New Delhi, DL, 110001, India
... While performing all the above activities I am also responsible for: • Ensuring Call closure within SLA • Communicate with Helpdesk for call handling and closure • Inform the user in case of delay • In case of any issues, a Call is escalated to Sys ...
- 2010 Jul 20
Delhi, DL, 110014, India
... Checking for India Operation • Managing Revit Helpdesk for all technical issues related to Revit • Designing and implementing the BIM Training as per the team varying from Fundamental for a new joined staff to Advanced for experienced user of Revit. ...
- 2009 Jun 10