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Resume alert |
Resumes 61 - 70 of 543 |
Atlanta, GA
... - Managed incidents received from other departments and adhered to ITIL process using change controls. - Resolved tickets which are received from SMC (Service Management Center or Console) - Followed proper documentation for resolving incident ...
- 2023 Aug 19
Snellville, GA
... Use Spectrum, Service Now, Remedy, Tivoli, Service Manager, monitoring and administrator firewalls, antivirus and disaster recovery software, Power BI, Information Security, and ITIL. Active Directory, GPO, RODC, DFS, replication. Exchange 2010/2013 ...
- 2023 Aug 16
Alpharetta, GA
... Work closely with client-side teams to establish a risk profile, design an integrated risk management framework, strengthen information security controls, and ensure compliance with ISO2700x, ITIL, and NIST standards. Built trusted-advisor ...
- 2023 Aug 16
Atlanta, GA
... Certifications & Training ITIL Foundation V4 Course Microsoft Certified Technology Specialist (MCTS) Microsoft Certified Professional (MCP) Microsoft Certified IT Professional (MCITP) Microsoft Certified Desktop Support Technician (MCDST) CompTIA A+ ...
- 2023 Aug 15
Atlanta, GA
... Uses an ITIL based work order tracking system. Plans and manages travel to field offices for onsite maintenance. Follow standard policies and procedures where documented. ●2013-2015 WorldNet Site Technology (AT&T) Virginia Systems support Analyst ...
- 2023 Aug 13
Marietta, GA
... Methodologies Training & Instruction Scrum Essentials Project Management Information Systems Change Management SUMMARY Accomplished Information Technology Senior Manager with progressive career record spanning full range of IT/ITIL/ITMS operations. ...
- 2023 Aug 05
Atlanta, GA
... Windows NT, Active Directory, UNIX/LINUX, Sybase, UDB, Mainframe, CentreOS •Other - Computer Forensics, CIS, NIST, ISO 27001, ITIL, SOC2/3, Sarbanes-Oxley, Cobit, CCNA training, Network Administrator training, Database Training, Systems Analysis ...
- 2023 Aug 05
Atlanta, GA
... ITIL V3 Foundation Certified Microsoft Certified Azure Fundamentals AZ-900 Pursuing Azure & AWS Solution Architect Certification. Powerflex 3.6 Implementation and Administration. VxRail Implementation and Administration. PowerStore Implementation ...
- 2023 Aug 04
Atlanta, GA
... Risk Management Change Management Client Relationship Incident Resolution Communication Skills Computer Skills/Certifications ITIL Foundation ITIL V3 Certification Microsoft Office Suite UNIX/AIX Netcool (Micromuse) Cloud-Based Services ServiceNow ...
- 2023 Aug 01
Kennesaw, GA
... ●Maintains production change control schedule and participates in change control ●Incident Management: Experienced in managing and prioritizing incoming incidents and service requests, following ITIL best practices. Able to quickly analyze and ...
- 2023 Jul 30