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Flanders, NJ
... and implementing Incident Requests (IRs) for direct fixes in production and Service Requests (SRs) for Application related changes, submitted by Business Analysts in Service Catalog/Service Now and tracking tickets on Genworth Helpdesk portal. ...
- 2021 Apr 24
Edison, NJ
... •Identify system deficiencies and recommend solutions •Good understanding of Helpdesk / Service Desk, Change Management, Asset Management, Change Tasking, Service Level Agreement processes •Reviewing change requests for completeness and accuracy. ...
- 2021 Apr 19
Dayton, NJ
... Software Delivery and Asset Management, Web Management Option, Frame Relay Option, Application Response Option, Network Management Option, Advanced Helpdesk, Workload Management, Event Management, AimIt, and ShipIt at clients’ global locations. ...
- 2021 Mar 25
Kendall Park, NJ
... and gathered materials as well as interfaced with customer and other vendors to determine end user needs for documentation Created and Managed SharePoint Groups and Permissions for Domain Users Responded to helpdesk and general IT inquiries; ...
- 2021 Mar 22
Watchung, NJ
... Key Strengths Technical Support Communication skills Bilingual (En/Fr) Sales Customers relations Aerospace experience Helpdesk Printing Equipment Call center assistance August of 2015- Mars 2020 Xerox Corporation Service Desk Analyst : outsources ...
- 2021 Jan 19
Bridgewater Township, NJ
... Log technical support tickets with vendor helpdesk US Build Admin July 2017 till December 2019 Provides troubleshooting and diagnostic support at L2 / L3 level for these technologies. Work closely with Business to provide instantaneous insight by ...
- 2021 Jan 04
Edison, NJ
... ●Experienced in Enhancing applications and its usability by monitoring & analyzing the helpdesk service requests & support calls, thus contributing towards higher user satisfaction. Education Master of Science (M.Sc.) October 2000 from MSU, Vadodara ...
- 2021 Jan 01
South Plainfield, NJ, 07080
... organized • Adaptability • Microsoft Office • Workday Experience Panasonic Corporation of North America September 2019 to June 2020 Benefits Intern Newark, NJ • Monitored helpdesk inbox and served as an interface between employees and carriers. ...
- 2020 Nov 04
Warren Township, NJ
... Monitor web performance, network availability, and security Oversee troubleshooting for system errors Provide helpdesk support for network issues Provide technical support either by phone, remote access or site visits as needed Respond to IT issues; ...
- 2020 Oct 21
Bridgewater Township, NJ
... Project: b2b-helpdesk.com Dec 2000 - Aug 2001 Client : Activeservers.com Role : Team Member Brief description of the project: This is a generic product developed for Web Sites Administration. This product can be used by and site which need an ...
- 2020 Oct 15