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Dublin, OH, 43017
... Certifications/Patents ●PMP ●Prince2 Practitioner ●Foundation ITIL® V3 Foundation ●Certified Scrum Master® (CSM®) ●ISTQB ●Aspect Call Center Distribution (ACD) ●VxWorks-BSP on Motorola Power PC Boards from Wind River ●Patent Granted on Method and ...
- Aug 28
Columbus, OH
... Then I call dispatch to see if someone needs rescued or to return back to warehouse. I fill the van up with gas and then return to station, return packages not delivered if any and put totes folded up on a cart, return to van, get inspected and do a ...
- Aug 23
Columbus, OH
... EDUCATION Teaching Training School, 2012 Teaching science and mathematics Some nursing college skills 2024 EXPERIENCES Jan 2021 - Feb 2023, Branch Manager, Zirumuze Health Clinic, Kigali/Rwanda ● Manage all branch’ operations activities ● Ensure ...
- Aug 22
Columbus, OH
... •Updated documentation for On Call duties, Queue Management, Incident ticket processing, and password storage. •Conducted individual training when onboarding/updating applications onto our team. •Represented team in meetings related to application ...
- Aug 20
Columbus, OH
... Created automation code that will call shim tool methods and convert them into ruby classes. Involved in all phases of SDLC that include Requirements analysis, Software design, Implementation, Test planning, Test design, Test analysis, Test cases ...
- Aug 18
Columbus, OH
... Applied NLP with spaCy, NLTK, and Transformers to analyse call centre transcripts and customer complaints for sentiment classification and service improvements. Processed and stored semi-structured data using MongoDB, Cassandra, and indexed datasets ...
- Aug 04
Columbus, OH
... (SEEG Depth Electrode) followed through from Idea, to engineering, ultimately trialing at University Hospitals and Cleveland Clinic – PMTs first new product in 10rys Additional Sales Experience • ComDoc/Xerox (Copiers), Maxim Healthcare (Healthcare ...
- Jul 31
Westerville, OH
... of Wooster, Wooster, OH September 2021- May 2025 • Supported with calling prospective students to encourage a specific call- to action • Helped compose and send personalized email or text messages to prospective students • Supported social media ...
- Jul 30
Columbus, OH
... • Managed inventory for clinic supplies and cardiology-specific equipment, ensuring readiness for patient procedures. • ... • In the Emergency Department, I provided patients with warm blankets, pillow, call lights, their meals menu. • In the ...
- Jul 30
Columbus, OH
... • Developed and maintained Tableau KPI dashboard for alumni engagement data, visualizing key performance metrics such as call volume, donation conversion rate, and caller efficiency. • Supervised student callers by monitoring performance metrics, ...
- Jul 29