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Atlanta, GA
Thayer ‘Todd’ Green PROFESSIONAL SUMMARY: Helpdesk/Operations Technician with a proven ability to work well above the assigned role, independently as well as within a team environment Windows and Pac hardware and software support 12 Plus Experienced ...
- 2023 Dec 21
Atlanta, GA
... into users computers through Bomgar application to assist Assisting users with internet connection issues on systems Level II Helpdesk Technician - Remote Insight Global/HP Bank of America, Jacksonville, FL / Feb 2021 - Oct 2022 •Answering escalated ...
- 2023 Dec 07
Atlanta, GA
... Blackberries, Iphones, BioMedical equipment repairs 8/2003 - 4/2004 Helpdesk Technical Engineer, Career Connections, Marietta GA Assisted businesses and residential customers with network storage devices Researched and trouble shooting of network ...
- 2023 Dec 07
Douglasville, GA
... AREAS OF EXPERTISE Network Administration IT Project Management Systems Administration Information Security & Principles Education IT Practices & Standards Helpdesk Services & Support LAN/WAN Architecture Networking Fundamentals Firewall/VPNs ...
- 2023 Dec 05
Atlanta, GA, 30303
... 2/07 to 4/08 American InterContinental University, Atlanta, GA30328 Director of Information Technology Responsible for a helpdesk department of 9 including one manager& 3 student workers, two buildings 250 faculty / staff and about 900 students, I ...
- 2023 Dec 05
Atlanta, GA
... Work Experience Helpdesk Technician - Support Specialist Atlanta Housing Authority April 2019 to Present • Provide technical assistance and support related to computers, hardware and software. • Answer queries and addressing systems and user in a ...
- 2023 Dec 04
Atlanta, GA
... Log calls to helpdesk reporting maintenance or IT issues and document details and job reference number in the helpdesk folder Managed staff and visitors’ log sheet Ensured security measures are kept according to Trust standards by carrying out keys, ...
- 2023 Dec 03
Atlanta, GA, 30303
... Administrate enterprise mobility management with AirWatch 8 Administrate helpdesk on Zendesk platform. Assist with gathering information and building HIC, PIT & and monthly county report’s User profile management and creation, Google Business ...
- 2023 Dec 02
Atlanta, GA
... Skills SelfAssertive DataEntry TimeOriented IssueResolution Courteous TeamPlayer Troubleshooting Positive MSOfficeProficient FastLearner A+Certified Work History Cricket Wireless Retail Support Helpdesk Agent 2022-2023 Serve as the first contact for ...
- 2023 Nov 16
Douglasville, GA
... systems, and point of sale systems 2Wire/ SBC Home-networking, Phoenix, AZ 6/2003 – 10/2004 Tier 2 Helpdesk Technical Support (Concurrently with MSI Solutions) Handle inbound calls assisting customers with their high speed internet service. ...
- 2023 Nov 12