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Columbus, OH
... Handle tickets for end users request through ticketing tool ServiceNow. Analyze network and host-based security appliance logs (Firewalls, Workstations) to determine the correct remediation actions and escalation paths. Assist in developing and ...
- 2024 Aug 19
Columbus, OH
... - Validated canonical mapping for EDI requirements and resolved production issues. - Conducted FRS and SRS reviews, prepared test plans, and performed GAP analysis. Environment: Rational Requisite Pro, Microsoft Project, MS Excel, MS Word, ...
- 2024 Aug 15
Columbus, OH
... TECHNICAL CAPABILITIES • Expertise in data cleaning, data mapping, exploratory data analysis, data visualization, data-scaling, converting, sub-setting, multicollinearity • Experienced in graphs like box-plots, scatter plots, correlation plots, bar ...
- 2024 Aug 11
Columbus, OH
... Cisco VoIP phones Ticketing Systems – ServiceNow, Citrix, Eagle, Vulcan Professional experience: Company: Insight Global LLC ... ●Performed break/fix repairs, printer repairs setups & mapping, ordered parts from Dell and Printer parts from Lexmark. ...
- 2024 Aug 05
Columbus, OH
... Implemented and optimized Dapper as the primary Object-Relational Mapping (ORM) tool for efficient data access in .NET Core applications. Led the migration of legacy applications to .NET Core, resulting in improved scalability and reduced system ...
- 2024 Jul 22
Columbus, OH
... Created and completed test cases, data mapping, rules, addressed deficiencies, breakages, inaccuracies, improvement areas, providing the feedback to software developers. Created the in-depth training manual, and trained the initial new hire classes. ...
- 2024 Jul 18
Columbus, OH
... • Automated ServiceNow, Excel and other reports using MS VBA and Python. • Apple iPhone and Android mobile support. Inside Technical Sales Representative, Brown Enterprise Solutions January 2017 - January 2020 ● Matched customer needs with available ...
- 2024 Jul 04
Dublin, OH
... Documented the Interface Requirement comprising technical details of frequency, format, field length, and mapping. Prepared detailed test scripts and cases for UAT in line with requirements. Formulated a comprehensive GAP Analysis document for the ...
- 2024 Jul 02
Columbus, OH
... National Bank Columbus, OH July 2022 - December 2023 • Helped design, document, and maintain system processes in ServiceNow, Workday, and other information systems • Managed data collection projects from conception through implementation • ...
- 2024 Jun 26
Dublin, OH
... • Extensive experience in providing 24X7 Production Support for SAP Applications and resolved ABAP tickets using incident management tools like ServiceNow Tool, Click Up Tool and HPSM Tool. Strong experience in dealing with Offshore, Onshore teams ...
- 2024 Jun 23