Abdulazeem Sheikh
Software Engineer
New Jersey
*****************@*****.***
To resume my career as a successful Information Systems Analyst in a major organization preferably in
New York/New Jersey area.
Work Experience
COMPLETED CERTIFICATIONS:
MS-900 Microsoft 365 Fundamentals
MS-700 Managing Microsoft Teams
Office 365 Engineer/SharePoint SME
Everest Global Services-Liberty Corner, NJ
August 2019 to present
Coordinated and managed Office 365 Migration companywide including overseas locations and onsite. Provided training on upgrading users, documenting processes and use cases/issues as well as managed project to successfully handle remediation errors. Delegated Admin access to Teams, SharePoint, Exchange center, and Skype legacy portal to ensure full compatibility. Served as primary point of contact for project issues managing team raid/error log as well as delivering daily updates to management. Daily duties include health checks, access requests, delegation of Azure AD roles, Documentation of processes and creation of Knowledge base articles. Worked alongside with Microsoft technicians when escalation was needed.
Performed large-scale infrastructure implementations and migrations. Completed migration/deployment of Exchange 2007/2010 to Office 365 Azure-hosted solution as well as SharePoint 2013 Migration to SharePoint Online. Utilized batch migration methods as well as Sharegate, and the Microsoft Migration Tool to move large files structures, site content and metadata to an online environment. Hands-on migration/deployment of Exchange 2007/2010 to Office 365 Azure-hosted solution
Managed farms for SharePoint Online, and 2013 -managed logs daily on central admin. Also managed site collections, as well as maintained Servers for prod, Dev, Stage environments. Utilized Configuration Wizard for monthly patching as well as Metalogix Replicator, Sharegate, and Microsoft Migration tool for copying data and structures. Conducted day to day tasks on premise servers including, managing profile sync, full crawls, and backups. Managed and created Power Automate flows (including mobile) for end users. Handled company wide access requests as well as site creation requests for both SharePoint online and on prem. Also educated customers on utilizing site features/web parts. Delivered SharePoint WFE reports management, working alongside SQL database team to ensure health of Servers. Served as point of contact for SharePoint related issues stemming from delivering permissions and creating sites to running security efforts with SharePoint configuration wizard in conjunction with security patches.
Monitored Exchange Online and on prem (hybrid model) Exchange ECP/Delegation rights, monitor mailboxes, Outlook related tasks include recover mailbox, restore mailbox, recreate profile, manged.OST files (corrupt), connect to Exchange online via PowerShell to run scripts including create mailbox/delete mailbox, message tracing logs
Symantec gateway- Monitor content on daily basis ensuring spam does not filter through, release quarantined items dictating what material can be sent to user, Add/remove blacklisted domain and IP address to ensure security standards are met for customer needs
Managed the following platforms with admin access and handling tasks related to VCE Flex, Cisco WebEx, SCCM (system Center configuration management), CMD, Symantec gateway, Active Directory, PowerShell scripting,
Completed next tier tickets via service now. Served as final point of contact for escalations and emergency issues related to hybrid/online applications.
Windows 10 Migration Analyst
May 2019 to September 2019
Engaged with technical department leaders to develop the strategy for 500+ machines to be migrated to Windows 10
Created management plans to properly execute deployments in a swift effective manner
Lesioned with the Migration Planning Data Analyst as well as asset management team, to derive user lists and software licensing requirements as well as keep track of hardware needs
Trained technicians on proper migration methods utilizing Software Center, System Center Configuration, and USMT backups
Served as head point of contact with lead engineer and project manager delivering deliverables on daily basis and updating project scope as needed
Physically deployed over 200+ hardware for new users, ensuring tier 1 support was given
Systems Support Analyst
Celgene Corporation - Summit, NJ
September 2017 to April 2019
Developed Companywide new hire process, enabling smooth transition in onboarding over 30 employees per week, while coordinating daily with HR, Identify Access Management, Cooperate Facilities, and IT Security teams for full development
Created and implemented 2nd day follow up procedure to increase HR reviews and satisfaction for onboarding process up to 100% through each quarter
Utilized ServiceNow platform to implement change/management requests in order to enhance workflows to meet company needs
Managed company wide Windows 10 migration project, successfully delegating upgrades to over 12 technicians, through 4 sites, while creating weekly Excel reports through the use of the Altirus Monitoring program
Synergized combined efforts of IT Security and Project Leadership partners to develop streamlined process for clients traveling worldwide
Managed SharePoint site to ensure permissions and security features were appropriately configured
Designed, developed and implemented Internal SharePoint document/Knowledge bases and training
Materials repository for Support Engineers on Intranet site
IT data Administrator
Christina Seix Academy - Trenton, NJ
January 2017 to July 2017
Ensuring patches to protect systems from a wide range of vulnerabilities and threats
Resolve requests for technical support for faculty and students, prioritizing as needed
Maintained and improved upon various Intermediate distribution frames while monitoring and
securing a Main distribution frame on campus
Utilized LAN and WAN troubleshooting skills on a daily basis to maintain network security
Established CISCO switches and routers creating additional connections to establish a more effective
work environment
Preformed and held administrative rights of networking software and protocols such as VPN, TCP/IP,
DNS, DHCP, Exchange, and Active Directory to manage systems
Web Analyst/SharePoint Developer
Pfizer Inc - New York, NY
June 2016 to September 2016
Created, configured and administered SharePoint sites and user permission rights
Developed custom site templates
Developed custom web parts and workflows
Researched and gathered materials as well as interfaced with customer and other vendors to determine end user needs for documentation
Created and Managed SharePoint Groups and Permissions for Domain Users
Responded to helpdesk and general IT inquiries; diagnosed and resolved issues and provided technical support
Experienced in working with clients, gathering requirements, and translating those into system improvements.
Performing various tasks of diagnosing and resolving technical problems
Determining security alarms and preventing and controlling network intrusion
Analyzing security incidents and liaising with users on security instructions
Securing various SharePoint websites by assigning permissions to multiple users/groups
Managed a new Intranet website to serve needs for various different teams
Education
Bachelor of Science in Information System
State University of New Jersey
December 2016
Software:
Adobe After Effects, After Effects, Android, AWS management console, Active Directory, Wireshark, Symantec Messaging, Azure AD, Cisco WebEx, Microsoft Teams, Office365 Admin portal, Exchange ECP (on prem and hybrid), Verizon Communicator Express, VCE Flex, PowerShell, SharePoint Central administration portal (on-prem), SharePoint online portal
SKILLS:
•Monitoring security of critical systems (e.g. web servers, email servers, database servers etc.) to
ensure appropriate administrative actions
Perform large-scale infrastructure implementations and migrations.
•Investigate potential security violations to identify issues and areas that require security measures
•To identify system vulnerabilities and develop remediation plans and security procedures
•Proficient in: Microsoft 365 including (SharePoint, Exchange, Teams administration, Yammer, Skype for Business),Service Now, Microsoft Office (Word, Excel, and PowerPoint); Adobe After Effects and Photoshop; HTML SharePoint, Notepad+, Microsoft Windows Azure, Azure Active Directory, Sharegate, Metalogix, Metalogix Replicator, AvePoint, Microsoft Migration Tool, Power Automate, Google Suite, AWS Amazon Environment, Microsoft Visio
•User level: Qlikveiw Analytics, SQL, R Programming, Microsoft Visio, IOS and Android
•Beginner level: Java Script, JGrasp; Linux (Shell Script), Python
•Able to thrive in fast-paced and challenging environments where accuracy and efficiency matter