Security Officer Customer Service
Resume:
Vincent Smith
Washington, DC *****
*******.*********@**********.***
Work Experience
Full Time Invoice & Procurement Specialist
National Institutes of Health - NIH - Rockville, MD September 2022 to Present
• Process all incoming and outgoing invoices.
• Expedite contract closeouts and expiring lines.
• Work within the NBS, AMBIS, NVision and other connected systems.
• Schedule Invoice Specialist meetings within Teams.
• Basic work with Excel spreadsheets and in Sharepoint. Weekend Front Desk / Security Officer
Garda World Security - AARP Headquarters - Washington, D.C. January 2022 to Present
Security License - CPR certified
• Sign in employees and guests that do not have badges.
• Report conditions inside office building while patrolling using scanner to scan barcodes along route. Evening Administrative Specialist / Mailroom Management CareFirst Blue Cross Blue Shield - Fairfax, VA
June 2022 to February 2023
• Manage mailroom operations and all new administrative projects.
• Batch processes new claims, appeals, and escalations.
• Process incoming checks, cut new checks and reconcile all accounts.
• Input data into Excel spreadsheets and update member account mailboxes.
• Process all incoming and outgoing mail for all Northern Virginia branches. Supply Technician
Department of State - Washington, DC
October 2003 to May 2022
• Project Manager in charge of all renovations, office moves for 2 large bureaus. Work with the Finance department to getting financing for the construction, go over plans with designer and implement plans from demo to co-worker move-in.
• Inventory all new and existing equipment in our $2 million dollar IT and TV studios on an ongoing basis. Nationally recognized and certified inventory specialist.
• Drive the Secretary of State Spokesman to various events and meetings ensuring all timelines are met.
• Work with vendors to procure all office equipment/supplies to ensure that the office can operate at the highest level of efficiency and on budget.
• Process and distribute incoming high-level mail and packages ensuring all mail is received in a timely manner.
• Years of working with Microsoft Office Suite.
Senior Assistant Facilities Manager
Prudential Real Estate & Relocation
January 2001 to December 2003
• Managed $60 thousand dollar supply budget. Performed all purchases of equipment and day-to-day supplies.
• Promoted to Records Retention Manager and was main point of contact for all office file storage vendors. Audited over 8,000 client files a year before sending off-site.
• Maintained crucial database of all client files for two offices and tracked any files pulled for review. Invented and facilitated new code for inventoried files to ensure their integrity.
• Liaison for all telephone/copier/printer/fax technicians. In charge of swapping out under performing equipment and purchasing new machines.
• Worked with minimal supervision with other departments and executives to help them communicate with corporate in Newark, N.J. on weekly conference calls and in-person meetings in our D.C. office. Education
Public Relations
Howard University - Washington, D.C., US
1991 to 1993
Skills
• Customer service
• Call center
• Security
• Office management
• Microsoft Office
• Social media strategy
• Communication skills
• Organizational skills
• Records management
• Microsoft Excel
• Time management
Certifications and Licenses
Guard Card
CPR Certification
Driver's License
BLS Certification
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