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Houston, TX
... and configuration, and Mobile Device Management having the learning contents and other end-user support • Assist in all ITIL and Auditing to evaluate and access the process and performances of all our device s offered to school and making sure ...
- 2023 Dec 17
Houston, TX, 77299
... * February 2020 – Present IT Manager at Industrial Specialty Services, Houston • Implemented ITIL principles and established a robust IT department by devising comprehensive policies, procedures, KPIs, SLAs, and Mean Time to Repair measures. • ...
- 2023 Dec 17
Katy, TX
... TECHNICAL SKILLS Business Requirements Gathering Service Operation Workspace ITSM Modules ITIL Workflow Configuration Report Development UAT Testing UI Customization Service Catalog Integration Hub WORK EXPERIENCE ServiceNow Admin/ Developer Oone ...
- 2023 Dec 11
Houston, TX
... Certifications SAP S/4HANA Production Planning and Manufacturing (1909) Solution Consultant SCM – Manufacturing (SCM 4.0) ITIL Foundation Course Employment Summary EMPLOYER DESIGNATION DURATION Capgemini America Inc Senior Applications Consultant 5 ...
- 2023 Dec 06
Houston, TX
... • Practiced ITIL lifecycle management methodology: Service Strategy, Service Design, Service Transition, Service Operation, and Continuous Service Improvement. • Managed Knowledge Center Services (KCS) help desk that supported request for ...
- 2023 Nov 30
Houston, TX
Racquel Williams Email: ad1j45@r.postjobfree.com Tel: 713-***-**** PMP, SSM, CSM, ITIL, Six Sigma Green Belt Professional Summary • I am an experienced and a customer-centric Scrum Master and Agile Team Coach with a deep passion for coaching Agile ...
- 2023 Nov 29
Richmond, TX
... • Oracle • Audit Tool (Audit System 2) • Use of data mining tools (ACL & IDEA) • COBIT 5 • ISO 27001/27002 • COSO • ITIL • GDPR • NIST 800-30/37/53 • Archer • Emerging technologies (Cloud, IaaS, PaaS, SaaS, Mobile) • Report Writing • Career ...
- 2023 Nov 25
Richmond, TX
... and Data processing -2005 CERTIFICATION ICP-ACC Certified ICP-ATF Certified PSM I, PSM II Certified SAFe Scrum Master (SAFe 6) Certified Scrum Master ITIL 4 Foundation Oracle Certified Specialist- Autonomous Database Cloud 2019 Certified Specialist. ...
- 2023 Nov 21
Houston, TX
... SKILLS • Cybersecurity and Compliance: Security Compliance, Risk Management, Penetration Testing, SIEM, Vulnerability Management, Cryptography, Firewall Security, Incident Response, ITIL Framework, Disaster Management. • Network Security and ...
- 2023 Nov 16
Missouri City, TX
... 3.Demonstrated proficiency in ITIL processes within ServiceNow, including incident management, problem management, change management, and knowledge management. 4.Implemented persona-based service catalog items to tailor views for different user ...
- 2023 Nov 11