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San Antonio, TX
... ●Tracking and Documentation Work History 12/2015 to 11/2021 Retail Systems Desktop Support Brookshire Brothers, Inc. – Lufkin, Texas ●Followed up with clients to verify optimal customer satisfaction following support engagement and problem ...
- 2023 Nov 20
Schertz, TX
... • Submitted loans via internal Desktop Engine for findings and recommendations. • Maintained 98% and higher on all files Audited. • Responsible for the review of appraisals and title. • Balanced the need for loan-volume growth with the equally ...
- 2023 Nov 16
San Antonio, TX
... Train peers and helpdesk staff in monitoring, routine administrations and troubleshooting Setting up systems and desktop equipment for conversions, Go Lives and acquisitions. Under general supervision, provides 2nd and 3rd tier support to end-users ...
- 2023 Nov 15
San Antonio, TX
... Adobe Illustrator, SAP, INDUS, Bizagi, Convergence, XML, Splunk • OS: Windows, UNIX, Linux, Mainframe Educational Experience • Indiana State University Certifications • Networking, • SQL Server • Windows Server • Windows Desktop • FBI – CJIS
- 2023 Nov 11
San Antonio, TX
... July 2001-January 2003: Desktop and Telephony Team Lead: Managed the continuous technical operation of a 360 seat, 24x7 information center. Major responsibilities: Provided positive and proactive support to team of Desktop and Telecom Support ...
- 2023 Nov 10
San Antonio, TX
... oDeveloped and maintained C# applications, including [specific types of applications or projects, e.g., desktop, web, mobile]. oUtilized C# and the .NET framework to implement [mention specific functionality or features you've worked on]. ...
- 2023 Nov 09
Helotes, TX
... Designed a desktop application to help resolve computers issues that users are experiencing with their computers I Orchestrated a system to automate how trouble tickets are created for users eliminating hundreds of excess staff from our call centers ...
- 2023 Nov 06
San Antonio, TX, 78251
... SOFTWARE QUALITY ASSURANCE TESTER 11/2018 - 10/2019 UTSA, San Antonio, TX • Designed, developed, and executed test plans for a variety of software products, including web applications, mobile apps, and desktop software. • Used a variety of testing ...
- 2023 Nov 01
San Antonio, TX
... Utilized remote desktop tools to provide remote assistance for users. Implemented security measures to protect data from unauthorized access. Provided support for Windows, Mac OSX, and Linux operating systems. Monitored system performance and ...
- 2023 Oct 27
San Antonio, TX
... EDUCATION Bachelor of Science University of Buea Cameroon Buea Cameroon CERTIFICATION - Microsoft Technology Associate –MTA (Cert no 1034-7028) - Microsoft Azure Fundamentals - DP 900 (Cert no 229-2179) - Desktop Data Analyst REFERENCES If needed ...
- 2023 Oct 20