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Edison, NJ
... ●Provided helpdesk, systems support, and service to client. ●Managed and supported client projects; annual enrollments, version updates, upgrades, periodic and adhoc requests. Environment: Rational Requisite Pro, MS Office, Power Point, Excel, Word, ...
- 2020 Jul 06
Spotswood, NJ
... Collaborated with executives regarding global IT strategies and implementations and served as a key leader in implementations of shared services models, cloud-based systems, IT Helpdesk, phone systems, and data centers. Captured $1M in annual ...
- 2020 Jun 25
Middletown, NJ
... Repair, Per Scholas, Bronx NY A+ Certification EXPERIENCE: STAFFING Agencies Mar 2009 – Present System Administrator/Helpdesk Desktop Support Analyst Clients: M&T 3/09-4/11, AT&T 9/11-3/12, Citigroup, Cathay Bank 5/11-8/11, Beth Abraham 4/11 -7 ...
- 2020 Jun 16
Matawan, NJ
... Desktop, application and helpdesk support. Developer and end-user support EMPLOYMENT Prudential, Newark, NJ (Contracted via Micro Systems / Resource 1) 10/2019 – 4/07/2020 Technical Writer, Cloud Initiatives Created internal technical documentation ...
- 2020 Apr 19
New Jersey
... Troubleshoot all client issues, using helpdesk ticketing system TRACK-IT, Office 2016 and Avaya VOIP system. Maintenance of server and all connected peripherals, routers, switches, firewall, printers, scanners; running of cables and termination, ...
- 2020 Apr 08
New Hope, PA
... •Oversaw all Visa Online client and reporting helpdesk. •Managed Global Key Client relationships, Business Development, and Sales initiatives for GCAS and praised for strong relationship skills and collaboration. •Led the highly anticipated Visa ...
- 2020 Mar 27
Monmouth Junction, NJ
... A model of exchange efficiency, NSX has been a driving force for change in the world of securities exchanges, responsible for many industry innovations: Performed Testing for Equity ECN Trading application (BLADE), Matching Engine, Helpdesk ...
- 2020 Jan 24
Piscataway, NJ
... Was Responsible for service request tickets generated by the helpdesk in all phases such as troubleshooting, maintenance, upgrades, patches, fixes, and all-around technical support Used solarwind for Adding/removing devices on the Network Used ...
- 2019 Dec 31
Flemington, NJ
Quality System Specialist Learning Management System (LMS) Expert ~ Document Control System Expert ~ Business Metrics Evaluation and Reporting Requirements Gathering and Data Analysis ~ Helpdesk and Ticketing Management ~ Documentation Review and ...
- 2019 Oct 15
East Brunswick, NJ
... • Act as helpdesk support during off-hours and weekends Hobby Quest, Englewood, NJ 3/2018- 5/2018 IT Analyst • IT support/ trouble shooting (Windows 7-10) for entire office ranging from 5-20 people • Technology equipment maintenance (Computers and ...
- 2019 Sep 19