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Resumes 61 - 70 of 331 |
Los Angeles, CA
... Work Experience Helpdesk clerk 2015 Followed up with customers to ensure complete resolution of issues Stay current with system information, changes, and updates Stay-at-Home Mother Currently Managed family’s finances Executed and multi-tasked daily ...
- 2022 Apr 01
Los Angeles, CA
... System Specialist - Contractor Desktop Support for Studio Production and Executive Staff via helpdesk or remote support. Administer accounts, groups and permissions in Active Directory for staff and executives, Office 365 and Windows Servers ...
- 2021 Nov 29
Monrovia, CA, 91010
... Led delivery of helpdesk modernization projects utilizing ITIL framework of prevailing IT practices. Coordinated IT support teams responsible for desktop imaging, patch deployment and hardware provisioning. Planned, tested, and integrated Seibel ...
- 2021 Jul 21
Reseda, CA
... Set up backup procedures and helpdesk policies, internal and external support policies. Some Mac support. •Heavy experience supporting a broad range of software applications, including SQL Server MSOffice, Protools, JD Edwards and Xytech scheduling. ...
- 2021 Jun 26
Redondo Beach, CA
... Hills, CA 2017 AA Degree in Business (Computer Studies with Concentration in Micro-Applications) Cuyahoga Community College - Cleveland, OH Bachelor’s Degree Training Certifications in Helpdesk, Network Fundamentals, PC Troubleshooting & Photoshop
- 2021 Jun 10
Los Angeles, CA
... Helpdesk support over 50 workstations local and remote Education Cerritos College Associate of Arts and Sciences - AAS, Computer and Information Systems Security/Information Assurance · (2002 - 2004) National Computer Science Academy Certificate, ...
- 2021 May 19
Sherman Oaks, CA
... Developed Policy and Procedures for Event Management, Incident Management, Monitoring Tools Configuration, KPI development, Problem Management, Root Cause Analysis, and Redesigned helpdesk call handling processes. Achieved 60% reduction in incidents ...
- 2021 Apr 07
Los Angeles, CA
... Improved helpdesk operations, reducing system and network down-times. • Introduced 1st dollar-based agreement for non-US customer and saved 40% on Microsoft products. EDUCATION Post-Graduation: Strategic IT Leadership International Institute for ...
- 2021 Apr 01
Los Angeles County, CA
... ●Engineered and implemented the helpdesk process for workload management and tracking. Defined application requirements and SLAs. Sourced, evaluated, and selected appropriate tools. ●Standardized chart of accounts and change management processes ...
- 2021 Mar 29
Long Beach, CA
... Directory, Powershell, SCCM, Remote Support, Virtualization Technologies, Customer Service, Mentoring, Service Desk and Helpdesk Support, CCNA Self-Employed (Feb 2019 – Dec 2020) Sole Proprietor of Azeotrope Technology Service General IT services ...
- 2021 Mar 17