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Raleigh, NC
... Environment: Windows NT, Nortel Hardware, IBM Hardware 2/04 – 9/04 TSG IT Resources, Charlotte, NC Senior Application Developer •Responsibilities include interpret business requirements and define technical alternatives, tools, and approach for ...
- 2022 Jul 06
Durham, NC, 27704
... Customer Service Representative Nortel - Durham, NC - March 1991 to November 1996 Worked in Info call center Human Resources Data Entry Prior to this position I worked on production floor as QA specialist and worked on production line and machinery. ...
- 2022 Jul 05
Durham, NC
... 2004-2012 Nortel Networks. 1200 Innovation Av. Morrisville, N.C. Customer Service Representative (1998-2015) Dealing with French Canadian customers and CDC, by resolving customer complaints via phone, email. Use telephones and emails to reach out to ...
- 2021 Oct 18
Cary, NC
... Designed and built SNI infrastructure in RTP, NC using Cisco technology to migrate IBM’s 100 plus customers from legacy Passport Nortel technology. Leveraged Cisco 6500 series L2 / L3 devices, 4500 series, 3700 series switches and routers in RTP ...
- 2021 Mar 12
Durham, NC, 27705
... for telephone switches and data networking products Maintained and updated entire end-user documentation library for Nortel DMS-10 series of digital telephone switches Used Frame/SGML to create installation, operations, and administration ...
- 2021 Jan 20
Durham, NC
... support models Responsible for daily scheduling and queue coverage Caprock Communications, Houston, TX 04/1999-07/2000 Nortel Senior Switch Technician Responsible for supporting customers in the Southwest Region Partnered with Engineering to plan ...
- 2020 Dec 16
Raleigh, NC
... Work with Cisco Routers and switches, Nortel Switches and Hubs, AT&T Frame Relay/ATM, Local Exchange Carriers. Communicate effectively and courteously with management, support teams, 3rd-party suppliers, and customers. Handle multiple tasks while ...
- 2020 Dec 08
Clayton, NC
... Aug 2000 – Oct 2008 • Installed and configured OS software and upgrades on the 50+ Windows and Unix-variant servers (OpenBSD, FreeBSD, HP-UX), as well as the 800+ user desktop pc’s • System administration of Cisco routers, Cisco ASA, Nortel switches ...
- 2020 Oct 21
Morrisville, NC
... 1995-1998 Local Access Systems Engineering/Consultant to MCI Verification of several new Software releases for Nortel’s DMS-100 telephone switch in a Lab environment before releasing the Software for use in the MCI network. Break down of SS7 ...
- 2020 Sep 01
Raleigh, NC
... TECHNOLOGY FAMILIARITY Cisco routers/switches Polycom/Cisco/Adtran/Avaya VoIP phones/POE appliances Alcatel/Lucent/Nortel voice/Frame Relay/ATM switches, and Alcatel STP’s Fiber optic terminals from Alcatel, Fujitsu, Ciena (formerly Northern ...
- 2020 Aug 28