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South Bloomfield, OH
... 360 for field staff Installed new computer network at new site location Managed Ring Central VoIP phone system with multiple call centers ADENA HEALTH SYSTEM – Chillicothe, OH Field Services Engineer 2018 – 2023 Multimedia Coordinator 2015 – 2017 AV ...
- May 15
Pataskala, OH
... Ensure that all staff adhere to the policies and procedure required for each clinic they work in. Wrote the new SOP for the ... Education, staffing, covering call offs, work alongside the staff as a working manager, preceptor, training, Patient/Family ...
- May 15
Galena, OH, 43021
... Through AI-driven support enhancements and a 24/7 self-service platform, we achieved a 30% reduction in call volume and over $1 million in incremental revenue through personalized upselling. Prior to that, I served as Director of Customer Service at ...
- May 14
Columbus, OH
... NETWORKING SECURITY SKILLS & COMPETENCIES •Networking Technologies and Protocols: Ethernet, TCP/IP, VLANs, IP Routing (OSPF, EIGRP, BGP), QoS, Cisco ISE, Voice over IP systems such as Cisco Call Manager, SD-WAN, Load-balancers. •Firewall ...
- May 14
Columbus, OH
... All of these also include detailed note taking of every phone call and sending escalation emails for charges that need to be rebilled or reviewed due to discrepancies or complaints Remote Admissions Representative Ultimate Medical Academy-Remote ...
- May 14
Columbus, OH
... • Improved Client satisfaction by troubleshooting and resolving VOIP issues from past implementations which consisted of various versions of call manager, gateways and switches.
- May 13
Columbus, OH
... ●Major in Human and Science Services Internship completion Mansfield Memorial Homes- Mansfield, OH 7/2020 ●Elderly care ●Medication call ●Meal serving Grove City Veterinary Hospital- Grove City, Ohio 1/2020 ●Check in and registration of patients. ...
- May 11
Columbus, OH
... off the whole application from the mainframe, execute escalations, process call home request, help desk support, work mainframe job restarts, provide employee support for technical inquiries received via phone, email, and messaging applications. ...
- May 06
Columbus, OH
... A new start orientation call upon hire 2. A first day call on the same day or day after the contractor’s start date 3. A ... • Greeted customers and clinic patients and helped with products and services. • Modeled and shared customer service best ...
- May 02
Columbus, OH
... Desk Assistant FEBRUARY 2018 - JUNE 2020 - Provided customer support and coordinated schedules in a fast-paced wellness clinic - Managed appointment systems and assisted with clerical software tasks WSP USA, — Front Desk Assistant SEPTEMBER 2016 - ...
- May 02