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Chesapeake, VA, 23322
... of November 2010 ITT Technical Institute, Norfolk, VA CAREER OVERVIEW BT Conferencing (Chesapeake, VA) Helpdesk Specialist / Service Ops Tech Jan 2010-Sept 2010 Detect, report, and resolve customer matters within conformance of company standards. ...
- 2010 Oct 10
Newport News, VA, 23601
... GTE/GSC Feb 1998 - Jul 1998 Lead Helpdesk Coordinator Provided instruction and resolution to customers concerning MS Office software and PC hardware problems. Evaluated and directed customer problems to the appropriate department for resolution. ...
- 2010 Oct 05
Chesapeake, VA, 23323
... EDS/Helpdesk, Jr. Helpdesk IT Consultant, September '06 - January '07 On staff with a major defense contractor as an IT consultant for helpdesk support functions involving account activations, password resets, and account unlocks, resolution of ...
- 2010 Sep 22
Virginia Beach, VA, 23455
... Supervised helpdesk staff of 9 during peak hours . Resolved trouble calls for over 1,000 users . Lead Technician on JMPS systems vital to pilot missions . Command Financial Specialist . Communications Administrator . Information Systems Security ...
- 2010 Sep 12
Virginia Beach, VA, 23462
... Hood -Provide Software/ Hardware Technical support for over 400 end user workstations at AFNORTH Military Base NATO computer helpdesk - Information Management Officer for 11th Trans Battalion Ft. Story VA Education History Completion Date Issuing ...
- 2010 Sep 10
Virginia Beach, VA, 23452
... com Virginia Beach, Virginia 23452 A+ Certification (COMP001002233151) Network+ Certification (COMP001005905849) Security+ Certification (COMP001005905849) I have helpdesk experience working with Active Directory and Remedy and Remote Access. ...
- 2010 Aug 26
Hampton, VA, 23666
... Supported customers and users via helpdesk troubleshooting various equipment failures with Canon copies, calculators, typewriters and word processors . Used Microsoft Excel, Word, Access, Lotus and Vantive programs Directory Assistance Operator, GC ...
- 2010 Aug 23
Suffolk, VA, 23435
... 2007- July 2010 Space and Naval Warfare Systems Center Atlantic Performed as Team Leader for Fleet Technical Support Helpdesk, providing full range of responsive mission technical Tier I, II and III assistance for Naval Tactical Command Support ...
- 2010 Aug 12
Hampton, VA, 23663
... Mediate Video Teleconferences, and provide helpdesk troubleshooting to many ships and shore stations for the U. S. Navy. 05/2001 to 12/2004; Electronic Technician; United States Navy, USS Vella Gulf CG-72 Norfolk, VA; ET1 Canape, 757-***-****. ...
- 2010 Aug 12
Virginia Beach, VA, 23450
... (Support & Sales) Responsible for all aspects of call center management (recruiting, onboarding, scheduling, payroll, reporting, workforce management, and developing and implementing training ) for 300+ support and 400+ sales helpdesk agents. ...
- 2010 Apr 28