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Resumes 1 - 10 of 213 |
Philadelphia, PA
... Assoc Customer Service Excellence How to win and keep customers Project Managements Institute Writing Effective Requirements Sandvik Support &Restore, Incident & Problem Management EXIN Foundation Certificate in IT Service Management – ITIL Computer ...
- Apr 26
Philadelphia, PA
... ITIL Framework and IT Service Management. Proficient in System Configuration and Customization Agile and Scrum Methodologies
- Apr 25
Exton, PA
... Implementation, Customization and Maintenance of ITIL modules such as Incident, Change, Problem, Knowledge, Service Catalog, CMDB in vice ServiceNow. Developed a custom form in the SailPoint UI so that various admins can create Employee/Contractor ...
- Apr 22
Exton, PA
... Skills: •Project Management •Program Management •Release Management •Microsoft Office Suite •Communication •Problem Solving •Data Analysis / Reporting •Web Development •Cloud Application Development •SQL Queries •Jira •ServiceNow •ITIL Service ...
- Apr 18
Lansdale, PA
... Specialist, ServiceNow, ITIL Change Management/Senior Business Analyst/ Change Manager Environment & Tools: ServiceNow, Jira, MS Office, Zephyr, Share-point Responsibilities: ●As an ITIL Change Process Owner, manage the Change Process in alignment ...
- Apr 14
West Chester, PA
... •Possessing hands-on experience in providing ITIL and IT Service Management Solutions in IT Infrastructure, specializing in the ServiceNow ITSM suite. •Mainly responsible for understanding organizational needs and translating functional requirements ...
- Apr 11
Lansdale, PA, 19446
... & Development • Team Building & Leadership • Digital Transformation Career Highlights Steered Lean Startup implementation within Boeing's IT organization, persuading a senior director to establish an agile team dedicated to enhancing ITIL processes. ...
- Mar 07
West Chester, PA
... Well versed with ITIL Concepts - Incident, Problem, Change and Release Management, Knowledge management. Perform and manage incident and event tickets, determine priority, and resolve escalated L3 issue within defined SLA in compliance with the ...
- Mar 07
Philadelphia, PA
... SKILLS VM technology Microsoft Windows Server Endpoint Management Incident Management Project Documentation (ITIL) Technical Support Troubleshooting User Account Management & GPo Computer Networking Mobile Device Management Microsoft Exchange Azure ...
- Feb 21
Philadelphia, PA
... C E R T I F I C A T I O N S In Progress- ITIL Certification PERSONAL Problem Solving Time Management Collaboration Adaptability Strategic Thinking Leadership P R O F E S S I O N A L E X P E R I E N C E C O N T I N U E D Application Support Analyst ...
- Feb 21