| Resume alert | Resumes 31 - 40 of 49 |
Manager Project
North Andover, MA, 01845
... ZABER PAGE 2 Bright Horizons Family Solutions, Watertown, MA 1995 to 2008 Benefits Project Manager Manager of Benefits Administration Senior Benefits Administrator Implemented a helpdesk to create efficiencies and consistency in responding to ... - 2015 Nov 19
... ZABER PAGE 2 Bright Horizons Family Solutions, Watertown, MA 1995 to 2008 Benefits Project Manager Manager of Benefits Administration Senior Benefits Administrator Implemented a helpdesk to create efficiencies and consistency in responding to ... - 2015 Nov 19
VMWare engineer
New Hampshire
... Co-ordination with call centre based Helpdesk for the fast resolution to meet SLA. Handling the escalations from the first level desktop support team and help desk. Hardware support and Up gradation of servers and desktops. Maintaining windows 2003 ... - 2015 Oct 16
... Co-ordination with call centre based Helpdesk for the fast resolution to meet SLA. Handling the escalations from the first level desktop support team and help desk. Hardware support and Up gradation of servers and desktops. Maintaining windows 2003 ... - 2015 Oct 16
Administrative Assistant High School
Dracut, MA
... *********, ** Skills Bilingual English/Spanish Keyboarding 65+ WPM Application Software • • • Data Entry Information Technology MS Dos • • • Medical Terminology Desktop Systems MS Office • • • Magic Spy Helpdesk Excel Telecommunications • • • • ... - 2015 May 26
... *********, ** Skills Bilingual English/Spanish Keyboarding 65+ WPM Application Software • • • Data Entry Information Technology MS Dos • • • Medical Terminology Desktop Systems MS Office • • • Magic Spy Helpdesk Excel Telecommunications • • • • ... - 2015 May 26
Technical Support Service
Nashua, NH
... HTML, Sybase, Microsoft back office, Active Directory, Exchange, Novell GroupWise, DocStar, MedWorxx, Data Innovations, SCC, PowerPath, Juniper, RSA and Sonic firewalls, TrackIT, Clarify, Heat, Remedy, Web Helpdesk, Zendesk, Remedy force, Salesforce ... - 2015 Apr 10
... HTML, Sybase, Microsoft back office, Active Directory, Exchange, Novell GroupWise, DocStar, MedWorxx, Data Innovations, SCC, PowerPath, Juniper, RSA and Sonic firewalls, TrackIT, Clarify, Heat, Remedy, Web Helpdesk, Zendesk, Remedy force, Salesforce ... - 2015 Apr 10
Software Manager
Haverhill, MA
... Multi-tier helpdesk support for computing and peripherals, troubleshooting hardware, software and network connectivity issues. Microsoft Windows Vista, Windows XP Professional, and Windows Server 2003. Set-up and installation of PCs, printers, ... - 2015 Feb 17
... Multi-tier helpdesk support for computing and peripherals, troubleshooting hardware, software and network connectivity issues. Microsoft Windows Vista, Windows XP Professional, and Windows Server 2003. Set-up and installation of PCs, printers, ... - 2015 Feb 17
IT Director, IT Manager, Cio, Acio, Evp, VP, Avp
Andover, MA
... Mentored the Helpdesk staff and implemented ITIL best practices for service management and obtained a 92% satisfaction rate (up from 60%). Rensselaer Polytechnic Institute, Troy, NY July 2012 - January 2013 Manager, Disbursement Systems Manage the ... - 2014 Jul 02
... Mentored the Helpdesk staff and implemented ITIL best practices for service management and obtained a 92% satisfaction rate (up from 60%). Rensselaer Polytechnic Institute, Troy, NY July 2012 - January 2013 Manager, Disbursement Systems Manage the ... - 2014 Jul 02
Project Manager Customer Service
Atkinson, NH
... SYSTEM ANALYST, BUSINESS CUSTOMER CARE ( January 1996 - December 1998 Managed all facets of Data Services ATM / Frame Relay system including new releases, helpdesk, new feature creation, user acceptance testing, and quality assurance testing. ... - 2014 May 27
... SYSTEM ANALYST, BUSINESS CUSTOMER CARE ( January 1996 - December 1998 Managed all facets of Data Services ATM / Frame Relay system including new releases, helpdesk, new feature creation, user acceptance testing, and quality assurance testing. ... - 2014 May 27
Senior Director
Westford, MA
... Developed a helpdesk and time tracking system (TrackWeb) for several projects within the outsourcing program. Developed ETL procedures to convert time tracking and helpdesk data from several databases to an integrated and modernized TrackWeb ... - 2014 May 20
... Developed a helpdesk and time tracking system (TrackWeb) for several projects within the outsourcing program. Developed ETL procedures to convert time tracking and helpdesk data from several databases to an integrated and modernized TrackWeb ... - 2014 May 20
Engineer Quality Assurance
Derry, NH
... Expanded team to include elements of the helpdesk, and network admins to address latency and replication time frames needed to distribute new user GUI application on Novell tree. Seamlessly coordinated 10 simultaneous, high- priority projects with ... - 2014 Apr 08
... Expanded team to include elements of the helpdesk, and network admins to address latency and replication time frames needed to distribute new user GUI application on Novell tree. Seamlessly coordinated 10 simultaneous, high- priority projects with ... - 2014 Apr 08
Customer Service Technician
Manchester, NH, 03109
... General Computers and Electronics IT Helpdesk / Desktop support Technician. Amman, Jordan June 2010-June 2011 . Installing HDDs, RAMs, Graphic Cards and more in new computers for clients. . Installing Windows OS XP, VISTA and Server 2008 R2. . ... - 2013 Jun 20
... General Computers and Electronics IT Helpdesk / Desktop support Technician. Amman, Jordan June 2010-June 2011 . Installing HDDs, RAMs, Graphic Cards and more in new computers for clients. . Installing Windows OS XP, VISTA and Server 2008 R2. . ... - 2013 Jun 20