Office Data

Brian Lederman

732-***-**** *************@*****.*** Tinton Falls, NJ

Education

Montclair State University, Montclair, NJ May 2019 BS: Business Administration; Concentration in Management Information Systems and Data Analytics Relevant Coursework: Information Technology Infrastructure, Fundamentals of Project Management, Information System Security Management, Pricing Analytics, Advanced Systems Analysis and Design, Data Analysis and Visualization, Active Directory

Major GPA: 3.6

Experience

Bessemer Trust, Woodbridge, NJ 12/2018- Present

Data Center Operator

• Communicate with internal teams on projects and current issues to be resolved.

• Serve as a contact for users to assess their technical needs and devise a solution for the issue at hand.

• Present and explain my analysis to client management in order to come up with a solution.

• Train multiple new operators at the same time.

• Conduct analysis and help create quarterly reports on operations completed objectives.

• Research system issues and present analysis to management for potential solutions.

• Follow strict procedures to solve issues in a timely manner.

• Assist users with requests vital for day to day operations.

• Act as helpdesk support during off-hours and weekends Hobby Quest, Englewood, NJ 3/2018- 5/2018

IT Analyst

• IT support/ trouble shooting (Windows 7-10) for entire office ranging from 5-20 people

• Technology equipment maintenance (Computers and Printers)

• Repaired computer with corrupted Operating System and partitioned hard drive

• Utilized Excel to organize client data for company use

• Troubleshot Internet cognitivity issues and connected printers to same network Montclair State Class One Organization, Montclair, NJ 9/2016- 7/2017 Treasurer

• Managed all accounts of the organization and co-sign financial documents with the President of the organization

• Voted on any decision regarding the organization

Skills

Programming Languages: Working Knowledge of SQL

Operating Systems and Applications: Windows XP – Windows 10 Android IOS Tableau Wordpress Microsoft Office- Access, PowerPoint, Word, Excel, Project, Outlook. Miscellaneous Experience and Skills: Computer Building and Wiring

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