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Austin, TX
... East Bay HP STAR Certified Engineer TECHNICAL PROFICIENCY BOX, SharePoint, CA Records Manager/Message Manager (CARM/CAMM), Reconnex iGuard, Qualys Guard, Movaris, IT Controls Frameworks (COBIT, ITIL), MindManager, MS Office, MS Project, Visio
- 2019 May 23
Austin, TX
... Certified in project management (PMP, Agile Scrum Master Agile Scrum Product Owner), IT as a Service (ITIL), and process improvement methodologies (Lean Six Sigma Green Belt). Eighteen years of hands-on experience in developing and improving ...
- 2019 Apr 04
Austin, TX
Professional Summary • Overall *+ years of experience includes-Working as an ITIL Process Consultant in Visa for Transition SLM Process Implementation, Configuration/On-boarding of SLA’s during transition phase, supporting action plans for all the ...
- 2019 Mar 04
Round Rock, TX
... In addition, Medical & Pharmacy Claims, PBM Solutions, Prior authorization, Appeals, and Reconsideration with an ITIL v3, Six Sigma Methodology. My current responsibility as a Project Manager for Process Improvement manages and supports the ...
- 2019 Jan 26
Austin, TX
... for resume parsing): ATT, Adobe, Android, Asana, Bash, Blade, CSS, Cisco, DHCP, DNS, Dell, Final Cut, GPO, Google, HP, HTML, ITIL, ITSM, JAMF, JSS, Jira, LDAP, Linux, Logic Pro, Microsoft Windows, NNMi, Network monitoring, OMSA, OS X, Parallels, ...
- 2018 Oct 10
Leander, TX
... Veeam, Office 365, Exchange 2010, Lync 2010, Lync 2013, Spiceworks, Microsoft SQL 2008, Microsoft SQL 2012, ServiceNow - ITIL, Team Viewer, System Center Configuration Manager (SCCM), System Center Operations Manager (SCOM), Virtual Machine ...
- 2018 Jul 25
Austin, TX
... Education: Bachelor of Engineering(B.E)-Computer Science Certifications: Cisco Certified Network Associate (CCNA) Checkpoint Certified Security Administrator(CCSA) ITIL V3 Foundation Certified professional(ITIL) Technical Skills: Hardware & OS: ...
- 2018 Jun 19
Austin, TX
... Managed full SDLC using Agile methodologies and ITIL practices. Developed BI solutions providing actionable intelligence. Developed validation and reconciliation tools to ensure data quality and system integrity. Project Management Managed formal ...
- 2018 May 22
Austin, TX
... Worked on quotes, incidents using the Service Manager tool and resolved user issues maintaining the SLA following the ITIL foundations. Fulfilled on-call duties for seven (7) days a week on a rotational basis. Diebold Systems Pvt Ltd, India Identity ...
- 2018 May 16
Leander, TX, 78641
... •Attended and completed ITIL v3 Foundation internal training in IBM India pvt. Ltd. Certifications: •Certified In IBM-Web Sphere MQ V7.0 •Certified In IBM-Web Sphere MB V7.0 Professional Experience: Aetna, Hartford, CT Oct’17 – Present Senior ...
- 2018 Apr 06