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Support Specialist Help Desk

Manassas, VA, 20110
... July 2014- September 2024 • Provided technical support to end-users across onsite, remote, chat and over the phone. • Experience in troubleshooting and resolving hardware and software issues on various devices, including laptops and mobile devices. ... - Apr 18

It Support Specialist

Sterling, VA
... • Provided technical support to customers via phone, email, and chat, resolving issues on the first contact • Maintained a high level of customer satisfaction by ensuring prompt and accurate responses to inquiries • Collaborated with cross ... - Apr 18

Marketing Communications Leader

Vienna, VA
... • Directed global and offshore content teams, overseeing campaigns, editorial standards and real-time coaching to ensure consistency, clarity and strategic alignment. • Key Accomplishments o Redesigned 10 enterprise newsletters, unifying voice, tone ... - Apr 17

Security Officer Customer Service

Rockville, MD
... Senior Assistant Facilities Manager Prudential Real Estate & Relocation January 2001 to December 2003 • Managed $60 thousand dollar supply budget. Performed all purchases of equipment and day-to-day supplies. • Promoted to Records Retention Manager ... - Apr 17

Accounting Manager Accounts Receivable

Silver Spring, MD
... Industries served include Real Estate, Healthcare, Education, Non-Profit, Retail, Restaurants, and IT. 08/2022 – 05/2024 Deputy CFO, Community Support Services Gaithersburg Developed financial statements for Senior Management and the Board of ... - Apr 16

.Net Core Software Engineering

Ashburn, VA
... Key features include real-time GPS tracking, Electronic Logging Device (ELD) integration for accurate driver Hours of Service (HOS) tracking, and automated customer updates. Roles and Responsibilities: • Design and developed scalable microservices ... - Apr 16

Software Development Spring Boot

Manassas, VA
... Designed and managed GCP solutions (BigQuery, Cloud Pub/Sub, Cloud Functions) for real-time data analytics and serverless workflows. Advanced knowledge and experience in PHP Hack, including optimizing, refactoring, and maintaining code for ... - Apr 16

Social Media Supply Chain

Herndon, VA
... POC to Accelerated Java application development by leveraging GitHub Copilot for intelligent code suggestions, boilerplate generation, and real-time logic completion, improving productivity and reducing development time Hands on experience in Kafka, ... - Apr 15

Marketing Communications Content Writer/Editor

Washington, DC
... Increased Organic Traffic & Content Management: Significantly improved the paid-to-organic traffic ratio from 60/40 to 40/60 within the first year by leveraging Salsify for managing internal product data and creating over 300 Enhanced/A+ Content ... - Apr 15

Quality Assurance Access Management

Gaithersburg, MD
... Maintain real-time status reports and dashboards, presenting IAM progress and risk assessments in security and compliance meetings. Develop User Acceptance Testing (UAT) scenarios to validate IAM system changes against business requirements. ... - Apr 15
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