH
... Recovery and BCP Cloud Infra Service/Ops Models(IaaS, PaaS & SaaS) Data Center, Network, Security, EUS & SD ITSM & Cross-Function Management ServiceNow & DevOps Services AIOps & Hyper-Automation Cyber Security & IAM/UAM Services Team Leadership & ...
- 2020 Nov 15
Columbus, OH
... / Automation: Powershell / VB Scripting, KS-Host Monitor, HP Insight Manager, Microsoft System Center Workflow Tools: ServiceNow PROFESSIONAL EXPERIENCE TRINITY HEALTH SYSTEMS, Livonia, MI March 1999- September 2020 Senior Citrix Applications ...
- 2020 Nov 05
Canal Winchester, OH
... Bachelor’s Degree, Construction Management 2005 - 2011 Nick Frey - page 1 Licenses & Certifications Certified Safety Manager (CSM) - National Association Of Safety Professionals Issued May 2020 - Expires May 2023 Aerial Work Platform/ Scissors Li ...
- 2020 Nov 02
Columbus, OH, 43228
... Imaging Projects ●Personable/Team Player ●Break Fix PC, Laptops, Printers, Scanners ●Lotus Notes 4 through 8 ●Remedy,Gwi, ServiceNow issue tracking software ●Customer Service/Support ●Server Builds and Deployments ●Airwatch Mobile Device Management ...
- 2020 Oct 22
New Albany, OH
... Other Skills: MS Project, Microsoft Powerpoint (Advanced), Microsoft Excel (Advanced), ServiceNow, Desktop Hardware/Software, Basic Troubleshooting, Network Infrastructure, Wi-Fi Router Configuration. ㅡ Experience As-Salaamah Project Analyst October ...
- 2020 Sep 14
Columbus, OH
... Redesign of ServiceNow ticketing system to stream line issues and problem tickets to departments. Gathered business requirements and led implementation of voice recognition software. Created wire frames and mockups for physician directory upgrade. ...
- 2020 Aug 27
Dublin, OH
... Now team and took a proactive approach to track team day to day progress • Implemented the use of Vivid Charts in the ServiceNow team to track, analyze, and report on real time performance analytics • Executed automated software test plans and ...
- 2020 Jul 22
Dublin, OH
... Tools: SharePoint 2013, MS Office Suite 2013, MS Project 2013, Webex, Skype for Business, ServiceNow, Clarity PPM PM Methodologies: Waterfall, AGILE, ESDm, RUP Iteration PROFESSIONAL EXPERIENCE Fiserv, Dublin, Ohio December 2014 to February 2020 Sr. ...
- 2020 Jul 14