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Bulverde, TX ***** 210-***-**** ad0so8@r.postjobfree.com

BOLARINWA STEPHEN

SUMMARY Dedicated Scrum Master with over 6 years of experience in operational improvement, project delivery, business/requirements analysis, and quality assurance. Proven track record of fostering collaborative environments, ensuring the efficient delivery of software, and guiding cross functional teams (onshore and offshore) towards achieving their full potential. Experienced in enhancing and implementing cloud solutions to meet the unique needs of business in the healthcare and financial industries. Passionate about Agile principles and currently enrolled in courses to improve my knowledge of SOC (Data Analytics) and SIEM

(security) technologies.

SKILLS • Adapt & Inspect: Agile

frameworks, methods,

project & product

management principles.

• Scrum and Agile

methodologies

• Software development

(Java, Python, JavaScript,

etc.)

• DevOps (CI/CD,

Infrastructure as Code,

etc.)

• Project management

• Conflict resolution

•

• Quality Assurance.

• Jira, Confluence, and

other Agile tools

• Salesforce Sales

Cloud, Service

Cloud, and Platform

• Cloud computing

(AWS, Azure, GCP,

etc.)

• Communication and

collaboration

• Leadership and

coaching

WORK HISTORY SCRUM MASTER 03/2023 - Current

ObvioHealth, New York, NY

• Facilitated Scrum processes – Sprint Planning, Backlog Refinement, Daily Scrum, Sprint Reviews, and Sprint Retrospectives.

• Closely led and coached a team of 14 developers in the development of a new cloud- based healthcare research platform.

• Worked closely with the team to define and prioritize the product backlog.

• Facilitated the improvement of Release Plan and general team process.

• Helped the team to improve their processes and practices.

• Improved team’s communication gap which reflects on overall value delivery.

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SCRUM MASTER 04/2021 - 03/2023

Accenture, San Antonio, TX

• Led a team of 10 developers in the development of a new cloud-based software platform.

• Facilitated the Scrum process and helped the team to improve their processes and practices.

• Worked closely with the product owner to define and prioritize the product backlog.

• Ensured that the team was aligned with the company's business goals.

• Helped the team to deliver high-quality products on time and within budget.

• Developed and maintained Java, Python, and JavaScript applications.

• Worked on a variety of projects, including web applications, mobile applications, and cloud-based systems.

• Experienced in DevOps practices, such as CI/CD and Infrastructure as Code.

• Experienced in cloud computing platforms, such as AWS, Azure, and GCP.

• Provided necessary training to improve the team’s Agile mindset.

• Developed and implemented Salesforce solutions for a variety of healthcare organizations.

ACCOUNT MANAGER/FRAUD REPRESENTATIVE 12/2018 - 03/2021 Conduent Business Services, San Antonio, TX

• Managed a portfolio of 100+ customer accounts, providing excellent customer service and resolving complex issues.

• Investigated and resolved fraud cases, protecting the company's assets and customers.

• Built and maintained strong relationships with customers, ensuring their satisfaction and loyalty.

• Developed and implemented new processes and procedures to improve efficiency and accuracy.

SOFTWARE QUALITY ASSURANCE TESTER 11/2018 - 10/2019 UTSA, San Antonio, TX

• Designed, developed, and executed test plans for a variety of software products, including web applications, mobile apps, and desktop software.

• Used a variety of testing tools and techniques, including manual testing, automated testing, and performance testing.

• Worked closely with developers to identify and fix bugs.

• Played a key role in ensuring the high quality of all software products released by the company.

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• Used Microsoft Office solutions to improve presentation and analytics reporting. NURSING ASSISTANT/CMT 05/2016 - 10/2018

Broadmead, Inc., Baltimore, MD

• Accurately input computer data.

• Expedited and controlled emergency situations.

• Assured the safety of the premises by conducting scheduled inspections of the building and grounds.

• Transported clients as needed.

• Facilitated, lead or supervise recreational, community or other groups as assigned.

• Took vital signs of patients.

• Provided complete care for five adults resident in a group home.

• Monitored medical and hygienic care for patients.

• Supervised recreational activities for adults during field trips. PRODUCT LEAD Jan 2011 - Feb 2016

BROA, Lagos, Nigeria

• Led the development of new products and features, working closely with stakeholders to define requirements and priorities.

• Collaborated with cross-functional teams to ensure that products were delivered on time and within budget.

• Measured and reported on product performance and made necessary adjustments to improve the product roadmap.

• Managed the product lifecycle from conception to launch, ensuring that products met customer needs and business goals.

SALES REPRESENTATIVE Mar 2005 - Dec 2010

BROA, Lagos, Nigeria

• Developed and executed sales strategies to achieve and exceed sales targets.

• Built and maintained relationships with key customers.

• Identified and qualified new sales leads.

• Presented products and services to potential customers.

• Negotiated and closed deals.

• Provided excellent customer service.

• Managed and tracked customer accounts.

• Increase revenue annually through prospecting, building relationships, and closing deals with new and existing clients.

• Worked closely with the marketing team to generate leads and develop sales materials.

• Increased sales of the new product line by 20% in the first year of launch.

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EDUCATION The University of Texas at San Antonio, San Antonio, TX Bachelor of Arts, Information Science, 09/2020

Ekiti State University: Nigeria, Ekiti State

Bachelor of Science, Banking and Finance, 03/2002

CERTIFICATIONS • Professional Scrum Master (PSM-1)

• Team Kanban Practitioner

• Certified SAFe Practitioner (CSP)

• ICAgile Certified Professional (ICP)

• Microsoft Technology Associate (MTA)

• SAFe 5.1 Advanced Scrum Master (SASM)

• SAFe 6.0 Advanced Scrum Master (SASM)

.Splunk (SOC & SIEM) (Enrolled/Certification in progress!)

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