Moss Point, MS
... Data entry Fraud Protection • Customer education Inbound call center contacts • Proficient in Zen-desk ticketing System • Accounts Fraud Review EXPERIENCE Amazon Remote Work from home Lead Customer Service Representative August 2022 - July 2023 Moss ...
- Apr 26
Charlotte, NC
... The types of wires (i.e.- Commercial Wires, International Wires and Business Banking) The fraud monitoring queue is where the wire stops if it needs a secondary review or further verification. Once the wire is pulled from queue its then investigated ...
- Apr 26
Chicago, IL
... • Detected and intercepted fraudulent activities by generating action plans for prevention, decreasing fraud by 38% • Increased profitability in area by 6% through development of detection control system and customer profile analysis • Trained staff ...
- Apr 25
Valencia, CA
... Caught check fraud in a 24 hour window that cleared the bank securities. Secured all company financials and successfully transferred all accounting processes over from restricted operating account into a new operating checking account. Bank 4 ...
- Apr 25
Clifton, NJ
... -Utilized negotiation skills to determine the most appropriate solicitation for each customer, minimized fraud, while maintaining customer satisfaction and efficiency. Client Database Specialist Goldman Sachs & Co. New York to NY 03/2002 to 12/2004 ...
- Apr 25
Pflugerville, TX
... qualify for a refund Determine if a claim fits a protected incident under the Book with Confidence (wrongful cancellation / Fraud / SNAD / Health & Safety Issues) Gather information for processing claim and submitting payouts Assist with training of ...
- Apr 25
Portland, OR
... in the UK & HK Successfully implemented the USD 5.5M cards, collections and fraud systems upgrade with more than USD 23M benefits to MENA (Middle East & North Africa) Doubled MENA customer base by migrating card portfolios into HSBC (OIB, Lloyd’s). ...
- Apr 25
St. Louis, MO
... System interfaces include Performance Management, ATM, AFS/Commercial Revenue/Dealer Floor Plan, ALS, Credit /Debit Card, Direct Deposit, Fraud, and Trust . Programming skills utilized: IBM/MVS/TSO COBOL, JCL, VSAM, Easytrieve, UNIX, DB2, ORACLE PL ...
- Apr 25
Franklin, MA, 02038
... BANK OF AMERICA Jan 2019 - Nov 2022 Senior Internal Auditor Global Financial Crimes ● My responsibilities included expertise in BSA/AML and fraud-related risks with a focus on data, data quality, data flows, and a solid business understanding of the ...
- Apr 25
Little Rock, AR, 72201
... The features enabled customers to authenticate inbound call traffic to guard against spoofing and fraud. Also, enabling voice Biometrics used for call verification. Project 2 – SOMOS Interface change to API (Application Programing Interface). This ...
- Apr 25