Customer Service Data Entry

DOMINIC MULYUKI MUTHENGI

QUALIFIED LEAD GENERATION, COPYWRITING, SEARCH ENGINE OPTIMISATION AND CUSTOMER SERVICE EXPERT FOR MORE THAN THREE YEARS IN INDUSTRY. ********@*****.*** +254********* Zip code 90001 CALIFORNIA SKILLS

COPY WRITING LEAD GENERATION DATA ENTRY SKILLS CUSTOMER SERVICE SEARCH ENGINE OPTMISATION WORK EXPERIENCE

CALIFORNIA CHARITY ORGANIZATION GROUP

During my 2 years tenure at a California charity organization, I fulfilled diverse roles of copywriting, data entry, lead generation, SEO expertise, and customer service. As a copywriter, I crafted compelling content tailored to various platforms and audiences, ensuring alignment with the organization's brand voice and objectives. Concurrently, I managed data entry tasks with precision, spearheaded lead generation initiatives, leveraged SEO strategies for enhanced online visibility, and provided exemplary customer service to support the organization's mission and engagement efforts.

MARYHIL HOSPITAL

As a Customer Service Officer for 1 year at Maryhill Hospital, my responsibilities were addressing patient inquiries, resolving complaints, coordinating appointments, and ensuring a positive experience for patients and visitors while upholding the hospital's standards of care and service excellence. EDUCATION

LUTON UNIVERSITY

Bachelor’s degree in data analysis

CODE ACADEMY

Professional course in digital marketing specializing in lead generation, copywriting, data analysis, Seo, chat moderation and customer service

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