Principal Network Delivery and Architect

Jiten Sura

Morrisville, NC ***** 919-***-**** ***********@*****.*** www.linkedin.com/in/jitensura NETWORK ENGINEER / ARCHITECT

Strategic, detail-oriented Information Technology (IT) Professional offering expertise in solutioning and implementing enterprise networks. Effective communicator, and problem-solving project manager responsible for network designs, new technology deployment and network implementations using firewalls, routers, switches, and other hardware / software, as well as the layout of cables / other components needed to make these data communication networks operate. Collaborative leader with demonstrated successes in directing cross-functional teams to maintain, troubleshoot, and upgrade existing corporate networks to meet business goals. TECHNICAL PROFICIENCIES

Security Appliance: Cisco Nexus 9k using Leaf and Spine Technology, Cisco VPN Concentrator, Firewalls: ASA 5500s (Single mode/Multimode), Checkpoint, Palo Alto, Cisco Firepower series

Network Tools: Wireshark, Sniffer, Packet Shaper

Routing Protocols: OSPF, BGP

Technologies: Cisco: VPN – Site to Site IPSec, Client SSL, OpenFabric using BGP-EVPN, VxLAN, WAN, Software Define Network (SDN), SDWAN

Hardware: Blue Coat Proxy Servers, F5 Load Balancers, Cisco Nexus Switches, Cisco Routers and Switches, Cisco Wireless Routers, Cisco ASA and Firepower Firewalls, Palo Alto Firewalls

CORE COMPETENCIES

Network Security Vendor Management

Enterprise Switching & Routing Best Practices

VPN Technology Continuous Process Improvements

Customer Support Training

Troubleshooting Mentoring

Data Center Management Performance Development

Resource Management Research

Project Management Documentation

Problem and Change Management White Papers

EXPERIENCE

AT&T, Durham, North Carolina June 2008 – March 2021 Principal Network Delivery and Architect – GSSI Shared Network Infrastructure (SNI) March 2011 – March 2021

Provided Network Architect, Project Management level support on all the projects, Designed and Implemented complex network solutions, Engaged in troubleshooting of complex network issues. Technical Lead for Service Delivery and Service Assurance Teams.

• Solution Architect and lead engineer for AT&T cloud gateway infrastructure deployment at customer’s data centers supporting virtualized environment using virtual firewalls, Nexus switching fabric, Multi- VRF WAN, and WAN Edge.

• Created solutions using Cisco Nexus 9K switching technology and Cisco VxLAN MP-BGP Spine Leaf Architecture to support the multisite design.

Utilized Nexus 1GB and 10GB switching fabric to carry full QoS capabilities end-to-end across the architecture.

Built the open fabric infrastructure to be Software Defined Network (SDN) ready.

Prepared the technical document and presented it to the Global AT&T Architect teams.

Worked with different Vendors to get the Bill of materials.

• Acted as the SME for several Global projects – Learning and implementing new services, working with different technology Vendors, creating Diagrams / Service Delivery Documents / Technical Documents

(White Papers).

• Boarded 75 Plus IBM customers on to Shared Network Infrastructure and Cloud Gateway network infrastructure for North America. Responsible for providing Network solutions, design work, Visio Drawings / Technical Solution Documents, IP assignments / Configurations of Cisco ASA Firewalls in stand-alone and Multi Contexts mode, Access-lists configurations, NATs, Blue Coat Proxy / Load Balancers, S2S IPSec VPN configurations, N5k / N9k switch configurations, OpenFabric using BGP- EVPN / Fexes. Use of Routing protocols OSPF and BGP.

• Deployed the Blue Coat Proxy servers at various IBM data centers to support Web Content Filtering, Socks Proxy Services, Forward Proxy Services, Reverse Proxy Services for IBM customers. Wrote the technical document and provided the training.

• Prepared and presented the Cisco NAT / PAT technical solution to Global GSSI SNI teams. Active member of Global Technical Team calls and upcoming projects planning and discussions.

• Deployed F5 Load Balancers for IBM Canada Tools team LAB and Production environment. Performed proof of concept.

• Functioned as the technical team lead providing architecture support to multiple cross functional teams.

• Built the network infrastructure to provide AT&T monitoring tool suite access to customers as well as infrastructure devices.

• Devised the network architecture to support IBM’s next-generation tools set using Smart Cloud Enterprise and Softlayer.

• Receiver of Key Contributor Award for several years for extra ordinary performance rating.

• Received Transformer Award, Star Award for outstanding customer support. Sr. Business Manager, AT&T, June 2008 – March 2011 Data Center Solution Architect, Designed and Implemented custom network solutions, Technical documents, Customer Transition activities.

• Deployed Cloud Network infrastructure in multiple data centers to allow centralized access to global cloud computing data networks.

• Refreshed several end-of-life devices - Nokia Check Point, PIX Firewalls, Shared Customer Firewalls

(Cisco 45xx, 65xx Switches), Dedicated Cisco Switches, Routers.

• Built SNI infrastructure in North America data centers to support new/existing customers.

• Transitioned IBM customers to Shared Network Infrastructure for North America allowing end users access to shared tools and customer networks.

• Scheduled weekly meetings with global teams to discuss new projects, processes, and technical challenges.

• Receiver of Key Contributor Award for several years for extra ordinary performance rating.

• Received Employee of the Month Award for outstanding customer support. IBM, Durham, North Carolina September 1999 – June 2008 Network Integrator, Global Services, January 2001 – June 2008 Managed the North America Shared Network Infrastructure (SNI), Ethernet Migration Project, and training initiatives.

• Oversaw the North America Shared Network Infrastructure (SNI) project.

Acted as the SME for the southeast SNI infrastructure.

Designed and built SNI infrastructure in RTP, NC using Cisco technology to migrate IBM’s 100 plus customers from legacy Passport Nortel technology.

Leveraged Cisco 6500 series L2 / L3 devices, 4500 series, 3700 series switches and routers in RTP Data Center and configured Access-lists, 6500s layer2 / 3 switching, routing, Policy Based Routing, OSPF, and VLAN configurations.

Converted 5000 lines of Passport Access lists to Cisco Access list using Ultraedit and ACL script.

Performed numerous customer migrations, resolving complex network issues, and analysing traces.

Collaborated with multiple vendors for technical issues.

Hands and feet for RTP data centers.

• Directed the Ethernet Migration Project.

Functioned as the core team member of the Ethernet roll-out for IBM RTP LAN Campus supporting thousands of end users.

Supported the Ethernet LAN migration of 20 plus Data Centers and LAN rooms using Cisco L2 / L3 (6500s / 3500s / 4500s) devices in a multi VLAN environment.

Engaged in extensive troubleshooting while providing customer support.

• Provided extensive on location training and support in Bangalore and Chennai, India from 2005 through 2008.

Trained and mentored 10 plus Engineers during multiple visits to India.

Established working LAB in Bangalore data center to support multiple network infrastructure.

Liaison between India and US networking teams.

• Received several Thanks Awards and Bravo Awards for my work in setting up Shared Network Infrastructure in RTP and Ethernet Migrations. Was labeled as US Ambassador to India for onsite training different teams in Bangalore and Chennai, India. LAN Support, IBM’s Tivoli System, September 1999 – January 2001 Designed, planned, and Implemented the Tivoli LAN architecture.

• Managed the Tivoli LAN Network Infrastructure using Cisco’s 1900s, 4500s, 3500s, 3900s, 6500s switches, and routers.

• Engaged in customer support and extensive troubleshooting of day-to-day network connectivity / performance issues.

• Received many Informal Team Awards, Employee of the Month award and Employee of the Year Award for outstanding work in setting up Tivoli Lab and Production networks. EDUCATION

Master of Science, Information Technology

Rochester Institute of Technology, Rochester, NY

Bachelor of Engineering, Computer Engineering

Mumbai University, Mumbai, India

Diploma, Computer Technology

Mumbai University, Mumbai, India

CERTIFICATIONS

Six Sigma Green Belt Certified, AT&T, Durham, North Carolina

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