| Resume alert | Resumes 61 - 70 of 295 |
Manager Customer Service
Jefferson, GA
... ●Organized cross departmental proactive/reactive Operations and IT teams consisting of representatives from Tools, Network, ATS, Facilities, NCC, SLA, Helpdesk, and Tape Library to facilitate knowledge transfer and system integration related ... - 2018 Dec 08
... ●Organized cross departmental proactive/reactive Operations and IT teams consisting of representatives from Tools, Network, ATS, Facilities, NCC, SLA, Helpdesk, and Tape Library to facilitate knowledge transfer and system integration related ... - 2018 Dec 08
Net and Security Ops
Cumming, GA
... ● Working with IT helpdesk to resolve and document user tickets while archiving tickets in Excel. ● Migrating out older printers while maintaining current printers under warranty and under HP contract with Delta. IT Service Desk Analyst II, 2014 to ... - 2018 Nov 07
... ● Working with IT helpdesk to resolve and document user tickets while archiving tickets in Excel. ● Migrating out older printers while maintaining current printers under warranty and under HP contract with Delta. IT Service Desk Analyst II, 2014 to ... - 2018 Nov 07
Director of IT
Lawrenceville, GA
... Design, establish, & maintain a network infrastructure for local & wide area connectivity & remote access • Built a library of helpdesk solutions using ConnectWise by tracking all issues & resolutions in a searchable database Successfully condensed ... - 2018 Nov 04
... Design, establish, & maintain a network infrastructure for local & wide area connectivity & remote access • Built a library of helpdesk solutions using ConnectWise by tracking all issues & resolutions in a searchable database Successfully condensed ... - 2018 Nov 04
Technical Support Specialist
Grayson, GA
... ●Monitored ticketing system and applied timely responses and updates through helpdesk trouble ticketing system. ●Utilized Active Directory to assign policies to objects, users and groups as well as password reset as designated by Gwinnett County ... - 2018 Oct 02
... ●Monitored ticketing system and applied timely responses and updates through helpdesk trouble ticketing system. ●Utilized Active Directory to assign policies to objects, users and groups as well as password reset as designated by Gwinnett County ... - 2018 Oct 02
cloud/devops engineer
Alpharetta, GA
... Wrote an application in Groovy and Scheduled app via Cron that creates entries in a custom helpdesk system and updates cards in a custom ERP. Used Team Foundation Server (TFS) for source code control, project related document sharing and team ... - 2018 Sep 25
... Wrote an application in Groovy and Scheduled app via Cron that creates entries in a custom helpdesk system and updates cards in a custom ERP. Used Team Foundation Server (TFS) for source code control, project related document sharing and team ... - 2018 Sep 25
Manager Customer Service
Alpharetta, GA
... Police Department Championed network upgrade to MPLS format to replace an antiquated, DSL based LAN Instituted BOSS IT Helpdesk software and ticketing system to build an IT knowledgebase and for the purpose of providing tracking metrics to upper ... - 2018 Aug 21
... Police Department Championed network upgrade to MPLS format to replace an antiquated, DSL based LAN Instituted BOSS IT Helpdesk software and ticketing system to build an IT knowledgebase and for the purpose of providing tracking metrics to upper ... - 2018 Aug 21
Customer Service Technical Support
Alpharetta, GA
... Technical Support/Helpdesk Hours per week: 20 2012 to 2014 Apple Inc. Provided technical support for iOS and OSX Apple devices. Documenting steps taken through a tiered ticketing system. Sold protection plan coverage (AppleCare & AppleCare+) ... - 2018 Aug 01
... Technical Support/Helpdesk Hours per week: 20 2012 to 2014 Apple Inc. Provided technical support for iOS and OSX Apple devices. Documenting steps taken through a tiered ticketing system. Sold protection plan coverage (AppleCare & AppleCare+) ... - 2018 Aug 01
SAP BASIS Administrator
Alpharetta, GA
... Be the point of contact for working with our Helpdesk on any open issues and help facilitate with any issues the customers may have. Fiserv, Alpharetta, GA April 2015- May 2017 Senior SAP BASIS Administrator Executed daily production morning checks ... - 2018 Jul 10
... Be the point of contact for working with our Helpdesk on any open issues and help facilitate with any issues the customers may have. Fiserv, Alpharetta, GA April 2015- May 2017 Senior SAP BASIS Administrator Executed daily production morning checks ... - 2018 Jul 10
System Center Administrator
Grayson, GA
... Blue Cross and Blue Shield, Columbia, SC (January 2006 to September 2006) Technical Helpdesk Critical Incident Management Analyst – Contract Managed, tracked, and updated status of enterprise, regional, and local line of business system outages by ... - 2018 May 28
... Blue Cross and Blue Shield, Columbia, SC (January 2006 to September 2006) Technical Helpdesk Critical Incident Management Analyst – Contract Managed, tracked, and updated status of enterprise, regional, and local line of business system outages by ... - 2018 May 28
Technical Support Active Directory
Alpharetta, GA
... practices Technical Support Computer Troubleshooting Hardware Experience Windows Operating Systems ( 7 & 10) Self Starter Helpdesk Experience Troubleshooting Technology Specialist, 12/2017 to 04/2018 Parallon Business Solutions – Peachtree Corners, ... - 2018 May 17
... practices Technical Support Computer Troubleshooting Hardware Experience Windows Operating Systems ( 7 & 10) Self Starter Helpdesk Experience Troubleshooting Technology Specialist, 12/2017 to 04/2018 Parallon Business Solutions – Peachtree Corners, ... - 2018 May 17