| Resume alert | Resumes 81 - 90 of 141 |
Desktop Support
Austin, TX
... Excel, Access, PowerPoint Configured, installed and maintained PC software applications Performed related work as assigned Helpdesk Analyst New Horizons 8/2011 - 10/2012 Handled technical troubleshooting within an enterprise environment, including ... - 2014 Sep 10
... Excel, Access, PowerPoint Configured, installed and maintained PC software applications Performed related work as assigned Helpdesk Analyst New Horizons 8/2011 - 10/2012 Handled technical troubleshooting within an enterprise environment, including ... - 2014 Sep 10
Customer Service Information Technology
Austin, TX
... ● ACTIVELY MONITOR IT HELPDESK, TAKE OWNERSHIP OF REQUESTS THAT ARE WITHIN DUTIES AND SKILL SET. ● PRIMARY CONTACT FOR ALL END USER SOFTWARE SUPPORT NEEDS, INCLUDING ENTIRE MICROSOFT OFFICE SUITE OF PRODUCTS AND OTHER BUSINESS PRODUCTIVITY SOFTWARE. ... - 2014 Sep 06
... ● ACTIVELY MONITOR IT HELPDESK, TAKE OWNERSHIP OF REQUESTS THAT ARE WITHIN DUTIES AND SKILL SET. ● PRIMARY CONTACT FOR ALL END USER SOFTWARE SUPPORT NEEDS, INCLUDING ENTIRE MICROSOFT OFFICE SUITE OF PRODUCTS AND OTHER BUSINESS PRODUCTIVITY SOFTWARE. ... - 2014 Sep 06
l Information Technology
Austin, TX
... the plant and fixed printer jams • Imaged computers for redeployment throughout the plant • Set up lab computers • Helpdesk role with assisting users with computer related issues • Worked with ticketing system for trouble tickets Mid Michigan ... - 2014 Feb 25
... the plant and fixed printer jams • Imaged computers for redeployment throughout the plant • Set up lab computers • Helpdesk role with assisting users with computer related issues • Worked with ticketing system for trouble tickets Mid Michigan ... - 2014 Feb 25
Field service technician computer support, customer serv. face to face
Austin, TX
... 5 years Experience in HelpDesk job positions. . More than 10 years in Desktop and Laptops, printers (deskjet and Laser), technical support, troubleshooting (Hardware and Software), maintenance. . IT supports, LAN Networks, TCP/IP, Routers. . General ... - 2013 Oct 17
... 5 years Experience in HelpDesk job positions. . More than 10 years in Desktop and Laptops, printers (deskjet and Laser), technical support, troubleshooting (Hardware and Software), maintenance. . IT supports, LAN Networks, TCP/IP, Routers. . General ... - 2013 Oct 17
Network Administrator, Desktop Support
Round Rock, TX
... Supervisor, April 2011 – June 2013 Commonwealth of Kentucky, Department of Public Advocacy Managed desktop support helpdesk for the Department servicing 600 users Implemented Dell Kace System Management Appliance to manage helpdesk tickets and ... - 2013 Oct 01
... Supervisor, April 2011 – June 2013 Commonwealth of Kentucky, Department of Public Advocacy Managed desktop support helpdesk for the Department servicing 600 users Implemented Dell Kace System Management Appliance to manage helpdesk tickets and ... - 2013 Oct 01
Systems Administrator
Cedar Park, TX
... Manage helpdesk calls and incident reports/100+ calls per day . Provide Tier II & III support; 3000+ clients supported o Troubleshoot and repair HW and SW, implement upgrades to customer hardware, software, and connectivity issues o Remedy software ... - 2013 Sep 19
... Manage helpdesk calls and incident reports/100+ calls per day . Provide Tier II & III support; 3000+ clients supported o Troubleshoot and repair HW and SW, implement upgrades to customer hardware, software, and connectivity issues o Remedy software ... - 2013 Sep 19
Customer Service Management
Austin, TX
... Hard Skills End-user Support / Helpdesk, Project Management, Hardware and Software Troubleshooting, Building Intel-based Workstations and Servers, Mobil device management and remote imaging, Malware detection and removal, server data backup ... - 2013 Sep 17
... Hard Skills End-user Support / Helpdesk, Project Management, Hardware and Software Troubleshooting, Building Intel-based Workstations and Servers, Mobil device management and remote imaging, Malware detection and removal, server data backup ... - 2013 Sep 17
Customer Service Technician
Austin, TX
... Unisys Helpdesk Agent Austin. TX, 78749 10/03 – 06/10 • Handled 1st level calls from customer seeking technical support using peregrine software. • Achieved over 90% first call fix rate for the company. • Answered software question like how can I do ... - 2013 Sep 05
... Unisys Helpdesk Agent Austin. TX, 78749 10/03 – 06/10 • Handled 1st level calls from customer seeking technical support using peregrine software. • Achieved over 90% first call fix rate for the company. • Answered software question like how can I do ... - 2013 Sep 05
Customer Service Quality Control
Austin, TX
... Temple Inland (Core Staffing), Austin, TX, Feb 2004 – Mar 2005 • Experience using Computer Associates Automated Helpdesk and Clarify Helpdesk software. 2nd level Help Desk Technician for a Fortune 500 Financial services company. • • Imaged laptop ... - 2013 Aug 29
... Temple Inland (Core Staffing), Austin, TX, Feb 2004 – Mar 2005 • Experience using Computer Associates Automated Helpdesk and Clarify Helpdesk software. 2nd level Help Desk Technician for a Fortune 500 Financial services company. • • Imaged laptop ... - 2013 Aug 29
Sales Technical Support
Austin, TX
... FARMERS INSURANCE, Austin, Texas: (2010-2011) Technical Helpdesk Representative. SEP 2010 - SEP 2011 . Perform telephone support for hardware and software issues on both Desktop and Notebook computers. . Provide technical support for Farmers ... - 2013 Jun 19
... FARMERS INSURANCE, Austin, Texas: (2010-2011) Technical Helpdesk Representative. SEP 2010 - SEP 2011 . Perform telephone support for hardware and software issues on both Desktop and Notebook computers. . Provide technical support for Farmers ... - 2013 Jun 19