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Resumes 91 - 100 of 553 |
Leesburg, VA
... Worked with mobile device to authenticate CAC and pin Executed testing on Content Security Consoles: HelpDesk, MyAccount, Guest Approval Console, and Foreign Approval Console. Developed over three hundred documentation for Content Security. ...
- 2023 Aug 27
Washington, DC
... • Report to senior managers on any issue that could significantly impact the business • Improve the overall customer support of the Helpdesk are continually carried through CLASSIFICATION: C0 - NON-CONFIDENTIAL • Ensures that effective Help Desk ...
- 2023 Aug 25
Silver Spring, MD
... of Maryland-University College - Hyattsville, MD Some College (No Degree) Sociology As a Maintenance Administrator at my previous job I was able to help resolve a major software problem by collaborating with our IT Helpdesk and Software Engineers. ...
- 2023 Aug 13
Reston, VA, 20190
... Worked on fixing the issues occurred during the batch process and solving the tickets raised in Helpdesk. Extensively used Jira to track and reports issues and bugs. Participated in the identification, understanding, and documentation of business ...
- 2023 Aug 10
Washington, DC
... ● Document assessment findings in the Security Assessment Report (SAR) and recommend recommendations for controls that failed and vulnerabilities Executive Abstracting Company LLC October 2016 – July 2018 Helpdesk Tier II ● Provided Tier I and II ...
- 2023 Aug 08
Alexandria, VA
... firms), Adobe Acrobat Professional thru 10, Lotus 123, MS Works, WordPerfect, Corel Suite, AmiPro, Word Mover, Page Maker •Helpdesk Ticketing: Remedy, Altiris, Kapers •DR/Backup: Symantec Backup Exec thru 12.0, NetBackup 7, Cheyenne ArcServe 6.1, HP ...
- 2023 Aug 06
Washington, DC
... and responded phone and email requests for technical support ●Utilized call tracking system to update, track and close helpdesk calls ●Answering help desk queries face to face via phone and email ●Responsible for providing telephone support to end ...
- 2023 Aug 03
Ashburn, VA
... WDS •Image Igel virtual environment OS on laptops and UD3 mahines •Schedule proper workstation swaps with users •Assist end users with IT support •Footprints ticket system •Assist in any areas needed with helpdesk and workstation teams Nextec Inc. ...
- 2023 Jul 26
Washington, DC
... Systems Administrator 09/01/2017- 11/30/2018 Inquisit LLC/Federal Labor Regulation Authority (FLRA) – Washington, DC ~Provided helpdesk support for 125 end-users (Attorneys). Received customer calls and emails daily to assist with computer, printer ...
- 2023 Jul 15
Washington, DC
... Project – Helpdesk Support Training Program, 2013 ●Omega Studios School of Applied Arts and Sciences, BA Degree in AD/AV Engineering and Computer Science Comprehensive Recording Industry Program – 2015 ●Master’s Degree in Computer Sciences, ...
- 2023 Jul 12