Chicago, IL
... ●Applied ITIL best practices in all aspects of the project ●Helped in supporting the “Red Line Extension Project”. ●Provided field support as a backup for the field engineers. ●Worked aggressively in a Windows 10 and Windows 11 environment. ...
- Mar 19
Aurora, IL
... Quickbase, Toad Software: Service Now, Kronos, Kenexa, Vantive, Planview (ERP), Agile CRM, JIRA Methodologies: ETL, ITIL SWOT Analysis Finance (Oracle/Peoplesoft): SOX, AR, AP, OE, GL, Revenue Recognition, Invoicing EDI/eCommerce: SPSCommerce ...
- Mar 13
Chicago, IL
... Bachelor of Science, MIS – Cardinal Stritch University Associate in science, Computer Science – Gateway Technical College CERTIFICATIONS PMP 2022 Scrum Master 2019 ITIL Certified VMware Certified Associate Microsoft Certified Professional (MCP)
- Mar 11
Chicago, IL, 60602
... Manage Change Backlog Requests and Incidents using ITIL & Root Cause Analysis. Developed and Implemented Standard Operating Procedures (SOP) for the Baled Pulp division. Coordinated efforts with multiple IT teams to convert legacy Mill stores ...
- Mar 05
Naperville, IL
... • Ensure smooth transition of Functional Specifications which are to be developed by Kloud Data • Following ITIL methodology to implement Service Lifecycle at Clearon • Deployed Release Strategy and streamlined Import PO Process for Purchase Orders ...
- Feb 28
Chicago, IL
... ITIL certification 05/ 2016 Certified at Deloitte. WORK EXPERIENCE Accenture 05/ 2018 to 11/ 2021 Senior Epic Analyst Hyderabad, India Client: Kaiser Permanente Deloitte 06/ 2015 to 04/ 2018 Epic Ambulatory Analyst Hyderabad, India Clients: Catholic ...
- Feb 22
Chicago, IL
... ITIL certification 05/ 2016 Certified at Deloitte. AWARDS Deloitte Spot Awards 10/ 2015 ● Two-time winner of the Deloitte Spot award. ● Awarded for the successful implementation of the Banner Health Project. ● Recognized for working off-hours and ...
- Feb 22
Chicago, IL
... Enact change and continuous improvement increasing the productivity of Scrum teams by 16% and the quality of deliverables by 22% Facilitated Scrum of Scrum for offshore teams EDUCATION CERTIFICATIONS Certifications: ITIL Foundations, Certified Scrum ...
- Feb 21
Chicago, IL
... Automated jobs through the development of custom scripts with the use of Shell (ksh, bash) and developed plans for Change, and Incident Management Process based on ITIL. Configured logical volumes with the use of logical volume manager (LVM) and ...
- Feb 13
Westchester, IL
... South Suburban College Completed Network Plus Certification Course Attended DeVry University Electronics Engineering Certification: A+, ITIL Foundations, Numura Software - TrackIt Administrator. Attended Windows 2008 course on how to configure, ...
- Feb 06