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Columbus, OH
... Analyzed and documented requirements, creating Business Requirements Documents (BRDs), Functional Requirements Documents (FRDs), and Use Case Specifications to ensure clear communication of project needs in the SDLC cycle. Conducted business process ...
- Nov 26
Columbus, OH
... • Documented calls and case details in service software. Customer Service Representative FIS Global - Reliance Trust Company ... 2014 Skills • Team Training & Mentorship • Elderly Care & Hospice Support • Scheduling & Administrative Support • Conflict ...
- Nov 24
Columbus, OH
... Implement features like Service Console, Knowledge Base, Email-to-Case, Web-to-Case, and Live Agent. Integrated Service Cloud with other systems, such as CRM systems, telephony systems, or external data sources. Develop integrations using REST/SOAP ...
- Nov 19
Columbus, OH
... ●Screen members to determine Case Management’s needs and refer when appropriate to ●better assist the provider and their needs. Molina Insurance, Columbus, OH 8/2014-4/2021 Member Service Representative 1 ●As a customer service representative, ...
- Nov 17
Columbus, OH
Kilisha Mosley Columbus, OH ***** ***********@*****.*** +1-614-***-**** Professional Summary Kilisha Mosley has diverse experience in administrative, customer service, healthcare, and coaching roles, supported by relevant certifications. Authorized...
- Nov 17
Columbus, OH
... star schema, 3NF) Business Analysis: Requirements gathering & documentation (BRD, FRD), process mapping, user stories, use case modeling, stakeholder interviews, JAD sessions, gap analysis, traceability matrix, change management Automation & Quality ...
- Nov 11
Hilliard, OH
Leslie Roth, BSN, RN, CCM *********@***.*** Columbus, Ohio 614-***-**** Overview Results-driven, patient-focused health care ... Heavily involved in Quality Assurance Responsible for High Cost case reporting and calls with clients Involved in Meals on ...
- Nov 07
Columbus, OH
... Also have experience in case management of files, exhibits and discovery. Possess a robust set of skills and experience that has consistently contributed to achieving sales goals and targets •
- Nov 02
Sunbury, OH
... Conducted research and fact-finding for case litigation. Addressed contract-specific issues during case and precedent research. Cross-examined witnesses to reinforce legal arguments. Interviewed and prepared witnesses for felony cases. Drafted ...
- Oct 31
Grove City, OH
... Social Service Coordinator Discharge planning, Medicaid applications, communicating with home health and hospice agencies. ... North Carolina - Medical Social Worker Community Alternative Case Manager, Wilmington, North Carolina - Case manager ...
- Oct 31