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Los Angeles, CA
... Master’s degrees of ADMIS and Software technology, SME of ITSM/ITIL methodology Experience Cyclone Information Technology (Shanghai) Co., Ltd. Director of technical support & service quality Sep 2021 – present Executive leadership of service ...
- May 06
West Hollywood, CA
... Skilled in PMP, Lean Sigma Green Belt, and ITIL methodologies, with expertise in SAP, Salesforce, JIRA, and Agile practices. Notable for driving efficiency, reducing costs, and enhancing project performance. Proven ability to lead cross-functional ...
- May 05
Los Angeles, CA
... Worked with corporate IT and departmental senior VP’s and Managers to put in place policies and procedures for ITIL style to meet Sarbanes-Oxley audit requirement deadlines Documented existing database marketing applications and front end interfaces ...
- May 02
Chino Hills, CA
... EDUCATION Master of Computer Applications (MCA) – Computer Science, National Institute of Technology – INDIA Bachelor of Science (BS) – Physics, Buxi Jagabandhu Bidyadhar College, INDIA CERTIFICATIONS AWS Certified Cloud Practitioner ITIL Foundation ...
- Apr 06
San Dimas, CA
... Very good understanding and knowledge of ITIL v3 Foundation. And ITIL certified. Well versed with BMC's Best Practices to be used for the implementation of ITSM suite. An effective communicator & a team player with strong analytical, logical, ...
- Apr 03
Ontario, CA, 91764
... Understanding of ITIL best practices and implementing the solutions based on ITIL standards. Understanding of the SDLC (software development lifecycle). Working knowledge on Agile and waterfall methodologies and building stories for the ...
- Mar 18
Los Angeles, CA, 91199
... Lamination et autoclave « Back-end/ LCD » Inspection visuelle et test qualité « BPF*/ GMP* » ICT helpdesk Technicien/ Lab4tech/ Lausanne Janvier 2011 – Avril 2011 Gestion de tickets et des utilisateurs Administration réseaux Workshop ITIL V3 ICT ...
- Mar 08
Anaheim, CA
... Waterfall, Agile and Scrum Lean Six Sigma Systems Development Cost & Resource Estimates Process and Data Mapping Team and Project Leadership SOX, HIPAA, Utility Compliance ITIL and Service Management Change Management Professional Experience ...
- Mar 06
Buena Park, CA
... Degree Business Administration, 06/1998 CERTIFICATES Lean Six Sigma Green Belt, SSRS, SSIS, SSAS, ITIL v3
- Feb 27
Los Angeles, CA
... View, CA Provide leadership in designing and implementing the OCM strategy, ITIL process development, and UAT implementation. Developed and managed the Remedy to ServiceNow transition solution. The OCM team is responsible for all communications, ...
- Feb 26