Information Technology Cloud Engineer

Swecha Sekhar Siddamshetty

Boston, MA +1-617-***-**** ************.**@************.*** LinkedIn

EDUCATION:

Northeastern University Master of professional studies Informatics Boston, MA Jan 2023 - Dec 2024

Guru Nanak Institutional Technical Campus B. Tech in Information Technology Hyderabad, India Aug 2015 – May 2019

WORK EXPERIENCE:

Cloud Engineer GM Financial Texas, TX Jan 2024 – May 2024

Managed Azure Cloud, ensuring 99.9% uptime and availability through redundancy and performance tuning for 15 critical services

Automated infrastructure provisioning with Terraform, achieving 100% env consistency and reducing deployment time by 65%

Streamlined cloud operations by developing PowerShell scripts, cutting down manual tasks by 40% and reducing error rates by 30%

Maintained Azure DevOps pipelines to automate build, and deployment for 10+ applications, resulting in 50% faster release cycles

Monitored cloud health using Azure Monitor and Log Analytics, enabling proactive issue resolution & reducing downtime by 35%

Reduced costs by 20% through continuous usage analysis and resource optimization across dev, stage and production environments

Implemented robust security practices, including role-based access control and regular security assessments

IT & Cloud Specialist AVEVA Solutions Private Limited Hyderabad, India Sep 2021 – Jan 2023

Diagnosed and resolved diverse hardware/software incidents on 200 workstations, cutting unplanned downtime by 30% and keeping helpdesk ticket queues consistently under SLA targets

Monitored traffic, troubleshot bottlenecks, & implemented firmware/capacity upgrades that lifted overall network throughput by 25%

Tracked recurring connectivity faults to root cause and applied corrective actions, boosting LAN/WAN stability by 40%

Planned, configured, and rolled out secure network switches, firewalls, and OS patches, hardening the environment against audit findings and vulnerabilities

Process Executive INFOSYS Hyderabad, India Nov 2019 – Sep 2021

Monitored and managed daily operations, ensuring timely production, resulting in a 20% increase in operational efficiency

Built and maintained strong relationships with staff and clients, improving communication and reducing coordination delays by 15%

Produced detailed performance reports and upheld delivery service standards, enabling data-driven decisions and a 25% improvement

in service reliability

Contributed to key process improvements and implemented practical solutions that enhanced overall operational effectiveness by 30%

Recognized as “Star of the Month” for outstanding technical execution and customercentric support that consistently earned 95 %+ satisfaction scores

Software Developer Intern COIGN Institute Pvt Ltd Hyderabad, India Mar 2018 - June 2018

Developed a Future SMS application to automate scheduled messages using background services and alarm manager using Java

Enhanced user experience by enabling reliable, time-based SMS delivery through efficient use of Android system components

TECHNICAL SKILLS:

Programming: C, C++, Java, SQL, HTML, CSS

Cloud & DevOps Tools: AWS, Azure, Terraform, Kubernetes, Docker, Helm, Grafana, Azure DevOps, PowerShell

Enterprise Tools & Platforms: ServiceNow, SAP Concur, Confluence

Networking & Systems: Network Servicing, Operational Analysis, Performance Optimization

ACADEMIC PROJECTS:

Cloud Formation (Code Link) Node.js, Postgres, AWS EC2, Elastic Load Balancer, RDS, Code Deploy

Developed REST APIs using Microservices Architecture and hosted the application on AWS with EC2 load balancing

Automated creation of every AWS resource via Terraform, designed event driven architecture using AWS Lambda, SNS, SQS, SES. Configured auto scaling, applied security groups, IAM policies

Secured application with SSL digital certificate issued by Namecheap. Designed routing policies to map https requests to ELB

Implemented CI/CD pipeline by Git & AWS Code Deploy to deploy applications by storing executables in S3 bucket

Contact this candidate