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Grove City, OH
... TEAM SUPERVISOR NetJets MAR 2010 – MAR 2016 Supervised and led a team of 30 employees on daily operations and resolved escalation calls from Owners. Completed additional managerial duties of payroll and employee performance evaluations. Led and ...
- May 15
Columbus, OH
... Principle strengths include, handling inbound and outbound calls in a timely manner, multitasking, detailed note taking during calls while managing customer expectations and handling escalations and sending emails through the proper channels. • ...
- May 14
Columbus, OH
... • Accomplished and maintained greater than 90% efficiency in calls on top 80% prescribing physicians. • Top of class in market share of two mega-brand launches throughout the district. • Regional and national educator for cardiology physiology, ...
- May 11
Reynoldsburg, OH
... Safelite Auto Glass Sales/Quality Assurance, Feb 2001 – Jun 2006 •Answered incoming calls from potential customers. •Communicated with quality assurance department to start the process of insurance verification. •Negotiated with customer to make the ...
- May 09
Columbus, OH
... Typed letters, documents, and emails, calendar management, answered telephones, good rapport with clients and visitors, mail distribution, ordered office supplies, made travel arrangements, prepared and submitted travel and mileage expense reports, ...
- May 06
Columbus, OH
... Monitor Pager duty for alerts, work the alerts, make calls to the OD if the alerts can’t be worked, monitor the mainframe, take down CNETWORK during emergency, execute CNETWORK recovery, bring up KCSUPERS, take call for ID verification, reset SCI, ...
- May 06
Columbus, OH
... • Made inbound and outbound calls to potential clients requiring about services and scheduled carpet cleaning and other related services. • Recognize customers' needs and propose beneficial packages. • Responsible for cleanliness and care of company ...
- May 02
Columbus, OH
... JUNE 2016-JULY 2023 Senior Customer Service / Technical Support Representative Transcom Denver, CO Guided calls using excellent communication skills and decisive approach. Guided users with troubleshooting using diagnostic tools. Diagnosed and ...
- May 01
Westerville, OH
... • Reduced repeat service calls by 30% through comprehensive user training on security device operations. • Maintained compliance with safety standards and ADT protocols, ensuring consistent installation quality. University of New Haven, West Haven, ...
- May 01
Powell, OH
... ●Performed E2E to ingest mainframe binary data, structured data in ETL Data Warehouse ●Checked Splunk with different queries to check if logs are generated for different get /post/put/delete calls. ●In Splunk checked the errors that were occurring ...
- May 01